All reviews

Rating Breakdown

  • 5
    93% (793 ratings)
  • 4
    3% (28 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 91% (757)
Review RSS Feed Review RSS Feed

4 / 5 Share

Jan. 26, 2026

La aplicación debería funcionar más fácilmente ya que sin la ayuda de Smrithi no pude hacer que funcionara la conversión de moneda y perdí ventas por culpa de eso. Gracias a Smrithi ya lo solucioné, muy agradecido con ella.

Store

Lumetra

Using app

About 9 hours

Total reviews

1

Average rating

4.0

Developer Reply

Muchas gracias por sus amables palabras y por tomarse el tiempo para compartir su experiencia. Me alegra mucho saber que Smrithi pudo ayudarle eficazmente y brindarle una guía clara sobre los ajustes necesarios. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

4 / 5 Share

Jan. 19, 2026

Integration was not as straight forward as I thought as the app comflicted with my native theme apps in the header. But thanks to good human customer support (by Aleena) via chat and tech developer help the problem was sorted in a few hours. So far, it's looking good.

Using app

About 6 hours

Total reviews

1

Average rating

4.0

Developer Reply

We understand that integrations can sometimes be challenging, especially when native theme apps are involved in the header. We’re glad our support team and developers were able to quickly identify the conflict and resolve it for you. Your kind words about Aleena and the human support experience mean a lot to us. We’re happy to hear that everything is now working smoothly and that things are looking good so far. If you need any further assistance with UFE, Checkout Extensions, or anything else, please don’t hesitate to reach out. We’re always here to help. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

4 / 5 Share

Jan. 14, 2026

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for sharing your experience! We're glad to hear that you found the setup process quick and easy. We're excited to let you know that our team is working hard to roll out the fixed currency conversion feature, and it should be available within the next two weeks. Your feedback is invaluable as we continue to improve our product. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

4 / 5 Share

Jan. 6, 2026

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback! We're glad to hear that it's working well for you. 😊 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

4 / 5 Share

Oct. 26, 2025

Using app

7 minutes

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 2, 2025

so far not easy for me, but everthing is now green, it should work... now most problems are solved, you stuff ist really very helpful, now i have 1 little problem, i am sure we will settle that this week...

Using app

About 2 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your honest feedback! 😊 We understand that getting started can sometimes be a bit challenging, but we're glad to hear everything is set up now and showing green; that’s a great sign! In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

4 / 5 Share

June 4, 2025

Store

NukeZ

Using app

7 days

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for your rating!🌟 We truly appreciate your kindness & support.😊 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

4 / 5 Share

Feb. 24, 2025

it works

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your feedback! We're glad to hear that it's working well for you. 😊 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

4 / 5 Share

Feb. 23, 2025

Yet to experience to working

Using app

11 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback! We’re pleased to know that everything’s running smoothly, and working fine for you so far. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

4 / 5 Share

Feb. 21, 2025

Store

Ma boutique

Using app

About 18 hours

Developer Reply

Thank you for your feedback! We sincerely appreciate your support. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

4 / 5 Share

Feb. 7, 2025

Very helpful customer service

Using app

About 1 hour

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your feedback! We're happy to hear that you found our customer service very helpful. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

4 / 5 Share

Jan. 24, 2025

I am using BUCKS on my site. I needed some support, and it was very quick. Thank you BUCKS team !

Using app

About 24 hours

Total reviews

5

Average rating

4.6

Developer Reply

Thank you for sharing your feedback! We’re glad to hear that our support team was able to assist you quickly. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

4 / 5 Share

Nov. 26, 2024

it's working good and i am happy using it.

Using app

About 2 months

Total reviews

2

Average rating

4.0

Developer Reply

Thank you so much for your feedback! We’re thrilled to hear that it’s working well for you and that you’re happy with it. If you ever need any assistance or have suggestions, feel free to reach out. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

4 / 5 Share

Oct. 21, 2024

So far it is working well and the support was excellent!

Using app

About 2 hours

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your fantastic review! We're delighted to hear that everything is working well for you and that you found our support excellent. Your satisfaction is our top priority, and we appreciate your feedback. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

4 / 5 Share

Aug. 20, 2024

very quick to get up and running. I need fixed currency conversion and the team indicated that they are currently building this functionally out to be available within the next 2 weeks

Using app

2 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for sharing your experience! We're glad to hear that you found the setup process quick and easy. We're excited to let you know that our team is working hard to roll out the fixed currency conversion feature, and it should be available within the next two weeks. Your feedback is invaluable as we continue to improve our product. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

4 / 5 Share

Aug. 20, 2024

This app and support is very useful pls try and use this app...

Using app

About 2 hours

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your kind words! We’re delighted to hear that you find our app and support useful. Your recommendation means a lot to us. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

4 / 5 Share

July 16, 2024

I figured it out after hours of frustration due to no support during support hours. It's doing what it was designed to do.

Using app

About 2 hours

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your feedback and for sharing your experience with our app. We sincerely apologize for any inconvenience caused during your recent frustration. Please note that our support team operates from 9 AM to 11 PM IST, and we regret any delay in response outside of these hours. Upon returning online, we promptly contacted you to address any outstanding issues. However, we are glad to hear that you have resolved the issue, and we appreciate your understanding. If there's anything else we can assist you with or if you have further feedback, please don't hesitate to reach out to us. Thank you once again for choosing our app. We value your feedback and are committed to providing you with excellent service. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. -Tinu, Customer Support Lead at Helixo.

4 / 5 Share

July 6, 2024

Really helpful and fast support team!

Store

KMTours

Using app

9 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your review! We're delighted to hear that you found our support team helpful and efficient. Your positive feedback motivates us to continue providing excellent service. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

4 / 5 Share

June 14, 2024

The young lady in the chat was very helpful. She instantly took care of my concerns and did it in a very professional manner. She is one of the best customer service personnel that I have had the pleasure to work with.

Using app

28 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your wonderful feedback! We're thrilled to hear that our customer service representative was able to assist you promptly and professionally. Your kind words mean a lot to us, and we're glad to have provided you with a positive experience. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

4 / 5 Share

May 13, 2024

Store

Ahwak

Using app

4 months

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for the feedback! We're glad to hear you've had a positive experience with the app. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team