Boxify

July 29, 2024

We've been using Boxify for nearly a year and love how it makes shipping products so easy. We also find the customer service exceptional. Whenever there's a question, or a new spreadsheet of product dimensions to update, we get answers right away. And they're good answers--the staff take time to read the question and then to answer it.

July 24, 2024

WARNING - When your free trial ends, it will not automatically bill you or start on the basic plan. What does that mean? If you utilize this app as your only calculated shipping method, your customers will not be able to checkout! Fortunately a customer brought this to our attention, minimizing the loss of our ad spend and visitor exits. Nonetheless, the ad spend that we had during this time cost us more than the app does for the year. Hopefully the developer will change that. Most apps we've installed require you to agree to a specific plan that will begin billing once your plan expires without having you to re-enter the app and choose a plan. Otherwise, this app is an excellent tool and I highly recommend it. It's actually unbelievable that Shopify doesn't already have dimensions as an option for shipping. Just another monthly expense for using Shopify's platform..

July 17, 2024

Customer Service is exceptional and the app has performed perfectly for many years. If you need to show real dimensional shipping rates to your customers and give your staff the box size to use this is your app.

July 11, 2024

Amazing app, easy to use, and fantastic email and phone support. Boxify helped me resolve an issue I've been dealing with for months. i wish I heard of them sooner

June 27, 2024

We have been using this app for a good while now. Works great and the support is stellar. They answer quickly and promtly. With straight forward answers that solves the issue with ease. Highly reccomended.

May 13, 2024

Straightforward and easy to use. Very responsive support.

May 4, 2024

This product is great for getting precise shipping costs! Highly recommended for anyone not using a fixed-rate shipping approach.

April 30, 2024

We needed a solution to properly calculate multiple sized boxes and packaging with our negotiated UPS rates to apply at checkout, and Boxify has been the absolute best for our needs. The app is straightforward and works 100% of the time. When I needed to reconnect the API, Dave at Boxify responded to my email so quickly. It is so nice to work with an app that values the support of their customers, as much as they do the quality of their product. The peace of mind I have that my customers are getting a proper shipping quote, as well as knowing that I have access to support from a real person is invaluable.

March 26, 2024

So far the App has been really handy and useful. And the support is fantastic. Really happy with it's capabilities! Thanks!

March 21, 2024

Using Boxify to manage all our shipping within Canada has been so easy.

Feb. 21, 2024

My company has used Boxify for several years. It has worked very well for us. In fact, we are adding Boxify to a brand new store. I have needed assistance in setup a few times, so I emailed Boxify with my issues. They responded VERY quickly (within 30 minutes today) with the answer. I did not get some automatic reply or some generic email. I could tell that I was emailing an actual person (David). He helped me with everything I needed. I almost NEVER review anything, as I am quite busy, but Boxify has been THAT good and they deserve it. No program for calculating shipping is perfect, but I would say that Boxify is as close as it gets for our needs. We sell products of varying weights and sizes (motorcycle parts), and Shopify's shipping could not come close to handling our needs. I would HIGHLY recommend Boxify.

Feb. 19, 2024

This is an excellent product for getting accurate shipping quotes! I highly recommend it for anyone who isn't using a flat rate shipping model. Excellent customer service as well.

Jan. 26, 2024

Can't say enough good words about this app. We couldn't have accurate shipping rates without it.

Dec. 23, 2023

I recently had an experience with the customer service team of Boxify and I was thoroughly impressed. The team(Dave I contacted) was not only responsive and efficient but also incredibly patient and understanding of my concerns. They went above and beyond to ensure that my issue was resolved promptly and satisfactorily. It's rare to encounter such a dedicated and helpful service team. Their professionalism and kindness genuinely enhanced my experience with the app. Highly recommend Boxify for their outstanding customer support!

Nov. 20, 2023

Hands down the best customer service I have ever received from a subscription software. Every time I have had a question related to shipping rates, my configuration of my Boxify settings, optimal box dimensions, etc, Boxify has been there to answer my questions. I honestly don't normally leave reviews for things, but I've been so blown away by Boxify's customer service (on numerous occasions) that I feel obligated to let other's know! Special thanks to Dave for all his help!

Nov. 14, 2023

We have used this app for some time to help us with shipping. Recently, we had an issue and a question. I was able to have the developer reach back out and solve my problem quickly. I feel he went above and beyond to help us fix a configuration and offered a suggestion for another configuration solution. That is great service! I highly recommend Boxify!

Nov. 13, 2023

Fantastic APP. works perfectly. Great customer service. You need this one.

Oct. 18, 2023

Fills in almost any gap we run into with Shopify native shipping features. While many times those Shopify features get the job done, Boxify makes our fulfillment much more efficient and flexible. Customer service is almost always a weakness with apps. Boxify is one of the best we have encountered. Fast replies and clear answers to our questions about app capabilities.

Oct. 6, 2023

I wish what Boxify is offering was native functionality in Shopify but I have to say the app has been working great for us so far and the customer service is absolutely great. Dave has helped me on several occasions (being new to the Shopify platform) and they always respond promptly.

Sept. 20, 2023

We have been using Boxify for as long as we've been retailing through Shopify, and it's hard to imagine how our website would function without it. Our products are all one of a kind and are wildly different sizes, so the default shipping options with Shopify simply wouldn't work for us. We recently went through a shipping transition that wouldn't have been possible if it weren't for Boxify and the next level customer service and explanations of everything that they provided for us. Dave and the whole team - thank you so much!