BUCKS Currency Converter PRO++
BUCKS Currency Converter - Auto Conversion, Customizable
Rating
4.9
feedback
1,737
chart
#1,458
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
14%
-
Less than a month
25%
-
Less than a year
48%
-
More than a year
4%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the app's functionality and the exceptional customer support provided by the team. Many users highlighted the quick response times and efficient resolution of any issues they encountered. The app is commended for its ease of use, customization options, and effectiveness in displaying multiple currencies for international sales. However, there were a few negative reviews mentioning slow or unresponsive support, particularly in resolving specific issues like currency spelling errors. Overall, the app is highly recommended for its features and the dedicated support team.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 23, 2025
Works flawlessly, customer support was quick to solve any issues I have had (which were user error)
April 20, 2025
App is fine but horrible experience with the support. One of the currency is of wrong spelling and we requested it a month ago to correct it. Till now, the spelling is wrong and the developer said it was fixed. Message the support via chat which is like non-existent, no one bother to reply.
Summary: We promptly updated the customer with a fix, but it seems the email was not received. So, we followed up with screenshots and chat transcripts to assure the customer. Hi Angela, We’re very sorry that your experience didn’t meet expectations, and we truly appreciate your feedback. Regarding the issue with the misspelled currency — our team resolved it promptly on April 7th. We initially notified you via email, but it appears that the message may not have reached you. To ensure clarity and transparency, we later followed up with screenshots and chat transcripts, and also reached out to your team members Fion and Jolene on April 9th to confirm that the correction had been made. We sincerely apologize if it felt like no one responded to your messages — we take every support request seriously and always aim to respond promptly. If anything still feels unresolved, or if you'd like us to take another look at the setup, we’re more than happy to assist. And if your experience has improved since, we’d be incredibly grateful if you’d consider updating your review. It really helps other merchants and supports the continued efforts of our team. Warm regards, Tinu Customer Support Lead, Helixo
April 18, 2025
the app is exceptional to show the currency of each country if you sell in several countries. the customer service is the best... they have a fast, efficient and responsive customer service. i recommend 100% Bucks Currency Converter Pro ++.
Thank you so much for your amazing feedback! We're glad to hear that BUCKS Currency Converter Pro++ is helping you provide a localized shopping experience across countries. It's especially great to know that our customer service met your expectations with speed and efficiency. Your 100% recommendation truly means a lot to us! 😊 In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team
April 14, 2025
Best
We truly appreciate your kind words! We're delighted to know that you find our app best and you’re enjoying it. In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team
April 11, 2025
La aplicación funciona muy bien y es intuitiva su instalación y activación, además el soporte también es bueno, personas agradables, comprensivas y rápidas al solucionar.
¡Muchas gracias por sus maravillosos comentarios! 😊 Nos alegra mucho saber que la aplicación les resultó fácil de usar y que tuvieron una excelente experiencia con nuestro equipo de soporte. Ofrecer una experiencia fluida y un soporte de primera es nuestra prioridad, por lo que nos alegra saber que estamos cumpliendo con sus expectativas. Si tienen alguna otra pregunta, contáctenos en support@helixo.co o a través de nuestro chat en la aplicación. Estaremos encantados de ayudarles. – Equipo de Soporte de Helixo
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more