All reviews

Rating Breakdown

  • 5
    91% (160 ratings)
  • 4
    3% (5 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    5% (9 ratings)
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1 / 5 Share

May 15, 2018

Twice I contacted Dave @ boxify. This time the shipping miscalculations cost me over $200. Boxify does not handle multiple boxes.Dave should take customer service class, don't waste your money, just to lose more.

Using app

6 months

Total reviews

1

Average rating

1.0

5 / 5 Share

April 5, 2018

Definitely a huge thumbs up. It solved the problem for us and the money it saved us was much more than what we were losing without the app (i.e. without the ability to link each of our box dimensions to its respective product). 5-stars for ease of use, simple setup, no maintenance, and no hassle.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2018

I wanted to have the option to hide shipping method options at check out but still charge a shipping fee. It would of been an invested technical work around but Dave understood what I was trying to do and suggested I change the language of the terms to "Probable Shipping Method (may ship by a different Ground service" that way customers wouldn't be upset if they choose UPS and got USPS shipping! Excellent problem solver!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

Took me a bit to figure it out but thanks to Dave I now have it! Dave spent the entire day going back and forth with me making sure he answered all of my questions and showing me all the proper settings and my misconceptions. The biggest thing you need to know is that Boxify doesn't take over all of you shipping needs it just gives the proper prices for customers in the cart. Its a shame that Shopify cant do this since all other shopping carts can figure this out. You still have to add all of your boxes in to the Shopify section so you can actually ship the order with the proper box. Once you do this you should be good to go. Boxify also tells you how to best package your orders too. Update! Dave has been awesome! Had a couple issues and he was able to quickly find the root cause, it was all on my side with missing values for a couple products. Love this app! I have tried all the rest and nothing beats Boxify for our needs.

Using app

Almost 4 years

Total reviews

7

Average rating

4.4

5 / 5 Share

Jan. 24, 2018

It took me less than 15 minutes to get Boxify up and running. We ship primarily one product, but have some seasonal items as well -- meaning we have multiple box sizes, and both boxes have their own weights, which is where we ran into trouble with Shopify's default settings. We also wanted to use our negotiated rates and were very disappointed that on the Advanced plan we couldn't set multiple box sizes! But Boxify solves all of that -- and you can be on the Lite plan to get negotiated rates, which is a nice surprise. This app is perfect if you need multiple box sizes and/or negotiated rates. Couldn't recommend it more, top-notch support too!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2018

This application is what we needed to be able to get our negotiated shipping rates from UPS. It has all of the features we need, and support has always been spot on when we need help.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2018

Really appreciated Dave and his customer support. I had an issue with my negotiated rates and he jumped through hoops to help me nail down the issue. Which was on my end of course. Now my dimensional weight headache is gone.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2018

Boxify is exactly what I needed to ship various size/weight boxes from my Shopify store. Dave responded very quickly to my email request and was extremely knowledgeable and helpful through the steps of getting my shipping profiles set up. I would highly recommend this app to anyone needing more shipping options than the single default option provided by Shopify with the basic plan. Thanks again!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2017

The app works well, but the support is second to none. Dave and his team worked countless hours to sort out an issue for us that turned out to be UPS related and nothing to do with the Boxify product. He also replied in a speedy manner and at all time. Excellent support. Thanks!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 25, 2018

This app is a must-have for any business with varying product size. We ship rare GTR auto parts around the world, ranging in size from screws to bumpers. Although getting the data (measuring dimensions and weighing items) is quite involved, it's the only way to figure out complex shipping calculations. Whenever we've had any issues with the app, we've received fast and useful responses from Boxify. We highly recommend this app. Thanks! Jaclyn tfaspeed.com UPDATE (12/25/18): We have only positive things to say about Boxify and the support we've received from their knowledgeable staff. Getting accurate shipping calculations can be complex and Boxify helps automate the process. Whenever we've had discrepancies with shipping costs or had any other issue, we've received expert responses quickly from Boxify. We'd be thrilled if all apps had this level of customer service and expertise.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2017

Best shipping app in the app store. A MUST HAVE for any website. Also great customer support. Thanks Dave!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 25, 2017

Our store has a big inventory of different shaped items. Boxify has been the perfect solution to our shipping dilemma. Customer service has been amazing, very prompt and helpful.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2017

Boxify has been an absolute necessity for our business! We ship many products of varying dimensions and weights, and were limited by Shopify's ability to use only one default box size. Not only has Boxify solved that problem for us (impacting the shipping costs incurred by our customers), but their customer support is first rate. They are always so responsive and helpful, and really take the time to understand any issue presented to them. We are very thankful for Boxify and would recommend this app to any shop owner.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2017

I have to join the fan club here. This is amazing and Dave provides awesome support. I have spent a fortune trying to get a web site with a shopping cart that doesn't gouge my customers who purchase only one item or force me to eat shipping charges for folks who buy multiple items. This is a simple install and works beautifully. Words simply will not express my satisfaction with this app! Great product and great service... WELL WORTH the cost for even a "mom and pop" home-based business like ours. Thank you, Dave!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2017

Dave is an amazing resource, and this app works very well. The team working on it strives to make it more dynamic on a daily basis, and is willing to go the extra mile to make test features available for customers to try out what their working on. Very cool team to work with.

Using app

12 months

Total reviews

4

Average rating

4.3

5 / 5 Share

Aug. 15, 2019

Dave is incredibly helpful and quick to respond to any questions you may have. The dimensional weight calculations are very accurate if you spend a little time properly setting it up. Now that we use it, I could not imagine running our shipping calculations any other way. Dave and team always respond within a business day, which is a nice change from many developers. Great service! A+

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

April 14, 2017

Boxify has been the best solution for our website shipping calculations. Dave is extremely helpful and quick to respond to any questions. Highly recommended!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2017

Dave is very prompt and responsive to our questions and very helpful with bulk uploading of dimensions to our store. This product works wonderfully for our needs and seems to be solving our problem of dimensional weight calculation. If you are having cost issues with dimensional weight vs. true weight, this is the app for you!

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2017

We can't say enough about this app! It's designed brilliantly and delivers real-time shipping rates from FedX, UPS and USPS for every product variant in our store, based on the size and weight of each product. Our framed art sizes vary greatly and within Shopify, there was no way to set a box size for each of our images, let alone each image's size variants. However, upon installing and opening the app, each variant had a size input field. Also, we were able to add sizes for every product automatically by using the downloadable spreadsheet of products which Boxify creates. After adding the sizes to over 250 products on the spreadsheet, Dave at Boxify ensured the uploaded spreadsheet worked perfectly. Tech support is second to none - they've gotten back to us within a few hours via email, with every question we've had. You don't need to pay Shopify for real time rates, you get them included with Boxify in the cost of your subscription. UPDATE (one month later): Just another shout out to Dave for knowing FedX's services better than FedX reps, who needed to go back on what they told me after some further research confirmed Dave was correct. He knows this business, you won't go wrong.

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2017

Great app with great customer service. We had a large number of variants to add in a variety of sizes, colors, materials, etc., and as our product sizes can vary greatly we wanted several options available for shipping. Dave from Boxify was quick to get back and helped me bulk add the dimensions of all our items within 24 hours (150+ items, each with 50+ variants!). The app also provides real time shipping rates from UPS (or FedEx) with a basic Shopify account by linking to our existing UPS account. Highly recommend, is exactly what we were looking for (this functionality should come standard with Shopify!).

Using app

5 months

Total reviews

1

Average rating

5.0