All reviews

Rating Breakdown

  • 5
    82% (141 ratings)
  • 4
    5% (8 ratings)
  • 3
    1% (1 ratings)
  • 2
    3% (5 ratings)
  • 1
    10% (17 ratings)
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5 / 5 Share

June 7, 2022

Easy to use app and great support service. I wanted a few areas I was unable to edit putting into our brand font/colours and the team sorted it all out with me in a couple of hours.

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Box Builder and Square Root Soda go together like... Lime & Lemongrass! (get it?) Thank you so much for your kind review. We absolutely love how you showcase your builder on your site. If you ever need more help customizing in the future, we are here for ya! 🥤❤︎ -Lauralynn at Box Builder

5 / 5 Share

June 1, 2022

This app is absolutely amazing, it has all the necessary features to enable customers to create bundle boxes and personalize them to their liking. the support team is super helpful and reactive, they answer super quickly and always find a solution to any problem. Highly recommended!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

You're making us blush! 🥰 We are beyond excited for your launch! Should you need anything before then (or after then), drop us a line! Thanks for being so wonderful to work with — we appreciate you!

5 / 5 Share

May 30, 2022

We’re using this app for selling our baby gifts and it helps us a lot to make it easier for our customers. We highly recommend! And best and fast customer service!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy that our apps can help you better showcase and sell your beautiful, handmade bags! We can tell you care about your product and your customer, and are delighted you value the support we give you!

5 / 5 Share

May 27, 2022

In redoing our website we were looking for a bundle app that fit what we were trying to offer - some preset items and then allow the customer to select x amount of other items. I tried about 10 other bundle apps which only allowed an already assembled bundle - not what we wanted. I did find one other that did what we needed but it was more to pay per month and the interface presented to the customer was not as nice. I was absolutely in love with the graphic that is displayed while “building your box” was the icing on the cake for deciding to go with this app. Looking forward to hopefully future improvements where we can choose multiple variants of the same item using the single display option.

Using app

1 day

Total reviews

3

Average rating

4.7

Developer Reply

Our team actually did a (virtual) dance party when reading this review, thank you! If you'd like, if you send us a custom gif, we can use it for the "building your box" graphic to make it feel even more fun! We really appreciate your energy, enthusiasm and excitement for our app. We feel the same way 🤗

5 / 5 Share

May 17, 2022

I spent hours and hours of time trying to find a "bundling" app that let me have options to choose different products. Most bundling apps seem to let you make a new product that gives the customer extremely preset options, if there are even options at all. With this app, we have given the customer the ability to build their own suspension kits for their vehicles, choosing from different brands and only selecting the products that they feel they need for their vehicle. The support was very helpful getting the colours and style to match our aesthetic and after a few emails back and forth, Hamza got our colours perfect, and we are very happy with how everything works and looks. Very happy with this app so far!

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Your builders are now some of our favorites (and taught us a lot about suspension kits!). We are so happy to be peanut butter to your jelly, the cross-tube to your shackle.... (did we get that right?). Thanks again for giving us a try, working with us and writing this review!!

5 / 5 Share

Oct. 26, 2022

We used this app to create custom baby gift boxes and sale boxes. Customer service is quick and responvie and appworks well without bugs.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi! Thanks for your patience with us! As you can tell, we aim to provide the very best customer service. As we are a small (but mighty) team of real humans, sometimes we are slower than we'd like in responding. We are working on improving our response time. Appreciate this review and your honest feedback!

5 / 5 Share

May 9, 2022

The developers are very helpful. I've asked them so many questions and they always get back in a timely matter.

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 9, 2022

J'utilise cette application depuis plus d'1 an. Malgré quelques soucis de bugs, l'équipe de Box Builder est très réactive et vous accompagne pour trouver la meilleure solution.

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 25, 2022

Great app with excellent customer service! Million ways to utilize the app for your business. Thanks!

Using app

14 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi Scamper & Co! Thanks for this sweet review! As you said, our app is quite versatile. Almost as many ways to use it as there are ways to style a jeweled dog collar, right? 😉

5 / 5 Share

April 25, 2022

Yes, it's technology. But the difference here is 100% the people behind this APP! They are amazingly helpful. Punctual and informative troubleshooters. Seemingly able to make any tweak needed. I am already shouting their praises IRL, figured I better give them the thumbs up here too. I feel that they will continue to improve the APP and am glad I have it in place now.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

It's been a true delight working with you and helping you launch Copper River on Shopify! We're excited to see you soar. Anyone reading this, try their fish, it is DELISH!

