All reviews

Rating Breakdown

  • 5
    95% (1,498 ratings)
  • 4
    3% (54 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (17 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Nov. 12, 2024

I wanted to express my sincere appreciation for the support i received from the support team (Nadeem) during the setup of the app. Provided with the proper guidence and addressed every issue.

Store

TOSS

Using app

About 22 hours

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Nadeem was able to provide you with the guidance and support you needed during the setup process. Knowing we could help make things easier for you truly means a lot. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

4 / 5 Share

Oct. 21, 2024

So far it is working well and the support was excellent!

Using app

About 2 hours

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your fantastic review! We're delighted to hear that everything is working well for you and that you found our support excellent. Your satisfaction is our top priority, and we appreciate your feedback. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

4 / 5 Share

Oct. 8, 2024

I had a few hiccups while setting up the Bucks app to my store, but Athira was incredibly patient and helpful throughout the process. Her support gave me hope that this partnership will be a great one!

Using app

28 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for sharing your experience! We're sorry to hear about the initial hiccups, but we’re thrilled that Athira was able to assist you so effectively. We’re confident that this is the start of a great partnership. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

4 / 5 Share

Aug. 31, 2024

Hola quiero saber por que no cambia la divisa o cuanto tarda

Store

Mi tienda

Using app

1 day

Developer Reply

Gracias por tu comentario y por dejarnos saber tu inquietud. El cambio de moneda normalmente se realiza de forma automática, pero en algunos casos puede tardar unos segundos en actualizarse. Le sugerimos que revise la configuración de BUCKS o actualice la página. Si el problema persiste, comuníquese con nosotros o, en caso de tener más consultas, comuníquese con nosotros a [email protected] o a través de nuestro chat en la aplicación. Siempre estaremos felices de poder ayudarte. - Equipo de soporte de Helixo

4 / 5 Share

Aug. 28, 2024

es facil de usar, y mas aun si hay soporte tecnico ya que quien me guio y verifico mi plataforma, me confirmo que ya estaba vinculado exitosamente con la app.

Store

mapcham

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your kind words! We’re delighted to hear that you found the app easy to use and that our technical support team was able to guide you through the process and confirm everything was successfully linked. Your satisfaction is important to us! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

4 / 5 Share

Aug. 22, 2024

Amazing app, easy to setup and totally free.

Store

Glamora

Using app

About 10 hours

Total reviews

15

Average rating

4.7

Developer Reply

Thank you for your fantastic feedback! We're delighted to hear that you found the app easy to set up and appreciate the fact that it's completely free. We're committed to providing a seamless experience, and it's great to know that we're hitting the mark. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

4 / 5 Share

Aug. 22, 2024

Support and assistance was accuracy and good to use this app.

Using app

3 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you found our support accurate and that the app is serving you well. Your feedback means a lot to us, and we're dedicated to continually improving your experience. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

4 / 5 Share

Aug. 20, 2024

very quick to get up and running. I need fixed currency conversion and the team indicated that they are currently building this functionally out to be available within the next 2 weeks

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for sharing your experience! We're glad to hear that you found the setup process quick and easy. We're excited to let you know that our team is working hard to roll out the fixed currency conversion feature, and it should be available within the next two weeks. Your feedback is invaluable as we continue to improve our product. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

4 / 5 Share

Aug. 20, 2024

This app and support is very useful pls try and use this app...

Using app

About 2 hours

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your kind words! We’re delighted to hear that you find our app and support useful. Your recommendation means a lot to us. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

4 / 5 Share

Aug. 8, 2024

it's a great app. it is easy to use and very useful. the support team is great and helping

Store

MIXOON

Using app

About 2 months

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for your wonderful review! We're delighted to hear that you find our app easy to use and very useful. It's also great to know that our support team has been helpful. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

4 / 5 Share

July 31, 2024

Setup was straight forward and easier than I expected with step by step instructions on the dashboard as well as on video, and quick response from support via live chat to help me with final check to ensure that all steps were followed correctly in app set up.

