All reviews

Rating Breakdown

  • 5
    98% (1,719 ratings)
  • 4
    1% (20 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (11 ratings)

Reviews with Text

  • 97% (1,708)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 3, 2022

Customer service is responsive and provide great service. The app works pretty well and it's pretty clean and able to customize on lots of settings.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Staging Lumina, Thank you so much for your kind words! I'm so glad that you have enjoyed the experience with our app, as well as our support team. We're more than happy to know that the customizations meet your need. If you encounter any difficulties while using our app, we are always willing to help via chat or email [email protected]. Your satisfaction is our pride and joy! Cheers, Mia BON Team.

5 / 5 Share

Dec. 30, 2021

The app is easy to set up and to use. Asked for customer service and Tracy gave me a service of excellence. She was super friendly, easy to talk to, she resolved the issue and also guided me through the app. It definitely exceeded my expectations. Recommended.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Dear OhMyJar!, Thank you so much for your awesome review and for recommending us to other merchants! Tracy would be so happy when reading this. Thanks for your trust in BON Loyalty! We really want to make sure you have the best experience setting up our various features ^^ We would work harder to develop new features to help grow your business. We are just one message away via live chat or email address [email protected]. Your satisfaction is always our pride and joy! Wish you a Happy new year! Best regards, Mia BON team.

5 / 5 Share

Dec. 29, 2021

I used this help to create a loyalty program for my customers. I used an Affiliate App solely for 6 months, but didn't feel it was encouraging my customers to shop or feel appreciated. I switched over and now can reward my customers with points for free product as Birthday Gifts, Referring friends, following our social media platforms and joining our email! THE CUSTOMER SERVICE IS AWESOME! I had one question, which Daisy was quick to answer. The one question turned into three more and Daisy was beyond patient and answered and FIXED my issues I was having! So far, way impressed!

Using app

About 14 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Macy Kate Boutique, Your amazing feedback truly lights up our day! Daisy would be on cloud nine reading your review! Our support team always values your time and strives to provide fast and efficient service. We are so pleased to hear our service was provided in a timely manner. Thanks for your trust in BON Loyalty! We're so glad you're enjoying our various features. It's a huge motivation for us to keep going forward. If you need our assistance, we are just one message away via live chat or email address [email protected]. Happy new year to you :) Best regards, Mia BON Team.

5 / 5 Share

Dec. 25, 2021

The best loyalty app we've tried! Not only do they have all of the features and functionalities that you've ever need in a loyalty app but they also have the best customer support! 1000% recommended!

Using app

About 20 hours

Total reviews

2

Average rating

5.0

Developer Reply

Dear shop cosy, How lovely a customer you are! Thank you so much for your kind words about BON ^^ We are all so happy that our app and support service can make you feel satisfied! Your wonderful feedback motivated us to keep on developing the app and providing better services to our merchants. We are just one message away via live chat or email address [email protected]. Your satisfaction is always our pride and joy! Merry Christmas and Happy New Year! Best regards, Mia BON Team.

5 / 5 Share

Dec. 23, 2021

Easy to use and set up. I had a couple of questions that were answered by Emile. She helped out a ton and answered all my questions. Looking forward to using this on our site.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear TiHO Designs, I'm so happy that you are loving our app! Our production team is consistently working to improve BON to suit your needs better. Emile couldn't be happier that you feel satisfied with her support! Your trust motivates us to keep on developing the app and providing better services to our customers ^^ If you have any questions along the way, please let us know via live chat or send us an email at [email protected]. All the best, Mia BON Team.

5 / 5 Share

Dec. 22, 2021

Already installed and tested, not used in store yet -planning.the service is very good, and the function can meet our needs Thanks Emile

Store

Ampow

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Ampow, We are so delighted that you're loving our app and customer support! Emile couldn't be happier to read your kind words^^ We're always here to help you set up BON in your store! Your satisfaction is always our pride and joy! If you need any further support, just chat with us or email us at [email protected]. Best regards Mia BON Team.

5 / 5 Share

Dec. 21, 2021

So far I'm very impressed with this beautiful app! Lot's of customizations and perks you can reward your customer with. Love that you can add on things such as follow on your social channels for points. It's amazing that this app is free! Emile is a wonderful help on setting up and gave so many great suggestions!

Using app

About 2 hours

Total reviews

18

Average rating

5.0

Developer Reply

Dear Asana Hawaii, Thank you so much for the kind words about Emile! I know Emile takes great pride in her professionalism and ability to help customers like you. We are so happy to have you with us :D Don't hesitate to drop a line if you need any further support, we'd be happy to answer via live chat or email [email protected]. Kind Regards, Mia, BON Team.

5 / 5 Share

Dec. 20, 2021

Excellent app. Customer support is prompt to help. Still customising the app but so far so good. Hope to see our customers using the loyalty program.

Using app

28 minutes

Total reviews

9

Average rating

5.0

Developer Reply

Dear Dinari Jewels, Hope you have had a lovely weekend. Thank you so much for the compliment! It really brightens up our day:) We will try harder to exceed your expectations with our app and support service. When you need our assistance, don't hesitate to reach out to us via chat and email at [email protected]. Let's accompany each other for a long time! All the best, Mia BON Team.

5 / 5 Share

Dec. 19, 2021

Very good app my customers are satisfied with the bonus they earn on purchases and the support is fantastic helped me a lot, thank you

Using app

About 2 months

Total reviews

26

Average rating

4.6

Developer Reply

Dear Red Monkey, We are on cloud-9 knowing that our app has met your expectations, and we had provided you with an excellent customer experience. We also would like to express our sincere gratitude to you for leaving this feedback, thank you so much! If you need our assistance, feel free to contact us anytime via chat or email address [email protected]. Your satisfaction is always our pride and joy. Best regards, Mia BON Team.

