Boxify
Real-time shipping rates done right
Rating
4.6
feedback
140
chart
#2,513
All reviews
March 18, 2021
Update: Dave also knows this product inside and out which allows him to respond quickly with a solution. We have now been with Boxify for about 6 months he continues to amaze me! We have now added it to our other store. Dave is an EXCELLENT communicator, patient, and quick to answer. The app is fantastic also. Thank you.
Aug. 21, 2020
This is a great app! Dave is quick to respond to questions also! Well supported when setting it up or with any questions.
Aug. 17, 2020
Boxify is helping my fine art business capture shipping costs that I wouldn't have been able to accurately charge any other way. The software has a lot of flexibility for mixing product in one box. It works with many non-standard product sizes and lets me adjust for our handling, insurance and box costs. Best of all, Dave at Boxify is soooo helpful and patient in answering questions, reviewing various scenarios and making recommendations and giving clear instructions, all in a timely manner. It does take work and planning to implement this software and I am still learning after 2 years.
Aug. 17, 2020
Words cannot adequately emphasize how helpful the Boxify team, and Dave in particular, have been to my company as we integrated Shopify & Boxify into our operations! Dave is one of the most helpful, patient, and informative company representatives we have ever dealt with. The Boxify team were very quick to respond to our questions and patiently guided us along the way. The Boxify app helped match the right box and packing strategy for shipment of our products. And their dashboard was very user-friendly. Boxify offers an invaluable shipping tool and is supported by awesome team members!
July 25, 2020
Terrible customer service. Terrible with demand. This tool did not calculate shipping for 60 of my orders. I had to manually reach out to the customers to process their transactions and collect their addresses. I spoke to Dave from Boxify about this problem, his solution was "uninstall the app. and use Shopify". I still can't believe that was his suggestion. This tool is an incomplete solution that is difficult to set up. Use something else, Shopify support can help you find a better solution.
May 13, 2020
This is one of the most useful apps for Shopify. I had one store for six years and now started another and have tried and used quite a few apps. Boxify gives me the best of both worlds. Helps with creating the right size boxing with lots of options and lets me keep using the deeply discounted Shopify shipping rates. Dave has been very helpful with detailed suggestions when I came across an issue. He instructed me how to easily fix the problem. Highly recommend it.
April 30, 2020
Dave from Boxify was such a huge help in what I was looking for, and helped me greatly. Thanks, Dave!
April 17, 2020
LOVE a good piece of software! We have been struggling to figure out how to ship multiple sizes of products with accuracy and boxify NAILS IT!
March 26, 2020
Were a growing biz/store so overhead is everything right now and paid apps are not the norm for us yet. But we are paying for and using with success Boxify. It has helped us do exactly what we needed for our business and for our customers. The support has been very good and each question has been answered very timely and I even got a phone call at my request. Well done!
March 19, 2020
Amazing app support! Due to a bug in my theme, the app code was executed twice for each shipping calculation. Dave was amazingly patient and helpful dealing with the theme developer in fixing the bug. All is working well now. The app is easy to set up. Type in the API credentials for your shipping services, set up box sizes, add product dimensions, and off you go. I have about 40 products in my store and was able to get it going in an evening. If I was to nitpick, I would say that the app could work a bit better with the latest version of Safari (OSX 10.15.3; Safari 13.0.5), but then so could Shopify in general. The bottom line is this: I've already saved more than the monthly cost of the app by having the shipping charges calculated correctly.
Jan. 17, 2020
I haven't had a flash sale yet since installing this app, however one thing I can tell you is that in tests it does seem to calculate shipping prices more accurately and most importantly, they were a much bigger help than Shopify support has been lately unfortunately. The suggestions by the Boxify rep solved my issue and I didn't have to deal with that much back and forth.
Dec. 4, 2019
This is a great solution to get real-time shipping rates. Their support is outstanding and they have a great response time! Highly recommend this app.
Dec. 2, 2019
Dave at Boxify is very knowledgeable. He was quick to find a solution. Excellent customer service!
Nov. 30, 2019
I have products that need to ship in one specific box size. It seems quite simple, but the problem is when customer order more than one products. Shopify really can't calculate this properly and it really frustrated me, especially since every tech supports recommended different ways that didn't work. After many research, I was so happy when I found Boxify! Not only it was easy to use and it gave many options on how to pack and ship items, the help information was very well written and Dave was probably the BEST customer support! Very responsive, very knowledgeable, very patient in explaining and helping with any issue. He even went above and beyond to help me solving issue with third party shipping carrier. I can't recommend this apps enough to anyone.
Oct. 16, 2019
We were looking at other apps but they were pretty complicated and expensive. Since we have a lot of different package sizes, we were having to choose between losing a lot of money on shipping or overcharging our customers with Shopify's standard options. Boxify fixed that, and made it so we can give accurate pricing no matter the service desired, substantially improving our conversion rate and bottom line. Just remember when you add a new product to be sure to put in the dimensions or sometimes your products can appear unavailable to customers. I've recommended this app to many fellow small businesses.
Oct. 1, 2019
I dont even own this app yet because I am doing the 15 day FREE trial which is awesome! Dave at Boxify has been SO helpful that setting up my store was a piece of cake. Highly recommend this app already.
Sept. 30, 2019
Our company has been using this app since 2017. The app has worked great to provide real time shipping quotes to our customers and solved a lot of our shipping/pricing headaches. Dave at Boxify has always been extremely responsive in answering our questions and helping us address anything that has come up, which is generally from something we did not input correctly. The app and customer service have been top notch. I highly recommend it.
Sept. 18, 2019
Our products vary in size from very small to large, and calculating dimensional weights online for shipping has been very problematic. Further complicating things is that we have an API between Shopify and our POS system which created additional hurdles. Dave at Boxify has been just excellent to work with...very responsive and consultative. We now have box calculations that work perfectly every time, thus assuring our customers that they are getting accurate and fair shipping costs when ordering. Boxify enables us to control all the variables from box cost, mark-ups, packing charges, etc. This is a great app and well worth the expense!
Sept. 16, 2019
Our new shop has many variations of weights and boxes. it's been a challenge as shopify doesn't have the shipping options we need. Adding shipping into our products pricing would only deter sales. Boxify had the app we needed. Dave at Boxify has gone over and above to explain things to me and help us thru this as there are many details to setting this up correctly. but if you follow what they say-your shipping can be pretty accurate. You can also add a fair shipping & handling fee into the price that blends in to the shipping cost for the client. This app is spot on with USPS pricing-if you set it up the right way. I would definitely recommend them. Tip-have patience with this app because it can work.
Sept. 4, 2019
I love Boxify! We ship all over the world and this app helps SO much with quick shipping calculations. It has significantly cut down on the time we spend looking up shipping costs for our customers. Whenever there is an issue, the support team responds back within minutes and the problem is solved. And, don't get me wrong, the problems are not with the app, but stuff on our end that we didn't input correctly. The Boxify folks take the time to look at all big picture and can spot our errors. Thanks guys!