All reviews

Rating Breakdown

  • 5
    82% (141 ratings)
  • 4
    5% (8 ratings)
  • 3
    1% (1 ratings)
  • 2
    3% (5 ratings)
  • 1
    10% (17 ratings)
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5 / 5 Share

June 4, 2021

EXCELLENT addition app to my store, this was exactly what i was looking for. The support team is amazing! They helped you with any question you have and explained step by step how to implemented or solve the issue. I’m so happy we have this app to our store. Highly recommend it!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2021

4 stars for the product and an extra star for the outstanding service! The product itself is highly customisable and removes the need for a lot of custom code. The support is exceptional. Highly recommended

Store

WellBox

Using app

About 2 months

Total reviews

6

Average rating

3.7

5 / 5 Share

May 21, 2021

Love the Box Builder interface on our website - very clean and a great user experience. Plus, Customer Support is fantastic! The team is incredibly responsive, making set-up and troubleshooting a breeze!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 18, 2021

Brilliant app just what we needed, Andy was very helpful in fixing a couple of little things for me in no time at all. Highly recommend !

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2021

This app has helped to streamline my onsite user experience! It was straight forward to set-up and support are quick to respond and very helpful!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much :)

5 / 5 Share

April 4, 2021

Fantastic app and very satisfied with the contact of the developer! Really values our input and takes action on it.

Store

Chocbox

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2021

I have been waiting for an app like this to help me with custom bundling on my store. I have a lot of products and this app works very well with large catalogs. I’ve tried multiple apps and this one is by far the best one that I have come across! Support is also great. My only feature request right now is to add functionality to sort products alphabetically vs. manually. Thank you for creating this wonderful app!

Store

Cpise

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 28, 2021

I use this app to create small bundles of 4,9, & 18 options, so far it works great and Andrew's support is very helpful when small issues come up. Speed hasn't been an issue, the speed is slower when creating the first variant but once its been created and other people order that same variant, its much quicker. I'm guessing that is due to Shopify's backend itself and not this specific app so I don't have any problems with it. I switched from a more well known bundle builder app and like this one better!

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 14, 2021

This app is amazing as is but we're really giving this review for how helpful the developer and the team is. We need to really customize our experience out and were struggling to see how we could make this work best for our very specific needs. We figured before we hired someone to customize further we'd reach out to the team to see how they could help and they have been AMAZING. They have gone above and beyond to assist and guide us in making this app work best for us. To add - no other app in existence could work the way we were needing and this was magical. If you have a gift experience with many variant options this is the way to go!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a kind review!

5 / 5 Share

Dec. 8, 2020

Normally I write reviews after gathering some experience with an app, which can take a while. But this time I make an exception, and give you 5 stars straight away. After we decided to offer gift boxes to our customers, I expected the worse. I was sure that finding a proper app, get it running, and customize it they way we want will cause pain and frustration, as happened so often in the past. But not here: After all, it took 3 minutes to get my first box up and running. The step-by-step builder is so amazingly simple, I love it. Also the way to create a product for the box is fantastic as it doesn´t interfere with other discounts that you might want to offer your customers. Really good job, thanks a lot! I already have tons of ideas what else we can do with this app, and I have not even seen everything...

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Thank you so much for the review! We have plenty more to come and would love to hear those ideas you have, too. Be sure to drop us an email when you can.

5 / 5 Share

Dec. 2, 2020

If you are looking for an app to offer customizable gifts this is THE ONLY one that matters! It is very customizable, it offers you a lot of possibilities ... it is simply incredible what marketing possibilities you have with its help! Andrew is one of the most dedicated people I've met since I've been working with the Shopify platform, he answers questions very quickly and has no problem explaining how many times it takes to understand ... I RECOMMEND and thank you Andrew, looking fw for the next futures!

Using app

7 days

Total reviews

14

Average rating

4.1

Developer Reply

Thank you so much, a very kind review!

5 / 5 Share

Dec. 1, 2020

The Deli Social - Birmingham. Downloaded to sell customisable Christmas hampers. This app is really easy to use and the support from Andy has been next level. It has built in steps that work really well together, and you can use form steps to get personalised messages. On top of this more than one automatic discount is available which is not part of the base Shopify software. We have been able to produce highly customisable products that are exactly what we were looking for. We are very impressed and would recommend it to anyone looking to have a customisable option on their products.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a detailed and positive review!

5 / 5 Share

Nov. 25, 2020

This is an amazing app. Easy to add to your site and with lots of options to customize your box builder process. But what is even more amazing is that the developer is very approachable and ready to help. We wanted to remove some info from specific steps of the box process and they helped us to remove that with custom coding. Recommended!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive review!

5 / 5 Share

Nov. 24, 2020

Great app! I used it so that customers could choose a box size of 2, 4 or 6 bottles of cocktails and then select whichever cocktails they wanted from a list of 8. The 'add a form step' part let me add a gift message step and also a preferred delivery date. Support was always very efficient and helpful. would recommend.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review!

5 / 5 Share

Nov. 9, 2020

Love this app! It's ticked all of the boxes for our business needs and has allowed us to sell gift boxes in a user friendly and attractive way. The customer service has been amazing, Andy has been so helpful. Highly recommend this app.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review!

5 / 5 Share

Feb. 4, 2021

We use this app to make custom gift boxes in which our clients can choose their favorite items. We are more than happy with the customer support we got from the team. The app is simple to use and works pretty well for our needs. Worth the price. Update Feb 2021: I reached Customer Support asking for a small improvement in the report we can export. An upgraded report was generated the same day. This app is perfect for our business.

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much! It's been a pleasure to work with you.

5 / 5 Share

April 14, 2021

Finally, a good bundle app. We needed something to allow customers to build a custom box with a fixed number of items. This does that well and the team at Box Builder is extremely responsive and are actively supporting the app with new features. The features provided by this app are core to my ordering process and I think it's fully worth the $20/mo. Update 4/21: Still using this after 6 months. The support team is fantastic, responsive, and the app is regularly updated and still well worth the $20/month for us.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review. I wish we could try those cookies over here!

5 / 5 Share

Oct. 15, 2020

I required an App that allowed my customers to build a box of products, starting with the required item of the box itself before they could proceed to adding products. When researching the right App for me, I noticed this feature seemed to be missing from other similar Apps. The Box Builder has met every need in terms of creating the best build-a-box experience for my customer. I'm in no way tech-savvy, and it was surprisingly quite straight forward to use. Their support guy Andrew was available to answer all of my tedious questions and concerns, even over the weekend when I wasn't expecting a response. He quickly solved the issues I encountered- trust me, there were many (from my end, not the App!)- and thankfully was very patient with me! Overall, I'm very happy with the App and support I've received, my website looks and works beautifully. I highly recommend the App (and my website- theparceledit.com.au !! ;) #SneakyPlug)

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! The site looks great, plug away!

5 / 5 Share

Oct. 14, 2020

This is exactly the app that I've been searching for! The support team, specifically Andy, was super helpful. Andy went above and beyond to answer my questions and to make sure everything was set up properly. I highly recommend this application, and thank you to the Box Builder team!

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the review! It's been a pleasure.

5 / 5 Share

Oct. 7, 2020

HIGHLY RECOMMEND! Very impressed with Andys customer service. Prompt replies and gave me great advice on how to utilise the Box Builder app, to its full potential. I now have the confidence to go live soon, as my customers will be able to create their own gift boxes :) Harriet from The Boujee Balloon Co.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you, Harriet. It's been my pleasure.