All reviews

Rating Breakdown

  • 5
    95% (1,636 ratings)
  • 4
    3% (60 ratings)
  • 3
    1% (11 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (18 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 3, 2025

These guys are just amazing. Spend hours of their time to help fix one little issue on my store. super satisfied with their app and service.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow, thank you so much for your amazing feedback!🌟 We're truly honored to have had the opportunity to support you, and we're glad we could help resolve the issue—no matter how small. Our team is always happy to go the extra mile to ensure you're completely satisfied, and it's incredibly rewarding to hear that our efforts made a difference. We're also thrilled that you're enjoying the app! In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

April 2, 2025

Atención y soporte excelentes.

Using app

7 days

Total reviews

4

Average rating

4.0

Developer Reply

¡Muchas gracias por sus maravillosos comentarios! Agradecemos enormemente sus amables palabras y nos complace saber que nuestro equipo logró brindarle la atención y el apoyo que merece. Nos esforzamos por garantizar que cada cliente se sienta valorado y atendido, por lo que es muy gratificante saber que cumplimos con creces. Si tiene alguna pregunta, contáctenos en support@helixo.co o a través del chat de la aplicación. Estaremos encantados de ayudarle. – Equipo de Soporte de Helixo

5 / 5 Share

March 29, 2025

Nabeel was extremely helpful in directing me regarding what to do to resolve our currency convertor issue, which was due to the setting on my shopify page which had to be reconfigured correctly. Nabeel swiftly figured out the issue, notified me, sent me a recording on how to successfully navigate through my shopify admin section to the section where I needed to write the correct code. Once I did as he instructed me to do, the currency converter started working perfectly. Thank you Nabeel.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your detailed and thoughtful feedback! We're really glad to hear that Nabeel was able to identify the issue swiftly and guide you step-by-step through resolving it. It’s great to know that his clear explanation and the recording helped you successfully make the necessary changes in your Shopify admin. In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 26, 2025

Nabeel provided AAA+ support. Thank you!

Using app

Almost 3 years

Total reviews

6

Average rating

4.3

Developer Reply

Thank you so much for your kind words! We're glad to hear that Nabeel provided AAA+ support — we’ll be sure to pass on your appreciation to him. 😊 In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 25, 2025

Easy to use and great customer service

Store

Mansted

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback!🌟 We’re delighted to hear that you find our app easy to use and that you’re happy with our customer service. Providing a seamless experience and top-notch support is our priority, so it’s great to know we’re meeting your expectations. In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 20, 2025

plugin ottimo e funzionale, ed assistenza sopra le aspettative sono stati gentilissimi ed hanno risolto i miei problemi

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Grazie mille per le tue gentili parole e il tuo feedback positivo! 😊 Siamo entusiasti di sapere che hai trovato il plugin eccellente e funzionale e che la nostra assistenza ha superato le tue aspettative. Il nostro team si impegna a fornire un supporto efficace e amichevole, quindi è meraviglioso sapere che siamo stati in grado di risolvere i tuoi problemi. In caso di ulteriori domande, contattaci all'indirizzo support@helixo.co o tramite la nostra chat in-app. Siamo sempre felici di aiutarti. – Team di supporto Helixo

5 / 5 Share

March 19, 2025

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the excellent 5-star rating!🌟 We truly appreciate your kindness & support.😊 In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 19, 2025

Amrutha was really helpful, i was on panic mode and was able to guide me solve the problem in seconds. Thank you, great app indeed

Using app

36 minutes

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for your kind words! We're glad to hear that Amrutha was able to guide you through the issue so quickly, especially when you were in panic mode. It's great to know that you find the app helpful too! 😊 In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 17, 2025

Best app so far. I received free instant customization. their customer service response time is Flash!!!

Store

Caleto

Using app

43 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your awesome feedback! 🌟 We're thrilled to hear that you loved the instant customization and our lightning-fast support.🚀 Providing top-notch service is our priority, and your satisfaction means the world to us. In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 15, 2025

Good app with great customer support

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're glad to hear that you find our app good and customer support is very great. Your satisfaction is our top priority! 😊 In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 15, 2025

good

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

We truly appreciate your kind words! We're delighted to know that you find our app good and you’re enjoying it. In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 14, 2025

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful 5-star rating! We truly appreciate your support.😊 In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 14, 2025

There support is quick, and they are so much supportive to solve any issues about currency conversion.

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing words and for taking the time to share your feedback! 🌟 We're thrilled to hear that you found our support team quick and helpful in resolving your currency conversion issues. Ensuring a smooth and hassle-free experience for our customers is our top priority, and your satisfaction motivates us to keep improving. In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 13, 2025

Amrutha's support has been great!

Store

GIOVA

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're glad to hear that Amrutha provided amazing service with all your requirements. Your appreciation means a lot to us! 😊 In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 12, 2025

support is quick and they don't give up until your issue is solved quite impressed by the service and a well designed app, easy to set up and the currency box can be adjusted to your taste

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic feedback!🌟We're thrilled to hear that you had a great experience with our support team and are enjoying the app. Making setup easy and ensuring flexibility with features like the currency box is something we focus on, so it’s wonderful to know that it meets your expectations. Your support motivates us to continue providing useful tools. In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 12, 2025

A great Support team that are wuick to resolve any issue you may encounter.

Using app

About 14 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re glad to hear that our support team was able to assist you quickly. Providing fast and effective solutions is our top priority. In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 12, 2025

Great app! The app is very easy to use and the staff are extremely helpful and responsive whenever I need assistance. Highly recommend!

Store

PRINE

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback!🌟We're delighted to hear that you find the app great, easy to use and that our team has been helpful and responsive. Your recommendation means a lot to us! In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 10, 2025

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the amazing 5-star rating! We truly appreciate your support.😊 In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 10, 2025

Very easy to use, customer service assisted me in completing it in time, thank you very much

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

We truly appreciate your kind words!😊We're glad to hear that you found the app easy to use and that our customer service team could assist you in time. We're delighted to know you’re enjoying it. In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

March 8, 2025

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! We appreciate your support. In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team