All reviews

Rating Breakdown

  • 5
    91% (159 ratings)
  • 4
    3% (5 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    5% (9 ratings)
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5 / 5 Share

Oct. 12, 2021

App works really well and support has been quick to respond to any concern and help explain any issues we were having.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 1, 2021

Boxify has been a life-saver for us! We have so many different variations of products in different sizes and mediums and Boxify allows us to easily enter product dimensions (which Shopify surprisingly doesn't offer) so that shipping can be properly calculated. Their customer support is top notch and they've helped us troubleshoot several issues we were having. The one thing I recommend for Boxify for the dimensions to be carried over when a product is duplicated in Shopify (might be a Shopify feature request). But we are so thankful for Boxify and all it has done for our business!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2021

So far I am really impressed with this app! It gives me accurate shipping rates for my products, which are quite variable in size and weight. Their customer service is wonderful! I have been pleasantly surprised by how quickly they respond to any inquiry that I submit. Dave is awesome and is great at explaining things clearly and always gets my issue resolved!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2021

Boxify has helped us to provide substantially more accurate shipping charges to our clients. We ship via different locations & have many oversized products and Dave helped me understand how to make everything work together to ensure proper pricing. The customer service has been outstanding and prompt. I would definitely recommend Boxify to those who have intricate shipping needs. The app does everything stated and more!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2021

The best customer service I have ever experience. Dave was quick, thoughtful, and able to help us work through all of our issues. Thank you!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2021

It's been really helpful in making my shipping rates accurate for both me and my customers. Saving us both money. The support team was also very quick and helpful when I reached out to them with an issue I was having (The issue was my fault, opps lol).

Using app

9 months

Total reviews

3

Average rating

5.0

4 / 5 Share

June 16, 2021

Lost lots of sales due to unexpected outcomes with this app. For example if you click ship for free it just removed the dimensions and then shows as unavailable when customers go to checkout. Update: Vendor responded immediately to my negative review with a solution to my problem. Still not in love with the app but the response time makes it more favorable to me.

Using app

Over 1 year

Total reviews

3

Average rating

3.3

5 / 5 Share

April 30, 2021

Shockingly attentive customer service. They answered me within hours with detailed, helpful responses no matter what day or time I reached out. The app solves a big blind-spot issue within shopify, allowing you to ascribe items to the right sized packages for shipping which in turn allows you to display accurate rates to patrons but, really, its the customer service that won me over.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2021

This app has helped deliver shipping rates for a few of your stores. I cant recommend this app enough! The customer service side of things is also phenomenal.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

This app has been a game changer for our store. It is very easy to configure and support is top-notch. Anytime we've had a question we get an answer right away. We are using this app on two store-fronts and we couldn't be happier with the results. Update: Dave continues to go above and beyond to help us whenever we need it! We could not run either of our stores without Boxify.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2021

I use this app to store box dimensions and to aid in label creation automation. No other app support is as good as that provided by the Boxify support team, period.

Using app

4 months

Total reviews

5

Average rating

4.2

5 / 5 Share

March 4, 2021

I do not normally rate things but this app is awesome. Shipping was a nightmare before getting this app. With a few different products we have in stock a 1 box solution is not right for us and even tho we love making money on shipping we were definitely overcharging customers for shipping and thus losing out on sales.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2021

Dave at Boxify provides the best customer support BY FAR than any other app provider we use on Shopify. I highly recommend Dave and team at Boxify for any ecommerce business that needs to have precision shipping calculations!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 8, 2021

Boxify really helped us to tighten down on the accuracy of shipping quotes to our customers. Plenty of features and options, and Dave is very quick to respond to any inquiries...even answered my email early on a Saturday morning!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2021

I used this app to configure shipping rates for a store that has items of various box sizes, and it works perfectly just as advertised. Dave at Boxify was and still is instrumental in guiding me through the process, and is always there for me whenever I need help. Great App, Great Staff.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2021

I recently decided to use the design of boxify for my shipping needs and found their service to be great. Not only to they respond quickly but make sure you understand the answers they provide and not just provide an answer and stop assisting. We would like to thank Dave for all his dedication to ensure we are up and running correctly in order to provide our customers with the best shipping rates out there. Thank you Boxify and Dave

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2021

We straight up would not be in business if it werent for this app, it was a game changer. We sell salvaged auto parts, so our product dimensions vary greatly from dash knobs to bumpers. Every single product has unique shipping sizes, and further some things can be shipped together, while other products need to ship on their own (such as window glass). Boxify made these shipping rules a breeze, the app seems idiot proof. We went from only being able to use shopify for our promotional shirts and stickers...to doing 100 orders in our first 2 months of using boxify. We had one "error" in the very beginning (it turned out we had checked the wrong box on our shipping rules), and when i contacted boxify, Dave answered the phone and walked me right thru the steps to correct the error. This made for almost zero downtime, and we havnt had a problem since! Boxify rules, Dave rules, and you're blowing it if you dont already have this app integrated.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 5, 2021

Listen up, Shopify management team! You NEED to buy this software from Dave Boomerang and implement it into your "Shipping" software if you want to maintain your status as King of the ecommerce platforms. Your current rudimentary system of choosing a "default" box for stores like ours that sell 75 different items is ridiculous. Even Ecwid had a better system than that and that's where we moved from. Boxify is amazing in the way it calculates and even shows how to load boxes. Is it perfect? No. I mean how does one input the dimensions of a traffic cone? There's still space around the cone where small items can be tucked so even that can't be calculated by Boxify. But that's rare anyway. Our shipping rates have become a LOT more agreeable to customers and realistic to us. We used to lose customers due to the incorrect shipping costs since we had to base everything off of weight which just doesn't work. The few times that we've needed to contact Dave for help have been pleasant and our questions/concerns were answered VERY quickly; in fact, I wish customer service of larger, bigger pocketed companies could be this fast and competent. Shopify, pay the man! For what it would do for your company (and for your "cherished" customers), an 8-figure amount would be a no-brainer and a steal.

Using app

3 months

Total reviews

5

Average rating

3.6

5 / 5 Share

Dec. 14, 2020

I could not rave enough about Boxify and especially the support - around the clock, 7 days a week - that Dave has provided as we work through establishing our usage of the app. We ship frozen products as well as non-frozen, each requiring specific packaging - with the frozen product package obviously weighing quite a bit. Boxify was the only app to successfully tell Shopify and the shipping calculations that Product A goes in Package A and so on. I'm not sure how we would have solved this problem - which seems quite logical - but without hiring a developer and building from scratch (and spending a fortune) it was a logistics issue that no one else successfully solved. Dave is there whenever we change or add products and walks us through any steps that we may have missed. We are a very small startup and are experiencing solid volume - we don't have time to miss sales nor do we have time to wait 48 hours for a response from app support. With Boxify and Dave, neither of those are ever issues. Can I give it 10 stars?

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2020

Boxify solved our dimensional weight issue. But what I'm really impressed by is their customer support. We had a lot of difficulty setting things up because of external shipping issues and Dave at Boxify was amazing in helping get our account set up 100% error free!

Using app

Over 2 years

Total reviews

1

Average rating

5.0