5 / 5 Share

Dec. 16, 2021

really easy to use. love it. Support was lightning fast. Its free but i could still customize many mini details.

Using app

About 2 hours

Total reviews

4

Average rating

4.0

Developer Reply

Hi MKCamulet, Thank you so much for your feedback! I'm so glad that our app and support service have satisfied you. Your satisfaction is a huge motivation for us to keep up the good work and make BON become better in the future. If you need us, feel free to reach out to us via chat or email at [email protected]. Best regards, Mia BON Team.

5 / 5 Share

Dec. 16, 2021

Top app!! installation and customization was very easy. When i needed some extra help, i got it right away. In a few days time some customers enlisted in the loyalty programme so it works great!

Store

2TTOYS

Using app

5 days

Total reviews

11

Average rating

4.6

Developer Reply

Dear 2TTOYS, How lovely a customer you are! We are grateful that you trust our app and let us accompany you in your business. Thanks to your support, we would work tirelessly to improve BON and make it exactly what you need for your business. May you need further assistance, please contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Mia BON Team.

5 / 5 Share

Dec. 15, 2021

Excellent app for introducing loyalty points into your Shopify Store. Super simple to set up and with a modern design. Another strong point is the support of the development team: Daisy and Kyle were very kind to answer me quickly on some doubts, solving and managing everything in a very professional way!

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi L'acquario di Sofia, We couldn't be any happier when seeing your feedback. It really brightens up our day, especially for Daisy and Kyle:) Thank you so much for your love and support, we are so glad that our support team has been able to help you promptly. If you need our assistance with anything else, we are always here waiting for you via live chat or email [email protected]. Cheers, Mia BON Team.

5 / 5 Share

Dec. 13, 2021

Super amazing guys. Excellent support. Outstanding response. Its like a service you dont find. Excellent.

Store

JADE

Using app

44 minutes

Total reviews

9

Average rating

4.4

Developer Reply

Hi JADE, It's such an honor for us to have you as one of our beloved customers:) Thank you for your kind words! Your satisfaction encourages us to keep moving forward and making BON exactly what you need for your business. If you need our assistance, feel free to reach out to us via chat or email at [email protected]. Best regards, Mia BON Team.

5 / 5 Share

Dec. 12, 2021

The app is even much better than most paid loyalty apps. I really like that! And their support is also great. I think there are still improvement about the referral program.

Using app

About 18 hours

Total reviews

3

Average rating

5.0

Developer Reply

Dear The Lancelot, Thank you so much for your lovely feedback! I'm so glad that you feel satisfied with our app's features, as well as our support team. As our app is still new, we'd love to know more about your insight as we want to make BON exactly what you need for your business, so if you have any suggestions about the referral program, please tell us^^ In case you need help, we are always more than happy to assist you via chat or email at [email protected]. All the best, Mia BON Team.

5 / 5 Share

Dec. 10, 2021

Amazing app, so pleased I installed it as its so easy to set up and does exactly what I need plus the customer service from Daisy and Kyle was outstanding,

Using app

About 5 hours

Total reviews

22

Average rating

5.0

Developer Reply

Hi Barefaced Beauty, I'm more than happy to know that you have had a great experience with our app and support service. Thank you a lot for such lovely feedback! Daisy and Kyle are really delighted right now:) If you need our help, we are always ready to assist you via chat or email at [email protected]. Your satisfaction is our pride and joy! Best regards, Mia BON Team.

5 / 5 Share

Dec. 10, 2021

I like this app so much. It provides all the features I need for the customer reward program. And their service team really helps! Thank you, Emile Daisy and Kyle.

Using app

About 20 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi FunniPets®, Thank you so much for your awesome review, I'm glad that our support team has been able to help you promptly! Emile, Daisy, and Kyle would be really excited when reading this:) With your trust and support, we would work harder and harder to develop new features and improve our support team to assist you better in your business. We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. Cheers, Mia BON team.

5 / 5 Share

Sept. 11, 2023

Love this app and the customer service is super helpful. Very easy to navigate and set up.

Using app

Over 1 year

Total reviews

38

Average rating

3.3

Developer Reply

Hi Claribelskincare.com, We are just back to work and your amazing feedback truly lights up our day:) Thanks for your trust in BON Loyalty! It's a huge motivation for us to keep going forward. If you need our assistance, we are just one message away via live chat or email address [email protected]. All the best, Mia BON Team.

5 / 5 Share

Dec. 6, 2021

This app is very easy to use and should deliver some good results. Emile was very helpful during the set up and made the process even better.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Good day to you Outré Club, We're so glad that you enjoy your experience with our app and support service. Thank you so much! Emile is on cloud-9 after she sees this wonderful feedback from you! If you need any other assistance from us, we're always happy to help via chat or email at [email protected]. Cheers, Sunny BON Team.

5 / 5 Share

Dec. 3, 2021

Very user-friendly app! Would recommend!! Very easy to attract sales and encourage engagement for future sales!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi NIJI NAILS, Your awesome feedback truly brightens up our day! It's our pleasure to have you as one of our precious customers. Thank you so much! We are just one message away via live chat or email address [email protected]. Your satisfaction is always our pride and joy. Cheers, Mia BON Team.

5 / 5 Share

Nov. 30, 2021

I have been searching for customer reward and loyalty apps in the market for some time. Most of these kinds of apps are not friendly to small businesses like me, they charge incredibly high for most useful features. Bon loyalty is perfectly fitted my needs for every feature and it is totally FREE! And the customer service is wonderful.

Store

iSPECLE

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi iSPECLE, We are so glad that our team has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more. May you have any further requests, please contact us via our live chat or email us at [email protected]. We are always ready to serve you! Best regards, Mia BON Team.