All reviews

Rating Breakdown

  • 5
    83% (40 ratings)
  • 4
    0% (0 ratings)
  • 3
    2% (1 ratings)
  • 2
    6% (3 ratings)
  • 1
    8% (4 ratings)

Reviews with Text

  • 96% (46)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 26, 2023

Negate has been a time and money saver for us. As a small company, any attention diverted to blocking bots or nefarious competitors means attention taken away from creating business and revenue. Negate has taken this off our plates in a big way. It's made our Google ad spend tighter, our analytics cleaner and one less thing to worry about. We found them because one day we had 400 views from Singapore, turns out lots of Shopify stores were experiencing the same thing. My other blocker didn't stop them. Other community forums said just let them read your site. I didn't want that. Signed up for a free trial with Negate and within five minutes, it was gone. We've been big fans ever since. Highly recommend. Stephanie & Jonathan

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 2, 2023

I highly recommend Negate Bot Protection for any Shopify store. The company is very responsive. I reached out to the app developer with questions and they were extremely helpful and informative about the product and how it works. They also provided new updates to further protect our store from bots along with step-by-step instructions. I've been very impressed with their product since installing, and their customer service is top-of-the-line.

Using app

28 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 22, 2023

Taylor is incredibly helpful and truly cares about helping sellers with bot issues. I did not fully understand exactly how the app worked at first, but Taylor took the time to explain everything and then some. The app has helped to make our Shopify Analytics data much more accurate and also protects against bots sent to your web site via Google/Facebook or other paid advertising. The app basically babysits your web site from bots and learns more and more over time. Very happy with the app!

Using app

About 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

May 21, 2023

After two months of trying to figure how to stop the surge of bots driving our Shopify Analytics off the charts, and our CRO below 1%, I came across Negate. Klaviyo or Shopify were of no help to protecting us and blew us off. Negate made it possible for us to eliminate the bad bots affecting our analytics and ads. I can't say enough about Negate and the help Taylor provided us. He is easy to talk to and he cares because this is exactly what happened to him as a merchant. Taylor took the time to educate me just how things happen and what is necessary to prevent it. Within a day we were back up running things as normal while knowing are ads are also protected. Thank you, Taylor!

Using app

5 days

Total reviews

8

Average rating

5.0

5 / 5 Share

April 23, 2023

Great app and customer services is amazing! You can just text or call them, unheard of today! highly appreciate their help and knowledge. Thank you so much

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2023

It is the best app I have ever used for Shopify store security! The creators of this app really know what they are doing and go out of their way to make sure you are set up properly if you need help. Extremely easy to use and a sound investment to make if you're trying to protect your valuable advertising dollars! Highly Recommend!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2023

I'm so grateful to have found Negate - Bot Protection! We were inundated with fraudulent orders and abandoned carts. As a result our sales reporting and traffic counts were out of wack. The d - - - bots are just a nuisance all the way around. You know this already or you wouldn't be here reading this. As soon as we added Negate - Bot Protection the lousy bots were directed away from our site. The interface is easy and intuitive, but if you're like me and don't feel too savvy with technical things, the customer support for this app is unsurpassed. They really care! They are eager to help you make the app work for your site. Negate - Bot Protection has earned my most sincere recommendation.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 11, 2022

What a great App! We shopped around and researched Bot Protection for a while. We decided to add Negate as the reviews were great and they offered a 7 day trial so we could see what all the fuss was about. Within a day we noticed a massive difference. Customer service is exceptional! Patient and knowledgeable. These guys really know their stuff and in our opinion are giving their competitors a run for their money. The analytics are easy to read and you can see quite clearly every detail of what the app is doing and how well it is performing. Set up took about 5 seconds! Thanks Negate team for looking after us and for an easy app to use :)

Using app

7 days

Total reviews

43

Average rating

4.5