All reviews

Rating Breakdown

  • 5
    82% (14 ratings)
  • 4
    12% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (1 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

May 17, 2024

I recently had a less-than-stellar experience with Brand2Boom that I feel compelled to share. Initially, their team reached out to us at Pets Paradise, expressing enthusiasm about our products and suggesting that we would be a perfect fit for their marketplace by a representative named Mark. Motivated by their positive feedback, we invested several hours filling out detailed application forms and compiling the necessary information to join their platform. Unfortunately, after all that effort, our application was abruptly denied by a representative named Angelica Santos. The reason provided was that they were only looking for pet brands, which was both confusing and frustrating given that we were explicitly invited to apply under the impression that our pet-focused products were exactly what they wanted. Given this experience, we have decided to continue our partnership with Faire Marketplace, where we have had consistent success and support. We also feel it's important to inform our network within the industry about our experience, to caution them about the potential miscommunications when considering Brand2Boom for their businesses. Moving forward, we will focus on collaborations and platforms that offer clear communication and value the contributions of their partners, ensuring a transparent and mutually beneficial relationship.

Using app

21 days

Total reviews

66

Average rating

4.3

Developer Reply

Hello - we apologize for any issues caused and certainly not our intention to cause confusion. Brandboom is more than a marketplace, and our core service provides B2B management for sales, orders, inventory, and more that you can use daily for your customers. From that perspective, we definitely think you would be a "fit" for the platform as we have a number of customers with similar products or categories as your brand, currently using our platform for this purpose. In terms of a marketplace for finding you buyers, we are currently able to support Men's, Women's, and Kids products, but are actively looking to help with other categories. I have an Account Manager reaching out to you regarding Pet products, as we are looking to support that in the near future.

5 / 5 Share

May 8, 2024

Very helpful to manage our wholesale catalog - imports products and inventory. We like the production reports and the ability to filter for order / ship date ranges as well.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

4 / 5 Share

May 7, 2024

The Brandboom Shopify app is super easy to use and makes the flow of orders seamless and inventory seamless for us. Their support team is also very easy to get in touch with if you need assistance or have a question. I've also found all of their support articles to be super helpful and provide easy guidance.

Using app

Over 1 year

Total reviews

13

Average rating

4.0

5 / 5 Share

May 6, 2024

We absolutely love this app. Its helped our business massively and we feel like we get great value for our money. Highly recommend.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2024

I love this app, it makes separating our inventory between multiple brands and online/wholesale so easy. The customer service is very reliable and responsive to all my questions. Been waiting for an app like this for a long time and I'm not looking back!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2024

Brandboom Wholesale app has been great for my business when trying to keep wholesale and direct to consumer processes together. The team at Brandboom has been so helpful in getting everything set up and integrated to work with my workflow. They are there to answer questions and support every step along the way. I highly recommend the app!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2024

The integration of Brandboom with Shopify has been a game-changer for my wholesale business. The seamless integration process and intuitive interface make managing both platforms effortless. Key features such as automatic order syncing and real-time inventory management ensure efficiency and accuracy across all sales channels. This app significantly reduces friction for D2C brands looking to expand into wholesale, thanks to its robust functionality and exceptional customer support. With continuous improvements and proactive utilization of Shopify's API, it's a must-have tool for driving growth and streamlining operations. I highly recommend integrating this app into your Shopify store – it's been a game-changer for me.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2024

Our company Get Back Necklaces has been using this app for nearly 8 years now. It's great! Simple to use and if you run into any issues their support team is very helpful and HUMAN! A real person will get back to you with REAL support. To us, that aspect is everything. Before getting on Brandboom, we were still taking orders over the phone from retailers and manually inputting them into quickbooks. Brandboom helped us streamline the process so our retailers can jump into the ordering platform submit an order anytime and we can fulfill asap. Give it a shot! It could be exactly what you're looking for to take your B2B channel to the next level as far as automation and simplifying process/systems.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2024

Easy to integrate for wholesale orders and when we did have an issue the support team responded quickly and fixed the issue.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2024

Brandboom is amazing and the support is awesome. Life is so much easier with Brandboom

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 29, 2024

At first I didn’t figure it out much, but the support helped, plus on top of all this it’s very convenient because you don’t need to create products again, they can be transferred automatically very well, photos are loaded very well, also the quantity of goods is price, it’s super convenient and cuts the work in half, so I recommend it 100%, you just need to figure it out indeed, it doesn’t work out the first time on the Internet, there are not too many instructions, but with the help of support and several attempts you can very well get two websites working at the same time while reducing your work, you can also generate a buyer list and orders all in one, this is also convenient for this you can also learn

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2024

We looked for a programme like Brandboom for years! Finally we can send out live catalogues with accurate inventory within minutes, tailor them to specific currencies, agencies all with beautiful presentation. Brandboom has saved us so much time! Retailers can buy direct on the catalogue and the deal is signed with a deposit quickly. We have also used Brandboom to send presentations to media and other non-retailer businesses. The time difference between us in Australia and support in the USA is a little troublesom, but there is ALWAYS an answer in the morning for us. Brandboom has changed our lives for the better!

Using app

8 months

Total reviews

7

Average rating

4.4

5 / 5 Share

April 29, 2024

This integration is easy and seem less. We have been working with BB for 4 years now. It's easy for the buyers and for our sales team.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

July 17, 2024

I struggled early on with the product and service provided, but the team at BB came through, providing consistent follow-up and support to our needs.

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Edit: We'd like to thank you for the subsequent positive review you submitted through our customer surveys for our team's quick response in resolving the billing mishap! Hello - we're sorry that the integration between Shopify and Brandboom didn't operate as you had hoped. Regarding the separate billing issue, simply uninstalling the Brandboom App would've triggered a pro-rata refund. We didn't see any of this activity logged on your Shopify account for some reason. Nevertheless, we've actioned a refund.

5 / 5 Share

June 26, 2023

The wholesale app has been extremely beneficial for a quick and easy integration with Shopify as well as simple for our wholesale partners to use. The initial training and setup is minimal and user friendly. There are many design capabilities to quickly export line sheets and order forms with ease. Additionally, the Brandboom team is always willing to look into updates/changes to better serve their customers.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2023

We started using Brandboom at the beginning of business and their platform is super straightforward and easy to navigate. The support team is great and they help answer your questions quickly.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2023

I have used Brandboom as my wholesale platform for over 8 years now, without integration from shopify, as a beta tester for the shopify integration app I was thrilled with this shopify app. Now I have been using for over a year now and can't be more happy with this integration. It now allows me to import directly from shopify to Brandboom saving time and not having to make duplicate listings. I have used many wholesale software apps in shopify and thIs is by far the best simply because Brandboom is one of the best wholesale platforms on the market today. Now with this shopify wholesale integration it is the best. From line sheets, live customer service, shipping and taking payments run don't walk to add this app you will be so happy you did.

Using app

Over 1 year

Total reviews

1

Average rating

5.0