BotSpace: AI Chat & Helpdesk
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Very Reasonable pricings and Good to start for small scale Business
Mi son trovato abbastanza bene con l'assistenza clienti! Il collegamento con whatsapp è buono. Grazie
Installed the app a couple of months ago. Great experience in terms of access to team, their speed of resolving queries and understanding of the space.
it's been recent days of using the Bot Space Platform, very simple platform and easy to use even don't need anyone to setup, though you book a call and overall very great exp and even support ticket response is faster as well.
It's good App for E-commerce business automation and it's affordable too will recommend to others as well to use this, my support executive is anmol special thanks to him at helping me on every step
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It's been a long time i am using Botspace good APi solution and at good pricing and many more features are there compare to other brands.
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Amazing app, amazing service by bot space team special thanks to Anmol Garg.
Its a really Good and Simple to Use Whatsapp Messaging App.
I’ve been using BotSpace and the experience has been genuinely impressive...Their AI handles queries smoothly with a very well-structured workflow that actually saves time. On top of that, the customer support is quick, helpful, and easy to communicate with. Overall, it feels like a reliable tool built by a team that really understands user needs.
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Do not fall in trap of Botspace! in hindi there is a saying " itne mein itna hi milega" fits very truly fro them. They are cheap and so is their service and app! They don't have very basics features of whatsapp and is the most inconvenient app ive ever used. Their sales guy ANMOL is a biggest scammer i've come across. Very unprofessional and has no idea how to manage a client and moreover help them. Pay more and use better services like Interakt or Bitespeed but save your business from Botspace. All the reviews you see here are requested by Anmol immediately after onboarding them, none are organic! Your customer care journey will definitely go for a toss. You;ll keep raising tickets and the shameless team will not even acknowledge it.
Nishant, we’re sorry to hear that and would like to clarify a few points. You are currently on our Pro plan, which does not include a dedicated Customer Success Manager. Higher-tier plans with dedicated support and faster SLAs were offered earlier, but you chose not to opt for them. Support levels are aligned with the plan selected. The app disablement happened because Shopify temporarily froze your store, which automatically disables third-party apps at the platform level. Once access was restored, our team resolved the issue within 12 hours, which falls within the SLA for your plan. Our team has been supporting your account consistently since November, and while we understand frustrations can arise, we believe the effort we have provided does not reflect the description you shared. We remain open to constructive feedback and are happy to improve wherever possible.
BotSpace highlights their WhatApps & AI integration features very well. I highly recommend trying BotSpace for one of its key selling point.
The app is super useful and easy to use. The support is also awesome and guide us properly
BotSpace has made WhatsApp marketing so simple for us! It integrates smoothly with Shopify and helps recover carts easily. Big thanks to Anmol and Nidhi for their amazing support and for being always quick, friendly, and helpful. Highly recommend it!
I recently started using BotSpace for my Shopify store, and it’s been a game-changer for my WhatsApp marketing. The app is super easy to set up and helps automate messages, recover abandoned carts, and engage customers effortlessly. The best part is how smoothly it integrates with Shopify — everything feels seamless. Their customer support team is outstanding! They’re quick to respond, very helpful, and genuinely care about solving your queries. It’s rare to find this level of support these days. If you’re looking to boost conversions and connect better with your customers through WhatsApp, BotSpace is definitely worth it!
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I really love the botspace dashboard and the service and the features they're providing and the great support from Anmol Garg . thier tech and everything is seamless. must recommended to all to big and small business.
I have been using Bot space for my automation and i really loved it, there dashboard is so simple and easy to use, not like other platforms so complex. i must recommend you all to use Botspace, great support you'll get from team.
Good experience so far. 100% recommend
The platform is super easy to use and makes it effortless to send both transactional and marketing messages. It integrates seamlessly with Shopify, which has made managing our store communication so much smoother. The support team is very responsive and always ready to help whenever needed. Overall, it's been a game changer for us highly recommended for anyone looking to improve their customer communication on WhatsApp!
Really helpful to trigger customer engagement messages like order created, dispatched, delivery status. highly recommended
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