ZenBox: Bundle Builder
Bundle Builder - Create Custom Bundles & Gift Boxes
Rating
4.3
feedback
174
chart
#4,346
All reviews
Rating Breakdown
June 8, 2022
This is such a powerful application! There are lots of possibilities in it. I wanted something special with thes, I was looking for something to guide people by creating their own starterkit without getting options from products which doesn't communicate with each other. So for example: If someone choose 1, by next step they can only choose 1.1, 1.2, 1.3 and if they have chosen for 2 at first step they will only see 2.1 and 2.2. This was a very complex thing for me so I asked for some help from their team. Hannes described a complete plan for me how te set this up. I only needed some help with the last steps to let it show up and work. I had a call with Lauralynn and she helped me very kind and well! There really is a wonderful team behind this application. Highly recommend this one, thanks to all!
Thank you for your honesty. I apologize for this experience and the negative impacts it's had on your business. We set high customer service standards for ourselves - I'll be reaching out personally via email to make sure we turn this experience around for you. - Hannes Bez, Customer Lead
March 1, 2022
I'm not sure what is better, the app or the support I received from Jalal! I have spent countless hours searching and testing apps to allow my customers to build a custom a-la-cart bundle PLUS allowing form fields through out the process for me to collect customizations to be added to the items. Now only does this app give me everything I want but the bundling process looks really great on my site, it is clean and very streamlined. It definitely has a high end look. I will be deleting all of the other apps I have tried and only use this one. I highly recommend this app!
Thanks so much for this glowing review! We're always happy to hear more great stories about Jalal's wizardry! By the way, can we hire you for our marketing? ;)
Feb. 28, 2022
The app is great so far and have had fantastic support while building my bundles. Some good tools that give you a good amount of flexibility when creating are helpful.
Thanks for this great review! Box Builder's flexibility is one of our favorite things about the app. :)
Feb. 28, 2022
I'm trying the app right now, so far it seems to do exactly what I needed to be done :-) Customer service is very helpful and extremely fast to answer any question you might have.
Thank you! We're really happy to hear Box Builder suits your needs.
Feb. 25, 2022
I've been using Shopify for over 12 months now and I almost changed platforms as I needed the website to fulfill a certain purpose... until I come across BoxBuilder! Literally the perfect app for what I need! I had an issue setting up the subscription section but Hamza helped me within 24 hours and solved it straight away!! I highly recommend it, especially if you are looking for an app that thinks out of the box for your customer's ordering process!
Thanks so much for this detailed review! Not only made us feel all warm and fuzzy, but also gets extra points for that pun near the end.
Feb. 25, 2022
Very good app. Does what it promises, great support! A very dedicated team who listens to the merchant and is very responsive.
Thank you! We do try our best. Love the layout of your store!
Feb. 22, 2022
Thank you very much Hamza! for your interest and help. You did a great job and it's a pleasure working with you. I'll take your advice into consideration and it's nice to have someone like you always an email away.
Thank you! With his ability to seemingly be everywhere and do everything at once, we're sometimes not sure if Hamza's man or myth. Either way, I'll make sure to pass on your message!
Feb. 21, 2022
We're totally excited to launch our new box building option this week with the help of BoxBuilder:DIY Product Bundles. I tested a few other apps the past few days and nothing really compared to the design of this app. It seamlessly integrated into our theme so it looks like an actual part of our website, rather than a 3rd-party add on. We offer surprise boxes and a DIY system has been requested many times, so we really can't wait to share with our customer base. Plus, I had a minor issue with the cookie bar and Hamza from the support team fixed it in a matter of minutes. Big thanks to the StayTuned team!!! Great app!
Wow, thank you for this detailed review! We're really proud of how flexible and seamless Box Builder is, and it's just heartwarming when a happy customer points it out. Also glad Hamza had a chance to show off his impressive skills!
Feb. 17, 2022
Works great, even better support. Would recommend them to anyone looking for an easy box builder for their store.
Thank you so much! Recommendations are our lifeblood.
Feb. 15, 2022
This app does exactly what I need it to do. Customer service was really great. They worked with me to change some things and were very quick responding to queries.
Thank you! Jalal and Hamza love any chance to work their magic for customers. Really happy to hear you've found the right fit with us!
Feb. 15, 2022
I just tried out this app yesterday and it's already given me exactly what I need. I still have to go live with it but I'm very excited about it. The features are so user friendly and Hamza has been so fast with responding to all my questions! I would highly recommend!
Thanks for taking the time to write this review! I know what you mean - Hamza's so efficient that it sometimes feels like he answers questions before they've even been asked.
Feb. 15, 2022
Really really helpful :) They respond to any queries really quickly and the app itself works well for building hampers or 'pick and mix products
Thank you! We really love those whimsical brackets so we're happy to hear we've been able to give your business a boost.
Feb. 3, 2022
Excellent app and customer service to help a big dumb dumb like me create a fantastic box builder. Definitely recommend.
Thank you! We had a good chuckle at "big dumb dumb" because that was instantly relatable for all of us on the Customer Experience team. Luckily our scrappy developers are a brilliant bunch, so we're all in good hands.
Feb. 1, 2022
Great app. Hamza was fantastic and resolved my questions quickly and efficiency. Really happy with the purchase.
Thanks for the review! "Efficiency" is Hamza's middle name. Well, it isn't, but it really should be, because he's Mr. Efficient. Happy you're pleased with the service and the purchase!
Feb. 1, 2022
This is the perfect app if you are looking for customers to be able to build your own gift box within your website. Can select when products you include and the steps. Makes it easy and gives customers a good experience. Support has been helpful in answering my questions and helping me.
Thank you for taking the time to write this review! Our team learned a few things from answering your questions, so it looks like we're actually helping each other.
Feb. 1, 2022
I love this app. I had custom code that did not work as well. Very easy to set up box builds. The support team is excellent.
Thank you! We're feeling the love over here. :)
Jan. 28, 2022
This app is perfect for our business and helping to grow our customized gift giving options! The team was quick to respond and help us learn how to tweak to meet our specific needs! Totally recommend!
Thank you for this great review! Happy we're able to help set you folks up for success. :)
Jan. 27, 2022
LOVE LOVE LOVE THIS APP! We use it to build a sample box and the team (Jalal) even helped adapt to app to our needs! HERO!
Now that's what I call a glowing review! Thank you! We call Jalal "The Wizard" because of that magic touch.
Jan. 27, 2022
Fantastic app i used to build my online candy store. I needed a way where the customer could build their own bag of sweets and this app did that just perfect. It is very easy to use and works great on desktop and smartphone. At one point i needed some help, so i contacted the support and Jalal got back to me in no time and fixed the "problem" in less than 10 minutes after my first email. Amazing product and service.
Thanks so much for taking the time to write this detailed review! We love our candy here at Box Builder so we're just happy to play a small part in making the world a sweeter place.
Jan. 27, 2022
This is an amazing app!! Our costumers love it because it's a new way to buy!! The support team is also incredible!! They have helped me everytime i needed it.
Wow, thank you! We really love working with you, too!