ZenBox: Bundle Builder
Bundle Builder - Create Custom Bundles & Gift Boxes
Rating
4.1
feedback
120
chart
#5,610
All reviews
Review RSS Feed
Nov. 17, 2023
Great app. Fantastic support. 5 stars.
Thank you so much! We always love talking to you. Happy to help!
Nov. 13, 2023
Have a issue with the local authority to displace price with taxes. After a few round of discussion, the team came out a prompt solution. The team are supportive and helpful! Superb!
Thank you for the review. It was truly our pleasure to help you, and we are here to support if you have any questions in the future!
Nov. 7, 2023
Excellent app! Works great for our customers to create their own 12,24, or 48pc box of hand selected chocolates. Easy to use, easy to install, great customer service, very happy with this app for our store. Highly recommend!
Thank you! It's been our honor to support your biz the past few years. As chocolate lovers, we know how special it feels to be able to curate a personalized box of chocolates! We know what is on our holiday wish list!
Nov. 6, 2023
Honestly been great! It is a key component on how people order through my website. Never had any problems with the app. Highly recommend !
Thank you, Dave! It's been an honor to have been a central part of your business the past few years. We love the creativity you've used to make our app work so well as a tool for ordering custom meal boxes. We are always here to help as your business keeps growing!
Nov. 6, 2023
We used this app to sell personalized jackets for our customers. We had a few steps in our “builder”. The first step was a content step, where we had a bunch of designs to highlight the product, and why it was great. The next steps were personalization, selecting a size, selecting a sleeve for embroidery, and then sharing the embroidered initials. All of the personalizations were then located in the notes section of the order. It was super easy for us to fulfill, and we avoided back-and-forth communication with our customers to get all the details within the shopping experience. We loved using this builder for our personalized product!
Hi! We are so pumped to hear that our app was the perfect way to sell your personalized jacket. Although our name is "Bundle Builder", we have some great features for personalization (as you know!). We love hearing how you used the different types of "steps" to customize the experience. The "content" step is a great (and open ended tool) to truly DIY, and we loved seeing how you did it! Thanks for the great review!
May 22, 2023
I've had a great experience with BoxBuilder. It works really well for my build your own gift boxes. I like the wide selection of features and options, they're all are quite logical and easy to set up yourself. When I've struggled on my own, the Support team has been helpful and quick. The layout on my site looks professional and is easy to navigate for my customers.
Thank you for an Inspirational review! We really love reading these kinds of comments about our app, it helps fuel our motivation to be better! If you have anything else in mind that you need help with, you know where to reach us! Cheers!
May 17, 2023
Support is great. I had some trouble with my load speed and the team were very quick to help. They suggested areas for me to improve my box builder. I appreciate approach the fast action. Thank you so much!
Thank you so much for this amazing review! We are glad to hear that our team was able to provide a quick answer to your inquiry and provide suggestions to improve your builder. You definitely made their day with this awesome review! Please feel free to reach out if there is anything else we can help you with! Cheers!
April 26, 2023
Great app and great customer service that pays a lot of attention to customer satisfaction. Thank you :)
Thank you for your review! Our team's No.1 priority and focus is your satisfaction, and we are glad to be able to help! Please let us know if you need help with anything else.
March 15, 2023
Great app. Recently experienced some glitches with inventory updating but we were able to get the situation resolved. We much appreciated the great customer service!
Thank you so much for your amazing feedback! We're glad to hear about your satisfaction with the customer service you received. Please let us know if you need help with anything else, we're here whenever you need us!
Feb. 24, 2023
This is a great product builder. It has been working well for us. Moreover it has great support. Support team is available whenever we need them.
