Boxify

March 19, 2020

Amazing app support! Due to a bug in my theme, the app code was executed twice for each shipping calculation. Dave was amazingly patient and helpful dealing with the theme developer in fixing the bug. All is working well now. The app is easy to set up. Type in the API credentials for your shipping services, set up box sizes, add product dimensions, and off you go. I have about 40 products in my store and was able to get it going in an evening. If I was to nitpick, I would say that the app could work a bit better with the latest version of Safari (OSX 10.15.3; Safari 13.0.5), but then so could Shopify in general. The bottom line is this: I've already saved more than the monthly cost of the app by having the shipping charges calculated correctly.

Feb. 10, 2020

We're new to shopify, not to shipping products so we were definitely struggling to get the calculations correct. A few minutes with Boxify and their support folks and we were dialed in exactly where we needed to be. I look forward to learning more and using this app!!

Jan. 25, 2020

We've had this app for 3 years; worked great and customer service was always very quick in replying and helping solve any issues/answer questions. Decided recently to go with flat-rate shipping so will no longer need this app, but wanted to leave a positive review on here because it worked great for when we needed it.

Jan. 17, 2020

I haven't had a flash sale yet since installing this app, however one thing I can tell you is that in tests it does seem to calculate shipping prices more accurately and most importantly, they were a much bigger help than Shopify support has been lately unfortunately. The suggestions by the Boxify rep solved my issue and I didn't have to deal with that much back and forth.

Dec. 4, 2019

This is a great solution to get real-time shipping rates. Their support is outstanding and they have a great response time! Highly recommend this app.

Dec. 2, 2019

Dave at Boxify is very knowledgeable. He was quick to find a solution. Excellent customer service!

Nov. 30, 2019

I have products that need to ship in one specific box size. It seems quite simple, but the problem is when customer order more than one products. Shopify really can't calculate this properly and it really frustrated me, especially since every tech supports recommended different ways that didn't work. After many research, I was so happy when I found Boxify! Not only it was easy to use and it gave many options on how to pack and ship items, the help information was very well written and Dave was probably the BEST customer support! Very responsive, very knowledgeable, very patient in explaining and helping with any issue. He even went above and beyond to help me solving issue with third party shipping carrier. I can't recommend this apps enough to anyone.

Nov. 21, 2019

I have used this app for 2 different website now over the last 3 years or so and have nothing but good things to say about it! We ship a number of large/heavy items and a few of these products need to ship in multiple boxes. Boxify makes setting this up an absolute breeze! We couldn't be happier about this integration and would be dead in the water without it. Dave is always quick to respond and help when and if I have any questions too!

Oct. 23, 2019

My business, All You Can Spice, loves using this app. We create our own customized boxes, which our customers love, but shipping calculators hate. Online shipping systems couldn't figure out how to price shipping, because there was no way for them to know how many of our products could fit into our boxes. I searched the internet and came across Boxify. I quickly learned it would serve our needs. It was easy to set up, taking under an hour to set up my 20+ products. The best part about the service, though, was the customer service whenever I had questions. He may or may not be the owner, I'm not sure, but Dave was super helpful. He would usually answer the same day I emailed him, and he gave thorough answers. He would take the time to type out 2-3 paragraphs customized to my problem and products to make sure I understood how to set something up. Boxify offers are great service for a low price. We have been using Boxify for over a year and are 110% happy with it.

Oct. 16, 2019

We were looking at other apps but they were pretty complicated and expensive. Since we have a lot of different package sizes, we were having to choose between losing a lot of money on shipping or overcharging our customers with Shopify's standard options. Boxify fixed that, and made it so we can give accurate pricing no matter the service desired, substantially improving our conversion rate and bottom line. Just remember when you add a new product to be sure to put in the dimensions or sometimes your products can appear unavailable to customers. I've recommended this app to many fellow small businesses.

Oct. 1, 2019

I dont even own this app yet because I am doing the 15 day FREE trial which is awesome! Dave at Boxify has been SO helpful that setting up my store was a piece of cake. Highly recommend this app already.

Sept. 30, 2019

Our company has been using this app since 2017. The app has worked great to provide real time shipping quotes to our customers and solved a lot of our shipping/pricing headaches. Dave at Boxify has always been extremely responsive in answering our questions and helping us address anything that has come up, which is generally from something we did not input correctly. The app and customer service have been top notch. I highly recommend it.

Sept. 18, 2019

Our products vary in size from very small to large, and calculating dimensional weights online for shipping has been very problematic. Further complicating things is that we have an API between Shopify and our POS system which created additional hurdles. Dave at Boxify has been just excellent to work with...very responsive and consultative. We now have box calculations that work perfectly every time, thus assuring our customers that they are getting accurate and fair shipping costs when ordering. Boxify enables us to control all the variables from box cost, mark-ups, packing charges, etc. This is a great app and well worth the expense!

Sept. 16, 2019

Our new shop has many variations of weights and boxes. it's been a challenge as shopify doesn't have the shipping options we need. Adding shipping into our products pricing would only deter sales. Boxify had the app we needed. Dave at Boxify has gone over and above to explain things to me and help us thru this as there are many details to setting this up correctly. but if you follow what they say-your shipping can be pretty accurate. You can also add a fair shipping & handling fee into the price that blends in to the shipping cost for the client. This app is spot on with USPS pricing-if you set it up the right way. I would definitely recommend them. Tip-have patience with this app because it can work.

Sept. 4, 2019

I love Boxify! We ship all over the world and this app helps SO much with quick shipping calculations. It has significantly cut down on the time we spend looking up shipping costs for our customers. Whenever there is an issue, the support team responds back within minutes and the problem is solved. And, don't get me wrong, the problems are not with the app, but stuff on our end that we didn't input correctly. The Boxify folks take the time to look at all big picture and can spot our errors. Thanks guys!

Aug. 28, 2019

Boxify has been an incredible addition to our Shopify ecommerce site! Our product line consists of 14 products varying greatly in size, shape, and weight. Before incorporating Boxify, the calculated shipping rates our customers were getting at checkout were wildly inaccurate. Now that we have Boxify up and running both our customer and our company are saving money, AND our 3PL appreciates being told exactly which size box to use so there is no guess-work. The support staff at Boxify is responsive and so super helpful. I highly highly recommend this App!

May 9, 2019

I was having an issue with the app which was my fault. I contacted Boxify and they solved the problem very quickly. It was an over site on my part. This problem being resolved will save my customers money on shipping along with our company increasing the sales. Thanks again Dave for all the help. Joe

April 19, 2019

I always always always receive EXCELLENT support from Dave, like none other, complete with screenshots and troubleshooting logs etc. And the app is just so great, it's saved us loads of money, that I know for sure! Just wonderful!

April 10, 2019

Top notch support. I was having issues with Boxify not selecting the correct box, then support quickly pointed out that the issue was my mistake. Support quickly looked at my settings, product dimensions, and shipping carriers and to me how to correct them. No issues since and the shipping is being calculated perfectly.

April 7, 2019

still doesnt do what i need. All i need is an app that lets me set box sizes not something so overly complicated and convoluted as this. Learning curve is fine, but it asks a ton of things i dont need to ask or answer. How hard is it to just be able to set universal box sizes? the pricing structure is terrible- for an app that just lets you pick box sizes, the fact that the price goes up the more you sell is stupid. . this is apparently the best we can expect. if only shopify would listen to the customers and just let us set box sizes globally stupid apps like this wouldn't have to exist to infuriate us. Edit: Dropped to 1 star because it prevented multiple customers from checking out!!! Careful guys, it actually stops you from making money!