Bundle Builder: Custom Bundles
Bundle Builder - Create Custom Bundles & Gift Boxes
Rating
4.0
feedback
164
chart
#2,774
All reviews
Rating Breakdown
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March 7, 2023
We have been using it for our e-commerce site for 8 months now and we are delighted with the experience. Some improvements can be made to optimize the customer experience to the maximum. But the reactivity and the availability of the team allow us to answer the various problems encountered. If you want to see the rendering, I advise you to go to our website: https://hymy-cadeaux.com/apps/builder/atelier-cadeaux-hymy. We strongly recommend this application.
Thank you for this fantastic review! Our support team really enjoyed working with you. Please reach out again if you need any more help, or even if you just want some tips and tricks.
Feb. 24, 2023
This is a great product builder. It has been working well for us. Moreover it has great support. Support team is available whenever we need them.
Thank you so much for this review. One of our favorite uses of our app is to sell delish sweet treats, like cookies!! We love your builder (https://unibicestore.com/apps/builder/cookie-factory) and crave cookies every time we look at it. 🍪 ❤️ 🍪
Jan. 17, 2023
I will start by saying that we aren't live with this on our site, so I can't yet speak to how well it works over time. I am hopeful that it will be a great solution for us and hope that the team is able to work through the glitches and get their app humming along consistently. That being said, I tested out at least 30 similar type apps to try to find one that could do what we needed and this one is the ONLY one that checked all of the boxes for us. Some features that made this one stand out are: 1) the ability to show all of the variants individually as selections 2) the ability to select products by collection 3) the ability to create different selection criteria for each step of the box/kit/bundle creation. For instance, on step 1, a person can select 1 of the options, but on step 2, they can select 1-4 of the options 4) the ability to create forms that collect information throughout the box/kit/bundle building process 5) the ability to create customized tiered pricing depending on the items selected. 6) the ability to manage the product/variant inventory and have those updates reflect in the kit/box/bundles I have experienced some glitches as I've been testing it, but migrating to their newest "Simple & Fast" option did solve the primary issue I was facing. The support team has been very responsive, respectful, and helpful as I've had questions or run into problems. So I am hopeful this will be an integral part of our new website and help things run smoother on the front end and the backend.
Hi team Pilla! We feel so seen (get it??) Your review just made our day! Your product selection is a perfect use case for our app, as it seems you sell single products, curated kits and build your own. We are eagerly awaiting to see your full site to see your plans for merchandising, so we can continue supporting you. If you experience any more glitches, shoot us a note and we will work with you to resolve. Thanks again for giving us a shot (get it? We are having lots of fun with glasses and shooting jokes 🤓)
Nov. 18, 2022
The app is really user friendly and very straightforward to set up. I had a few issues with the design that needed coding and Hamza was so helpful in making these changes for me so it now looks beautiful and on-brand.
So happy you're happy! We know how important it is for everything on your site to be on-brand, and we are very happy to have helped you achieve it!
Nov. 10, 2022
The BoxBuilder app is super easy to use and works brilliantly with the theme we have. I had a problem with spacing at the bottom of the builder, but Hamza from the support team was excellent at helping fix this quickly!
Thanks for the review! Our builder plays well with nearly every theme, so we are happy to hear this feedback. If you ever need anything else, we are here for ya!
Feb. 21, 2023
Brilliant app and great customer service from Hamza! At first I thought this app wouldn't work for my business but there are so many options. Love it ;-) Add-on: after months of purchasing this app, I asked Rafael Arlo if he could help me with a problem I couldn't fix myself and he did so fast! I love the customer service of this app!
Thank you for reviewing our app! We are so proud to be a part of your launch. Let us know if you need anything as you prepare to go live!
Oct. 31, 2022
The app is super easy to navigate while accommodating everything I needed to create a custom gift box for my customers. Hamza was very friendly and super quick to respond with a custom request I had to implement a banner as well! Thank you Hamza and team :)
We are always happy to support as you continue to work on your builder! Just shoot us a note if you need any more help. Can't wait to see your final product!
Oct. 26, 2022
Hamza was a huge help in getting this set up, and it now works well. I had an order the first day it was set up. thank you!!
Go you, having an order on your first day! Thank you for reviewing our app! Our app is perfectly suited for products like yours, a wide variety of options to create beautiful custom gift boxes! We are here for you if you need any support! Good luck with holiday sales!
Oct. 25, 2022
Great app with so many options. It’s exactly what I need to offer my customers a build-your-own gift box. Customer service is so quick and helpful too. Would absolutely recommend it to small businesses wanting to offer personalised gift boxes.
We are so happy you chose us for launch! We are excited to hear how launch goes early November. Keep us posted if you need anything once your customers start placing tons of orders!
