BotSpace: AI Chat & Helpdesk
All reviews
Review RSS feed
I’ve been using BotSpace for WhatsApp API integration with Shopify, and it has genuinely simplified my day-to-day operations. What used to feel complicated is now almost effortless—it’s truly a plug-and-play experience. From automating customer communication to managing order updates, everything feels streamlined and efficient. The setup process was smooth, and the platform itself is very user-friendly. A special thanks to Amol from the team—he was extremely helpful throughout the onboarding process. He patiently cleared all my doubts and made sure everything was set up properly. His support made a big difference in getting started confidently. Overall, I highly recommend BotSpace to anyone looking to simplify their Shopify operations with WhatsApp integration.
It is a perfect tool for marketing. Works without any glitches, and the support is also prompt. Highly recommended.
We've been using Bot.space for our WhatsApp Business needs, and it's been a great experience so far. The app is easy to use and helps us send both transactional and marketing messages seamlessly. It integrates well with Shopify, and the support team is responsive and helpful whenever we need assistance. Highly recommended for anyone looking to enhance customer communication through WhatsApp.
Botspace has been a great tool for our WhatsApp marketing needs. It’s easy to use, reliable and makes managing campaigns and customer communication much more efficient. The automation features save a lot of time and overall it has helped us streamline our workflow and engage better with our audience.
The app is really good and the support from the BotSpace team is spot on. They are always available to help and sort out the issue.
Using this since month and really it has solved my biggest problem of auto order confirmation.
We’ve recently started using Botspace for our WhatsApp API needs. The onboarding process has been smooth so far, and the platform looks promising and easy to navigate. Looking forward to exploring its features further for our business communication.
Very Reasonable pricings and Good to start for small scale Business
Mi son trovato abbastanza bene con l'assistenza clienti! Il collegamento con whatsapp è buono. Grazie
Installed the app a couple of months ago. Great experience in terms of access to team, their speed of resolving queries and understanding of the space.
it's been recent days of using the Bot Space Platform, very simple platform and easy to use even don't need anyone to setup, though you book a call and overall very great exp and even support ticket response is faster as well.
It's good App for E-commerce business automation and it's affordable too will recommend to others as well to use this, my support executive is anmol special thanks to him at helping me on every step
Thank you for your review! It means a lot to us.
It's been a long time i am using Botspace good APi solution and at good pricing and many more features are there compare to other brands.
Thank you for your review! It means a lot to us.
Amazing app, amazing service by bot space team special thanks to Anmol Garg.
Its a really Good and Simple to Use Whatsapp Messaging App.
I’ve been using BotSpace and the experience has been genuinely impressive...Their AI handles queries smoothly with a very well-structured workflow that actually saves time. On top of that, the customer support is quick, helpful, and easy to communicate with. Overall, it feels like a reliable tool built by a team that really understands user needs.
Thank you for your review! It means a lot to us.
Do not fall in trap of Botspace! in hindi there is a saying " itne mein itna hi milega" fits very truly fro them. They are cheap and so is their service and app! They don't have very basics features of whatsapp and is the most inconvenient app ive ever used. Their sales guy ANMOL is a biggest scammer i've come across. Very unprofessional and has no idea how to manage a client and moreover help them. Pay more and use better services like Interakt or Bitespeed but save your business from Botspace. All the reviews you see here are requested by Anmol immediately after onboarding them, none are organic! Your customer care journey will definitely go for a toss. You;ll keep raising tickets and the shameless team will not even acknowledge it.
Nishant, we’re sorry to hear that and would like to clarify a few points. You are currently on our Pro plan, which does not include a dedicated Customer Success Manager. Higher-tier plans with dedicated support and faster SLAs were offered earlier, but you chose not to opt for them. Support levels are aligned with the plan selected. The app disablement happened because Shopify temporarily froze your store, which automatically disables third-party apps at the platform level. Once access was restored, our team resolved the issue within 12 hours, which falls within the SLA for your plan. Our team has been supporting your account consistently since November, and while we understand frustrations can arise, we believe the effort we have provided does not reflect the description you shared. We remain open to constructive feedback and are happy to improve wherever possible.
BotSpace highlights their WhatApps & AI integration features very well. I highly recommend trying BotSpace for one of its key selling point.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.