Using app

About 21 hours

Total reviews

3

Average rating

4.0

Developer Reply

Thank you for your detailed feedback! We're glad to hear that the setup process was straightforward and easier than expected. It's great to know that our support team was able to assist you promptly via live chat and help you with the final check to ensure everything was set up correctly. If you have any further questions or need assistance, please don't hesitate to reach out. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

4 / 5 Share

July 18, 2024

Using app

About 9 hours

Total reviews

3

Average rating

4.3

Developer Reply

Thank you for the 4-star review! We appreciate your support and are glad you're enjoying our app. If you have any feedback or need further assistance, please don't hesitate to reach out. We're here to help and always looking for ways to improve! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

4 / 5 Share

July 16, 2024

I figured it out after hours of frustration due to no support during support hours. It's doing what it was designed to do.

Using app

About 2 hours

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your feedback and for sharing your experience with our app. We sincerely apologize for any inconvenience caused during your recent frustration. Please note that our support team operates from 9 AM to 11 PM IST, and we regret any delay in response outside of these hours. Upon returning online, we promptly contacted you to address any outstanding issues. However, we are glad to hear that you have resolved the issue, and we appreciate your understanding. If there's anything else we can assist you with or if you have further feedback, please don't hesitate to reach out to us. Thank you once again for choosing our app. We value your feedback and are committed to providing you with excellent service. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. -Tinu, Customer Support Lead at Helixo.

4 / 5 Share

July 7, 2024

Very helpful for a novice website builder trying to get my store accessible, functioning, convenient, easy and well done for my customers. Your app made this a lot easier when I needed to format currency on my checkout and had trouble all night. Thank U!!

Using app

21 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for sharing your experience! We’re so glad to hear that our app has been very helpful for as a novice website builder. Making your store accessible, functional, and convenient for your customers is our goal, and it’s great to know we could assist you. If you need any more help or have any questions, please feel free to reach out. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

4 / 5 Share

July 6, 2024

Really helpful and fast support team!

Store

KMTours

Using app

9 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your review! We're delighted to hear that you found our support team helpful and efficient. Your positive feedback motivates us to continue providing excellent service. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

4 / 5 Share

June 30, 2024

Good

Using app

--

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your 4-star review and your positive feedback! We're glad to hear that you had a good experience. If there’s anything we can do to make it even better, please let us know. We always strive to improve and provide the best service possible. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

4 / 5 Share

June 14, 2024

The young lady in the chat was very helpful. She instantly took care of my concerns and did it in a very professional manner. She is one of the best customer service personnel that I have had the pleasure to work with.

Using app

28 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your wonderful feedback! We're thrilled to hear that our customer service representative was able to assist you promptly and professionally. Your kind words mean a lot to us, and we're glad to have provided you with a positive experience. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

4 / 5 Share

June 12, 2024

Using app

15 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your positive review and for giving us 4 stars! We're glad to hear that you're satisfied with our app. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

4 / 5 Share

June 12, 2024

es una pasada, es muy practica y te ahorra mucho tiempo y aumenta tu mercado y ganancias,

Using app

23 days

Total reviews

2

Average rating

4.5

Developer Reply

¡Muchas gracias por tu increíble reseña! Nos alegra saber que encuentras nuestra app muy práctica y que te ha ahorrado tiempo, además de aumentar tu mercado y ganancias. En caso de más consultas, contáctenos en [email protected] o a través de nuestro chat en la aplicación. Siempre estamos encantados de ayudarle. - Equipo de soporte de Helixo

4 / 5 Share

June 8, 2024

goog

Using app

14 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your four-star review! We appreciate your feedback and are glad to hear that you had a positive experience with our product. We always strive for excellence and would love improve more to meet the experience more great. Your insights are invaluable to us. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team