5 / 5 Share

April 15, 2022

Perfect app for gift bundles! I tried so many apps (about 15 apps) but none of them met my expectations 100%. Best part is customer service, Hamza went back and forth and helped me with my design and technical requirements, he's been very patient til the end and took all my requests and suggestions into consideration. Very professional, keep up the good work! Thank you Hamza. Highly recommended solution for any store offering gift bundles :)

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Wow, 15 apps! We are so glad you found us (and we found you). Our team, especially Hamza, are laser-focused on resolving your issue as quickly, and thoroughly, as possible. We really appreciate this review, and the hat-tip to Hamza... we also think he is great!

5 / 5 Share

April 6, 2022

I used the app to help me build a customised subscription box. Had a few minor issues adding and linking products from my online store but support team were extremely helpful and even provided a quick video to ensure I was able to do this independently going forward. Very timely and helpful support team.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! You actually did all Box Builder users a favor - your questions prompted us to create new helpdesk content which will help others get set up better and faster in future, so thank you for that as well!

5 / 5 Share

April 6, 2022

What an elegant app! Easy to use, fast to set up, and the results are spectacular! I am beyond thrilled!

Using app

6 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much! I dare say your concise, eloquent review is even more elegant than our app. :)

5 / 5 Share

April 4, 2022

the only app of its kind that does the box bundle well. good interface. good customer service. I would recommend for sure

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We're so happy to hear Box Builder's having such a positive impact on your business.

5 / 5 Share

March 22, 2022

This app does exactly what I was looking for and I'm excited to see how it will work out once my website goes live. I had to contact support for an issue and they reached out super quick and helped me fix the problem! Highly recommend!!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

We are so pumped to be a part of your store launch! Shoot us a note when your live, we'd love to check in to see if you need any changes once you have customers going through the experience!

5 / 5 Share

March 19, 2022

I installed the app for 7 days free trial. During this time Jalal gave us an immediate response to all our requests including adjustments to RTL. Excellent service and it is not obvious that Jalal will make adjustments and invest a lot of time without any commitment on our part to pay for the service. We are very pleased with the result and are confident that this app will generate a significant increase in sales for us. Thanks Jalal

Store

Spark

Using app

7 days

Total reviews

7

Average rating

5.0

Developer Reply

We love our app, and are so happy you do too! We also love our team and take a lot of pride in our merchant support. Thanks for highlighting our service (and how Jalal replied super quickly), it really means the world to us 😊

5 / 5 Share

March 15, 2022

This app has allowed us to add a much needed feature to our website without spending thousands on developing our own app. The support team is amazing and they also take on your ideas for future updates.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We love your ideas! Keep 'em coming. It is so helpful for us to know what features you value, so we can appropriately prioritize them! Stay cosy!

5 / 5 Share

March 8, 2022

I am so impressed with this app! This is the only app I found that: 1) has a seamless, easy to use interface, 2) looks professional and pulls theme formatting automatically, 3) allows customers to view detailed product pages and multiple photos from within the app, 4) Makes the step selection super clear, 5) Offers outstanding customer support. I reached out to have a font and a word changed in my pop and Jalal sorted it for me the same day! Thank you so much for making this process so easy for people like me who are new to ecommerce!

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Wow, thank you! One of our main values is to make merchants' lives easier, so hearing you say this really just made our day!

5 / 5 Share

June 8, 2022

This is such a powerful application! There are lots of possibilities in it. I wanted something special with thes, I was looking for something to guide people by creating their own starterkit without getting options from products which doesn't communicate with each other. So for example: If someone choose 1, by next step they can only choose 1.1, 1.2, 1.3 and if they have chosen for 2 at first step they will only see 2.1 and 2.2. This was a very complex thing for me so I asked for some help from their team. Hannes described a complete plan for me how te set this up. I only needed some help with the last steps to let it show up and work. I had a call with Lauralynn and she helped me very kind and well! There really is a wonderful team behind this application. Highly recommend this one, thanks to all!

Using app

About 1 month

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your honesty. I apologize for this experience and the negative impacts it's had on your business. We set high customer service standards for ourselves - I'll be reaching out personally via email to make sure we turn this experience around for you. - Hannes Bez, Customer Lead

5 / 5 Share

March 1, 2022

I'm not sure what is better, the app or the support I received from Jalal! I have spent countless hours searching and testing apps to allow my customers to build a custom a-la-cart bundle PLUS allowing form fields through out the process for me to collect customizations to be added to the items. Now only does this app give me everything I want but the bundling process looks really great on my site, it is clean and very streamlined. It definitely has a high end look. I will be deleting all of the other apps I have tried and only use this one. I highly recommend this app!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for this glowing review! We're always happy to hear more great stories about Jalal's wizardry! By the way, can we hire you for our marketing? ;)