All reviews

Rating Breakdown

  • 5
    91% (160 ratings)
  • 4
    3% (5 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    5% (9 ratings)
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4 / 5 Share

Oct. 31, 2022

The app does a great job at fitting different sized products into boxes. Set up was fairly easy, support was great. The biggest issue is that UPS or USPS or the carriers don't know the discount that shopify gives. So Boxify asks UPS what to charge, but they don't know the discount that they give shopify. So I end up charging customers retail shipping costs instead of what I actually pay.

Store

KAMINO

Using app

8 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 31, 2022

We've had a great experience with Boxify over the last few years. We ship various products from single screws to large, heavy plates and Shopify's shipping settings just weren't cutting it for accurate shipping rates. The ability to look back and see why a specific order was quoted at a specific rate is also really helpful for troubleshooting situations where the incorrect rate was given. Support is also very responsive and has been fantastic when we've needed assistance.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

We use this app strictly for its box packing algorithm to reduce time spent selecting box sizes when printing batches of orders. It's easy to configure and handles package selection very accurately. It's saved us a ton of time!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

I use Boxify to more accurately calculate shipping at checkout. My product is sold in a wide range of sizes and quantities. Every shipment is different with costs all over the place. Boxify allows me to set up an almost limitless range of possibilities. Calculations are well within 10% of actual shipping charges. If I had a more standardized product and box inventory, I'm sure it would be dead-on. I've contacted support maybe 3 times over the year I've had it. Dave has always been quick and professional. Something else most people do not know about apps, in general, is that many slow down your site's load speed, which hurts google's ranking. Boxify does NOT do that!

Using app

About 1 year

Total reviews

7

Average rating

3.9

5 / 5 Share

Aug. 31, 2022

Product works as they say it does and their customer support responds very quickly. We love this product and the team behind it.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 30, 2022

Preparing to launch my new store. Tried the trial and subscribed! This app calculates shipping for my items based on which size box (I have 4 package sizes), then shows how to pack as a bonus. The best thing is the customer service. WOW! My silly questions are answered so quickly. The support is amazing!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2022

We've had a positive experience with Boxify so far! We've had loads of questions, to which Dave has answered thoroughly and in a timely manner. The app has been easy to set up and easy to use-- It's well thought out! If we could suggest one update to be made in the future, it would be to have the choice to add the carrier-specific handling/insurance fee by dollar amount or by percentage (currently it can be added by percentage). Other than that minor suggestion, we've been very happy with the app so far!

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 15, 2022

Phenomenal application! This app has been a great addition to our Shopify website. Setup is simple and when needed, help from Dave is quick and easy. I would recommend to any Shopify user looking to add accurate shipping charges to orders.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2022

Boxify is AWESOME! We use it for our Wholesale Shopify store and would not be able to function without it. On top of being an awesome app, the support is unmatched. Dave is always available to answer our questions and had walked us through multiple issues. We 100% recommend Boxify!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 20, 2022

Highly recommendable app to calculate shipping cost with box dimension. Dave is always helpful and gives us answers to solve problems.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2022

Great app, great customer service. Dave is extremally helpful. App works perfectly for our complicated shipping.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2022

Dave at Boxify (Customer Support) is amazing. I had what seemed a very confusing discrepancy that he figured out in a single email chain. All is good with our multiple sites that we only use Boxify on...for this reason. Choose an App for the support, not only for its functionality. Thanks Boxify and Dave!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2022

Shopify does not allow you to use multiple box sizes. Boxify does. Boxify will allow you to configure multiple boxes and then from each individual product page on your store configure the size of the actual product. When a customer checks out on your store, boxify will use the size information that you input on the product page to figure out how many items will fit in a box and select the best box to use. This brilliant app gets around one of the major limitations of shopify. Their customer service is also top notch and they are extremely helpful in helping with product size configuration and setup questions. I would highly recommend this app to anyone that uses multiple size boxes on their storefront....everyone.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Not only is this app a must-have, I have never seen a company's support been so helpful and quick to respond. Highly recommend Boxify for your store!

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

Boxify has helped us with shipping rate discrepancies tremendously. The ability to add the box cost for various sizes is extremely helpful too. When we had questions about UPS rates support was extremely quick an helpful. I'd definitely recommend this app to anyone who sells multiple SKUs that can be shipped together and want to dial in your shipping rates.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 21, 2022

Before Boxify, I was losing money on shipping costs. Once I added the dimensions into the system for 1600 different products (whew, that was a job), what I charge my customers falls into line with what I pay to the post office. Sure wasn't even close before I installed Boxify!!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

Boxify helped streamline our shipping. We have many different products and it makes it easy to get accurate shipping rates regardless of what our customers order. We have some fairly complex shipping restrictions in terms of what products can and can't ship together, and Boxify's support was INCREDIBLY helpful and thorough in terms of making sure everything worked properly. They are very straightforward about their limitations and great at providing workarounds for Shopify's limitations.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2021

Best app & customer service on the app store when it comes to shipping calculations! This app has been a life saver when it comes to data entry, so simple to configure and use right away! Dave is always our go to guy; the support is phenomenal and the team always gets back to us the same day (Even on weekends). There hasn't been one thing they haven’t been able to solve for us, highly recommend.

Using app

About 3 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 2, 2021

I was having trouble with a few of our products, that when ordered, were being charged more than double for shipping. I reached out to support to troubleshoot and attempt to find the issue and was treated rudely. I was just told "that I must have done something wrong" and was left with that. Not knowing what the root cause was and with no help to fix it I had no choice but to uninstall and find a new app. (I also manage THREE shopify stores and have not experienced these overbilling issues. My issue was also only with the calculation of larger boxes and not our small products.)

Using app

3 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 11, 2021

Boxify rocks! The app does exactly what it says - gets your customers real time rates based on actual product geometry (not just volumes). Support is top notch - quick, responsive, and super helpful. Don't know what I would do if I didn't have this app! If you need to calculate dimensional shipping rates, this is your answer.

Using app

Almost 5 years

Total reviews

6

Average rating

4.3