All reviews

Rating Breakdown

  • 5
    93% (130 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (6 ratings)

Reviews with Text

  • 100% (140)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 31, 2022

Dave has helped our business tremendously. He responds promptly to all my questions! Every business should use this app.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2022

Dave at Boxify is quick to jump on a call and offer support. When your dealing with a down system, a 1:1 conversation is sometimes all that is needed. He is experienced, knowledgeable and willing to go the extra mile.

Using app

Over 6 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 29, 2022

Boxify was perfect for our situation and allowed us to get our shipping rates for our clients as accurate as possible with a bit of setup and tweaking. Their support was top notch and quick to provide solutions and/or suggestions for getting the app to produce shipping configurations that work for our products.

Using app

15 days

Total reviews

1

Average rating

5.0

2 / 5 Share

Nov. 27, 2022

Limited use as you HAVE to use their shipping integrations. Want to use Royal Mail in the UK? No luck. Want to use DPDLocal? No luck.

Using app

3 minutes

Total reviews

2

Average rating

2.5

4 / 5 Share

Nov. 11, 2022

The items we ship are large and bulky and can't be packed together in one large box. Boxify is great for allowing us to set up the dimensions for the products so they ship in the designated boxes. This way the customer ends up paying for exactly what ships. Dave is always super responsive to questions. We don't need much support with this app but any questions we have are answered quickly and clearly. We've been using Boxify for years and it works great for our store.

Using app

Over 4 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 31, 2022

We've had a great experience with Boxify over the last few years. We ship various products from single screws to large, heavy plates and Shopify's shipping settings just weren't cutting it for accurate shipping rates. The ability to look back and see why a specific order was quoted at a specific rate is also really helpful for troubleshooting situations where the incorrect rate was given. Support is also very responsive and has been fantastic when we've needed assistance.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

We use this app strictly for its box packing algorithm to reduce time spent selecting box sizes when printing batches of orders. It's easy to configure and handles package selection very accurately. It's saved us a ton of time!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

I use Boxify to more accurately calculate shipping at checkout. My product is sold in a wide range of sizes and quantities. Every shipment is different with costs all over the place. Boxify allows me to set up an almost limitless range of possibilities. Calculations are well within 10% of actual shipping charges. If I had a more standardized product and box inventory, I'm sure it would be dead-on. I've contacted support maybe 3 times over the year I've had it. Dave has always been quick and professional. Something else most people do not know about apps, in general, is that many slow down your site's load speed, which hurts google's ranking. Boxify does NOT do that!

Using app

About 1 year

Total reviews

7

Average rating

3.9

5 / 5 Share

Aug. 31, 2022

Product works as they say it does and their customer support responds very quickly. We love this product and the team behind it.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 30, 2022

Preparing to launch my new store. Tried the trial and subscribed! This app calculates shipping for my items based on which size box (I have 4 package sizes), then shows how to pack as a bonus. The best thing is the customer service. WOW! My silly questions are answered so quickly. The support is amazing!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2022

We've had a positive experience with Boxify so far! We've had loads of questions, to which Dave has answered thoroughly and in a timely manner. The app has been easy to set up and easy to use-- It's well thought out! If we could suggest one update to be made in the future, it would be to have the choice to add the carrier-specific handling/insurance fee by dollar amount or by percentage (currently it can be added by percentage). Other than that minor suggestion, we've been very happy with the app so far!

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 15, 2022

Phenomenal application! This app has been a great addition to our Shopify website. Setup is simple and when needed, help from Dave is quick and easy. I would recommend to any Shopify user looking to add accurate shipping charges to orders.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2022

Boxify is AWESOME! We use it for our Wholesale Shopify store and would not be able to function without it. On top of being an awesome app, the support is unmatched. Dave is always available to answer our questions and had walked us through multiple issues. We 100% recommend Boxify!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 12, 2022

Great app, great customer service. Dave is extremally helpful. App works perfectly for our complicated shipping.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2022

Dave at Boxify (Customer Support) is amazing. I had what seemed a very confusing discrepancy that he figured out in a single email chain. All is good with our multiple sites that we only use Boxify on...for this reason. Choose an App for the support, not only for its functionality. Thanks Boxify and Dave!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2022

Shopify does not allow you to use multiple box sizes. Boxify does. Boxify will allow you to configure multiple boxes and then from each individual product page on your store configure the size of the actual product. When a customer checks out on your store, boxify will use the size information that you input on the product page to figure out how many items will fit in a box and select the best box to use. This brilliant app gets around one of the major limitations of shopify. Their customer service is also top notch and they are extremely helpful in helping with product size configuration and setup questions. I would highly recommend this app to anyone that uses multiple size boxes on their storefront....everyone.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Not only is this app a must-have, I have never seen a company's support been so helpful and quick to respond. Highly recommend Boxify for your store!

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 21, 2022

Before Boxify, I was losing money on shipping costs. Once I added the dimensions into the system for 1600 different products (whew, that was a job), what I charge my customers falls into line with what I pay to the post office. Sure wasn't even close before I installed Boxify!!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

Boxify helped streamline our shipping. We have many different products and it makes it easy to get accurate shipping rates regardless of what our customers order. We have some fairly complex shipping restrictions in terms of what products can and can't ship together, and Boxify's support was INCREDIBLY helpful and thorough in terms of making sure everything worked properly. They are very straightforward about their limitations and great at providing workarounds for Shopify's limitations.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 2, 2021

Best app & customer service on the app store when it comes to shipping calculations! This app has been a life saver when it comes to data entry, so simple to configure and use right away! Dave is always our go to guy; the support is phenomenal and the team always gets back to us the same day (Even on weekends). There hasn't been one thing they haven’t been able to solve for us, highly recommend.

Using app

About 3 years

Total reviews

1

Average rating

5.0