Rating

4.9

feedback

1,730

Reviews

chart

#1,493

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    14%
  • Less than a month
    25%
  • Less than a year
    48%
  • More than a year
    4%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by team members like Amrutha, Lishana, and others. Users highlighted the quick response times, helpful assistance with customization, and efficient problem-solving. The app itself was described as easy to install and use, with features like currency conversion and selector positioning working effectively. However, there were a few users who mentioned slow support response times and difficulties with certain features.

Highlights

Positive customer support experience and quick problem resolution
Ease of installation and use, effective currency conversion features
Slow support response times and difficulties with certain features

Rating Breakdown

  • 5
    95% (1,636 ratings)
  • 4
    3% (60 ratings)
  • 3
    1% (11 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (18 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 3, 2025

These guys are just amazing. Spend hours of their time to help fix one little issue on my store. super satisfied with their app and service.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2025

Atención y soporte excelentes.

Using app

--

Total reviews

4

Average rating

4.0

5 / 5 Share

March 29, 2025

Nabeel was extremely helpful in directing me regarding what to do to resolve our currency convertor issue, which was due to the setting on my shopify page which had to be reconfigured correctly. Nabeel swiftly figured out the issue, notified me, sent me a recording on how to successfully navigate through my shopify admin section to the section where I needed to write the correct code. Once I did as he instructed me to do, the currency converter started working perfectly. Thank you Nabeel.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your detailed and thoughtful feedback! We're really glad to hear that Nabeel was able to identify the issue swiftly and guide you step-by-step through resolving it. It’s great to know that his clear explanation and the recording helped you successfully make the necessary changes in your Shopify admin. In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 26, 2025

Nabeel provided AAA+ support. Thank you!

Using app

Almost 3 years

Total reviews

6

Average rating

4.3

Developer Reply

Thank you so much for your kind words! We're glad to hear that Nabeel provided AAA+ support — we’ll be sure to pass on your appreciation to him. 😊 In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 25, 2025

Easy to use and great customer service

Store

Mansted

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback!🌟 We’re delighted to hear that you find our app easy to use and that you’re happy with our customer service. Providing a seamless experience and top-notch support is our priority, so it’s great to know we’re meeting your expectations. In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more