Oct. 24, 2022
Been using this app for several months now. It's been really easy to set up and use! The tech support team is really helpful and responsive. Keep up the good work guys. Highly recommended!
Hello Essuli! Thanks for leaving a review. We love your implementation-- you've included such helpful instructions and really made sure the styling reflects your brand. If you ever need more help, we are here for you!
Oct. 20, 2022
I'm using this app so customers can create their own craft kit. I really like how you can customize each step. Would recommend.
Oct. 19, 2022
Awesome tool and magnificent support. 10/10 for Hamza and the team. They solved every single issue that we had and made the app work fantastically well. Thanks!
Hola! Thanks for reaching out to us when you had an issue. Also, thanks for displaying your builders on your home page. Now, we are dreaming of tangerines, lemons and persimmons. 🍊
May 5, 2023
Hemos instalado Box Builder y nos está gustando mucho. Es muy intuitiva y fácil de usar. Además contactamos el servicio de soporte para unas dudas y nos ayudaron muy rápido. Actualizo para comentar que ya llevamos más de 6 meses con la app y estamos muy satisfechos. El servicio de soporte es de 10*
Oct. 10, 2022
Fantastic app and fantastic support from Hamza. He made custom code edits to personalize our website. Highly recommended!
Do you know what we love to do? Support merchants. Do you know what we really love to do? Support merchants who make a difference. We are so proud to be partners with merchants, like Prospector Popcorn 🍿, who live their core values and create competitive and integrated employment for people with disabilities. Thanks for choosing us to be your partner, we are here to support you if you have any questions!🍿
Oct. 7, 2022
I downloaded this app a few months ago and loved the look and feel of it, but couldn't figure out how to get it to work right for my store. So, I deleted it and tried 5 more apps (probably all of the custom box builder apps available on shopify). I was not happy with any of those, and downloaded this app again. I decided to reach out to customer service to help me. I was so shocked with the help I received. Hamza fixed my tech issues almost immediately, and he was super responsive to any of my questions. I give an A+ for communication and support! Add that to the fact that the builder is of great quality, I am very excited to use this in my store for years to come.
Hi there! Thanks for your review. You hit on something we are really excited to improve, the onboarding experience. Our app can do so much (as you know), and we should do a better job of teaching folks how to use it. We are so happy you stuck with us, and reached out to our stellar support team to help you. Just like your products, we aim to be practical. Thanks for putting your builder on your homepage. Shoot us a note whenever you need more help! 👶
Oct. 5, 2022
An incredible app. Hamza went out of his way many many times to ensure every need for my customers was achieved. He was always kind and understanding of our goals for using the app on our store and I couldn't rate his support higher. Thank you!!!
Sept. 30, 2022
Great app! Finally we found an app that responds to the needs of anyone who is looking to provide gift bundle options / DIY gifting. The app works very well, has many options and is easy to use, and most of all, it is simple and fun for users. There are many other apps that try to imitate this one, but their quality and customer support is nothing like StayTuned's. The latter really are happy to help you out and ensure you get the most out of the app. If we could give a suggestion, it would regard the discount encouragements. They allow you to implement discounts and show pop up messages as a user gets closer to reaching a desired number of products or a desired price, which is very handy. However maybe a small illustration (of a gift box filling up, or a progress bar charging) could be interesting to have as well, in addition to text pop up encouragements. People love to "complete things" and this visual aid could be interesting to try one day. We recommend this app to anyone who wants to offer a "create your own gift" on their website. There are many features (gift message, date, subscription forms, etc, etc, almost anything you can think of). Sprixy Box Team
Hi Sprixy team, Grazie mille for this thoughtful and detailed review! It's so helpful for us to know what features you love (many options, easy to use), and what ideas you have for improvements. Our team is going to think through how we can improve the discount encouragements. We love your idea to show a progress bar, or even "fill up" illustration. We will reach out when we have some concepts fleshed out for this. Thank you again for the time and energy you took to write this review. It is so helpful for us to know how to best serve you (and other merchants!). Have a great day!
Sept. 26, 2022
The app is easy to use. Email was support was quick & very helpful. A video tutorial would also be an added bonus.
Hey Willowsbox team! Thanks for this review. While we always love when our customers share a review, we especially love when they share great ideas for improvement. We are going to work on some video tutorials. As we know, a picture is worth a thousand words, so a video is worth... a million? Thanks for this idea, we are on it! We are so excited for your site to launch. Let us know if you need any other help!
Sept. 25, 2022
Great app, with great customer service. There were a few questions we had, had a response quickly and nothing was too big of an issue. Definitely recommend.
We are tickled to be featured on your home page! Thanks for this review, we really hope our app helps you make it rain this holiday season! If you need any support, you know how to reach us!