Boxify

Dec. 13, 2020

Boxify solved our dimensional weight issue. But what I'm really impressed by is their customer support. We had a lot of difficulty setting things up because of external shipping issues and Dave at Boxify was amazing in helping get our account set up 100% error free!

Dec. 13, 2020

Boxify is amazing! Sometimes customers order several different items at once and Boxify's box packing feature tells us which shipping box to use - this information is usable by our shipping software for filters or automation rules. This has saved us so much time on our fulfillment. Additionally, Boxify allows us to generate different shipping rates to provide our customers more options - this has been especially helpful for the Holidays. Dave is very responsive and always available to answer questions or look into something. I would definitely recommend this app!

Nov. 12, 2020

Boxify not only fill a need we had for dimensional weights across a variety of products, the customer service is fantastic! Dave responds quickly and provides detailed information to make sure you are properly informed. If you need to get more accurate rates with dimensional shipping, look no further.

Nov. 9, 2020

I cannot express how grateful I am for Boxify and Dave with all of his help. Its refreshing to have the level of customer service. By far my best experience with any app or IT issues. Dave stands by his product and does a wonderful job explaining how it works. He spent time on the phone walking me through every step. Other companies should look to Boxify on how to do business.

Oct. 29, 2020

This app is great. We have 7 box sizes, with customer who need international and expedited shipping. This app has been perfect for getting our customers accurate shipping quotes, eliminating hassle and shipping cost complaints. We had some configuration questions and Dave from support provided very thorough answers very quickly (within 2 hours).

Aug. 27, 2020

Boxify allowed our weekend pop-up sale with 2,000+ orders to succeed. The prime driver of shipping costs is box size, and we had 250+ differently-sized, often bulky, products, plus 8 sizes of shipping boxes for them to fit into. Customer orders would vary wildly, ranging from fitting into 1 of our smallest box up to 6 of our hugest boxes, and too much money was at stake to do estimates. We had no choice -- we needed to present accurate shipping charges at checkout. Boxify solved this enormous problem for us. The app itself works correctly and reliably. It determines a boxing plan, uses that plan to calculate accurate shipping charges for the customer at checkout, and writes the boxing plan into the order note field, which can be exported from Shopify and read by humans or (in our case) other programs. Note that later when it comes time to generate the shipping label, Shopify has no idea that Boxify's boxing plan exists. When fulfilling orders, if the order requires more than one box, it is a manual step to tell Shopify which items go into which box so that the shipping label is purchased for the correct weight. Happily 90% of our orders were single-box orders. Our sale required about 7,000 shipping calculations over 2 days. This was no problem. There are more plans available than are initially displayed. If you have special needs, just ask. Support was swift, very informative, and always friendly. Dave is stupendous. I plied him with questions, and he answered them all with grace and cheer.

Aug. 26, 2020

Really helped dial in our shipping rates to save $ and offer customers accurate rate quotes. Customer service is top notch as well. Dave @ Boxify took the time to explain how the apps so we could ensure we setup correctly, etc. Works insane if you have a lot of products that trigger shipper's dimensional weight vs. actual weight.

March 18, 2021

Update: Dave also knows this product inside and out which allows him to respond quickly with a solution. We have now been with Boxify for about 6 months he continues to amaze me! We have now added it to our other store. Dave is an EXCELLENT communicator, patient, and quick to answer. The app is fantastic also. Thank you.

Aug. 21, 2020

This is a great app! Dave is quick to respond to questions also! Well supported when setting it up or with any questions.

Aug. 17, 2020

Boxify is helping my fine art business capture shipping costs that I wouldn't have been able to accurately charge any other way. The software has a lot of flexibility for mixing product in one box. It works with many non-standard product sizes and lets me adjust for our handling, insurance and box costs. Best of all, Dave at Boxify is soooo helpful and patient in answering questions, reviewing various scenarios and making recommendations and giving clear instructions, all in a timely manner. It does take work and planning to implement this software and I am still learning after 2 years.

Aug. 17, 2020

Words cannot adequately emphasize how helpful the Boxify team, and Dave in particular, have been to my company as we integrated Shopify & Boxify into our operations! Dave is one of the most helpful, patient, and informative company representatives we have ever dealt with. The Boxify team were very quick to respond to our questions and patiently guided us along the way. The Boxify app helped match the right box and packing strategy for shipment of our products. And their dashboard was very user-friendly. Boxify offers an invaluable shipping tool and is supported by awesome team members!

Aug. 12, 2020

my web shop has all sorts of off sizes, so this app has really been helpful to give my customers the most accurate rates. every time we've had a question or small issue Dave has been there to answer our call or reply to our email. we love the app and customer service and highly recommend it to our other small biz friends!

July 25, 2020

Terrible customer service. Terrible with demand. This tool did not calculate shipping for 60 of my orders. I had to manually reach out to the customers to process their transactions and collect their addresses. I spoke to Dave from Boxify about this problem, his solution was "uninstall the app. and use Shopify". I still can't believe that was his suggestion. This tool is an incomplete solution that is difficult to set up. Use something else, Shopify support can help you find a better solution.

July 16, 2020

Our shipping requirements are complex and Boxify is a great product. Dave is absolutely the best support person I've run into in years. He is very timely and knowledgeable.

June 17, 2020

Boxify solved my issues. It was a little difficult to understand in the beginning because I personally wasn't too versed on the way it was coded. But after further research and experimenting, it became an essential tool to the growth and simplicity of my sales. I could trust that I was not going to lose money letting the app calculate the pricing for the multiple boxes per order. There were a few issues that I worked through with the Developer and was directed towards the fix quickly. I would recommend this app for businesses with large boxes, shipping multiple items in each box that need to be calculated. It offers insurance calculation and Handling fee collection.

May 21, 2020

This app was extremely helpful for our complicated shipping situation. Dave was awesome - provided excellent and timely support!!!!

May 13, 2020

This is one of the most useful apps for Shopify. I had one store for six years and now started another and have tried and used quite a few apps. Boxify gives me the best of both worlds. Helps with creating the right size boxing with lots of options and lets me keep using the deeply discounted Shopify shipping rates. Dave has been very helpful with detailed suggestions when I came across an issue. He instructed me how to easily fix the problem. Highly recommend it.

April 30, 2020

Dave from Boxify was such a huge help in what I was looking for, and helped me greatly. Thanks, Dave!

April 17, 2020

LOVE a good piece of software! We have been struggling to figure out how to ship multiple sizes of products with accuracy and boxify NAILS IT!

March 26, 2020

Were a growing biz/store so overhead is everything right now and paid apps are not the norm for us yet. But we are paying for and using with success Boxify. It has helped us do exactly what we needed for our business and for our customers. The support has been very good and each question has been answered very timely and I even got a phone call at my request. Well done!