All reviews

Rating Breakdown

  • 5
    91% (160 ratings)
  • 4
    3% (5 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    5% (9 ratings)
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1 / 5 Share

April 7, 2019

still doesnt do what i need. All i need is an app that lets me set box sizes not something so overly complicated and convoluted as this. Learning curve is fine, but it asks a ton of things i dont need to ask or answer. How hard is it to just be able to set universal box sizes? the pricing structure is terrible- for an app that just lets you pick box sizes, the fact that the price goes up the more you sell is stupid. . this is apparently the best we can expect. if only shopify would listen to the customers and just let us set box sizes globally stupid apps like this wouldn't have to exist to infuriate us. Edit: Dropped to 1 star because it prevented multiple customers from checking out!!! Careful guys, it actually stops you from making money!

Using app

About 4 hours

Total reviews

3

Average rating

1.0

5 / 5 Share

March 29, 2019

I chose this app because no other app could help me set shipping rates on products, consisting of several parts, shipped in custom packages. I have a large number of SKUs and Boxify helped me upload them in a smooth way. Their customer service is outstanding!

Using app

2 days

Total reviews

9

Average rating

4.9

1 / 5 Share

March 21, 2019

This app is good if you do not know how to charge for shipping, however the customer service is beyond rude. charge an extra flat rate instead of using boxify. you will save money and make more on shipping with a flat rate

Using app

4 months

Total reviews

1

Average rating

1.0

5 / 5 Share

March 1, 2019

This is an awesome app! We have a HUGE variety of products......MANY shapes and sizes......so we needed a way to manage the numerous packaging variations for shipping calculations. Boxify made it a simple process!! On top of that, their customer service is OUTSTANDING!!! No wait times for a response. Immediate communication and solutions. Thanks Dave!! www.thetreasurehunters.ca LOVES this app!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2020

Boxify really helps when shipping products of different sizes and especially in multiple boxes. The support staff is amazing-- I've had dozen of questions due to my inexperience, and the questions were all handled the same day. I couldn't run my Shopify shop without it.

Using app

Over 2 years

Total reviews

6

Average rating

3.0

5 / 5 Share

Jan. 25, 2019

Great app and fantastic customer support! We've been using it for nearly 3 years and it does a nice job of calculating accurate shipping rates for us.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2019

Great customer service. The app is simple, but that is what I love about it. It is easy to set up and use. Totally does the job if you are needing dimensional shipping.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 19, 2018

This app works and is easy enough to set up. I followed the steps and ran a test and everything looks perfect. The service support is stellar and have been a huge help. , I followed your steps and ran a test and everything looks perfect. You have been a huge help and this app is fantastic! Shopify itself could learn a thing or two from the team behind this app, fast response time and to the point instructions.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2018

We are about to launch our website. This what was holding us back from doing so! Our concern was always the shipping cost and making sure we are calculating properly. This is a must have app! Easy to set up! Cant wait to start using in a live settings.

Using app

6 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Oct. 15, 2018

Doesnt even recognize my API credentials, who the hek are the 43 people that gave this app 5 stars. I mean, that's a lot of family members rating your worthless app.

Using app

25 minutes

Total reviews

5

Average rating

2.2

5 / 5 Share

Oct. 1, 2018

Boxify saved us from our constant shipping miscalculations. Honestly, before Boxify our shipping was hardly ever accurate, after Boxify we're happy campers and our saving both our customers & ourselves money! Accuracy is key people! Also, whenever we've needed assistance with the app - Boxify support has been happy & quick to help. 5 stars!

Store

WAAM

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2018

Great customer service. Dave from Boxify guided me through the shipping madness. Everything now is running smooth. I recommend this App for business owners that are having trouble with Shopifys default packaging option.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 11, 2018

We added Boxify to our site last month and it solved our pricing issues with FedEx perfectly. Boxify support was extremely helpful on getting us setup and understanding how to get our pricing to come out the same as on our FedEx site. So glad we found this app 5 STARS Jeff www.deltaopticalsupply.com

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2018

We had issues with dimensional weight, and Boxify saved us when nothing else would! Dave has always been quick to respond, offer support, and troubleshoot not only with us but also our 3rd party partners. I cannot recommend a better app when all else feels lost in your shipping universe!

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 31, 2018

Huge help for our company. We ship bulky items and have always had issues with losing money on precalculated online shipping rates for our customers' orders. With the Boxify team's help available seemingly whenever we need it, we have dialed in our shipping for accurate rates that don't over charge our customers or undercharge. It's a great app with a great team behind it. Dave @ Boxify is awesome. High recommended.

Store

Corainc

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2018

Great app! Speedy customer service.

Using app

About 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 9, 2018

This is by far the best app for your e-commerce store. If you only have one app this should be it. This app perfectly calculates shipping costs to the penny in your shopping cart even when there are 5 or 6 different size items. It even has the ability to calculate for USPS Flat Rate Boxes. We have 3 different Shopify stores and offer free standard shipping at $49. but we try to encourage customers to upgrade to priority or express mail and pay exactly what it costs us to ship saving us thousands of dollars. We have well over 10,000 shipping calculations a month which is one of the highest plans but the savings, in the long run, is incredible. What you also get is round the clock support from Dave and his crew who couldn't be happier to help. We have now been using the app for over a year and get about 350 orders a day and never have the estimated shipping costs been off by more than a few dollars even on express orders across the country. If you have a lot of SKU numbers like we do (5000) it will take a while to set up, but its well worth it.

Using app

12 months

Total reviews

2

Average rating

5.0

1 / 5 Share

June 30, 2018

I am really unhappy- i thought this would make my shipping better- but i have been paying $39 a month since april 2016 and it looks like i have only used it a handful of times. i am not sure how long my analytics information has been available on the app (because i rarely have the need to go on it)- but prior to a glitch that happened today- i thought EVERY order was using boxify. we took 8hrs to set this up- and ive paid over $1000 and ive gotten nothing. Really unhappy. :(

Using app

About 2 years

Total reviews

2

Average rating

2.0

5 / 5 Share

May 29, 2018

Boxify is awesome, and perhaps even better, is the masterful knowledge and ability to quickly and successfully troubleshoot problems when you reach their technical support. In a world of plugins, apps, APIs, and multiple parties (e.g. Shopfiy, ShipRush, Boxify) all interwoven in the function of shipping and our eCommerce user experience - it is INVALUABLE to be able to get help and keep the customer experience optimized, display accurate rates, and understand how it all fits together. I use Boxify with my company as a plugin (app) to Shopify. I had a question as to why one of the services (Fedex Ground) in this case was not appearing to customers on our website, and while this question had stumped Shopfiy on several calls, Dave from Boxify instantly knew the issue. It took him about 10 seconds to ask the right question, and enable me to fix the problem (by un-hiding the "Company" form field in the Shopify checkout). Further, I now understand the issue, which is that Fedex only offers Ground service for companies. So, I then enabled the Fedex Ground Home Delivery option, which then solved my problem as well for residential addresses. 5 Gold Stars for Dave and Boxify! Whether this matters to you or not, or whether this was my own user error or not, it had stumped many others, but not Boxify. My takeaway is that Boxify is a great service not only for the functionality they provide, but even more so from their expertise and ability thru customer support to help you use their service properly and get the most out of it.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2018

This app is really easy to use !

Using app

5 months

Total reviews

17

Average rating

5.0