Thank you so much for this review. One of our favorite uses of our app is to sell delish sweet treats, like cookies!! We love your builder (https://unibicestore.com/apps/builder/cookie-factory) and crave cookies every time we look at it. 🍪 ❤️ 🍪
Jan. 17, 2023
I will start by saying that we aren't live with this on our site, so I can't yet speak to how well it works over time. I am hopeful that it will be a great solution for us and hope that the team is able to work through the glitches and get their app humming along consistently. That being said, I tested out at least 30 similar type apps to try to find one that could do what we needed and this one is the ONLY one that checked all of the boxes for us. Some features that made this one stand out are: 1) the ability to show all of the variants individually as selections 2) the ability to select products by collection 3) the ability to create different selection criteria for each step of the box/kit/bundle creation. For instance, on step 1, a person can select 1 of the options, but on step 2, they can select 1-4 of the options 4) the ability to create forms that collect information throughout the box/kit/bundle building process 5) the ability to create customized tiered pricing depending on the items selected. 6) the ability to manage the product/variant inventory and have those updates reflect in the kit/box/bundles I have experienced some glitches as I've been testing it, but migrating to their newest "Simple & Fast" option did solve the primary issue I was facing. The support team has been very responsive, respectful, and helpful as I've had questions or run into problems. So I am hopeful this will be an integral part of our new website and help things run smoother on the front end and the backend.
Hi team Pilla! We feel so seen (get it??) Your review just made our day! Your product selection is a perfect use case for our app, as it seems you sell single products, curated kits and build your own. We are eagerly awaiting to see your full site to see your plans for merchandising, so we can continue supporting you. If you experience any more glitches, shoot us a note and we will work with you to resolve. Thanks again for giving us a shot (get it? We are having lots of fun with glasses and shooting jokes 🤓)
Nov. 18, 2022
The app is really user friendly and very straightforward to set up. I had a few issues with the design that needed coding and Hamza was so helpful in making these changes for me so it now looks beautiful and on-brand.
So happy you're happy! We know how important it is for everything on your site to be on-brand, and we are very happy to have helped you achieve it!
Feb. 21, 2023
Brilliant app and great customer service from Hamza! At first I thought this app wouldn't work for my business but there are so many options. Love it ;-) Add-on: after months of purchasing this app, I asked Rafael Arlo if he could help me with a problem I couldn't fix myself and he did so fast! I love the customer service of this app!
Thank you for reviewing our app! We are so proud to be a part of your launch. Let us know if you need anything as you prepare to go live!
Oct. 25, 2022
Great app with so many options. It’s exactly what I need to offer my customers a build-your-own gift box. Customer service is so quick and helpful too. Would absolutely recommend it to small businesses wanting to offer personalised gift boxes.
We are so happy you chose us for launch! We are excited to hear how launch goes early November. Keep us posted if you need anything once your customers start placing tons of orders!
Oct. 20, 2022
I'm using this app so customers can create their own craft kit. I really like how you can customize each step. Would recommend.
Oct. 19, 2022
Awesome tool and magnificent support. 10/10 for Hamza and the team. They solved every single issue that we had and made the app work fantastically well. Thanks!
Hola! Thanks for reaching out to us when you had an issue. Also, thanks for displaying your builders on your home page. Now, we are dreaming of tangerines, lemons and persimmons. 🍊
May 5, 2023
Hemos instalado Box Builder y nos está gustando mucho. Es muy intuitiva y fácil de usar. Además contactamos el servicio de soporte para unas dudas y nos ayudaron muy rápido. Actualizo para comentar que ya llevamos más de 6 meses con la app y estamos muy satisfechos. El servicio de soporte es de 10*
Oct. 10, 2022
Fantastic app and fantastic support from Hamza. He made custom code edits to personalize our website. Highly recommended!
Do you know what we love to do? Support merchants. Do you know what we really love to do? Support merchants who make a difference. We are so proud to be partners with merchants, like Prospector Popcorn 🍿, who live their core values and create competitive and integrated employment for people with disabilities. Thanks for choosing us to be your partner, we are here to support you if you have any questions!🍿
Oct. 5, 2022
An incredible app. Hamza went out of his way many many times to ensure every need for my customers was achieved. He was always kind and understanding of our goals for using the app on our store and I couldn't rate his support higher. Thank you!!!
Sept. 26, 2022
The app is easy to use. Email was support was quick & very helpful. A video tutorial would also be an added bonus.
Hey Willowsbox team! Thanks for this review. While we always love when our customers share a review, we especially love when they share great ideas for improvement. We are going to work on some video tutorials. As we know, a picture is worth a thousand words, so a video is worth... a million? Thanks for this idea, we are on it! We are so excited for your site to launch. Let us know if you need any other help!