All reviews

Rating Breakdown

  • 5
    95% (688 ratings)
  • 4
    3% (23 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 91% (656)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 19, 2024

Great team… solve complex problems in the shortest possible time

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're thrilled to hear that our team was able to solve your complex problems quickly and effectively. Our goal is to provide top-notch support and make your experience as seamless as possible. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 18, 2024

Awesome App

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're delighted to hear that you think the app is awesome. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 16, 2024

I have been using this app for a while now, and I find it to be incredibly user-friendly and efficient. The interface is intuitive, and I appreciate the range of features it offers. From my experience, it has proven to be a valuable tool for various tasks. I would highly recommend it to anyone looking for a reliable app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We're delighted to hear that you find the app intuitive, efficient, and equipped with features that suit your needs. It’s fantastic to know it’s proven valuable for various tasks, and we truly appreciate your recommendation. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 15, 2024

Rychlost a schopnost podpory

Using app

About 19 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear you appreciated the speed and capability of our support team. We always strive to provide quick and effective assistance to our customers. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 15, 2024

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the five stars! We're so happy to know that you're satisfied with our service. Your support means everything to us, and we're here whenever you need assistance! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 14, 2024

Highly Appreciated the way Athira helps me to fixing issues with my theme. Thank you guys.

Using app

42 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're so glad to hear that Athira was able to assist you in resolving the issues with your theme. Your appreciation means a lot to us, and we’re always here whenever you need further support. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 14, 2024

Athira was very quick in helping sort an issue out I had, thank you :-)

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your lovely feedback! 😊 We're so glad to hear that Athira was able to assist you quickly and resolve the issue. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 11, 2024

very helpful

Using app

39 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind feedback! We're happy to hear that you found our support very helpful. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 10, 2024

I've been using BUCKS Currency Converter PRO++ for my recent website, and it's been an absolute lifesaver. The app is incredibly user-friendly, and what really sets this app apart is the exceptional customer support. The team behind BUCKS is incredibly supportive and patient. They've always been quick to respond to my questions and have gone above and beyond to ensure all my issues solved. I highly recommend BUCKS Currency Converter PRO++.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! We're happy to hear that BUCKS Currency Converter PRO++ has been a valuable asset for your website and that our team could provide the support you needed. It’s our goal to make your experience as seamless as possible, and your recommendation means a lot to us In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 9, 2024

Excellent support, the app works seamlessly

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! We're so glad to hear the app is working smoothly for you and that you found our support helpful. If you ever need assistance again, don't hesitate to reach out! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Nov. 7, 2024

The BUCKS App is lightweight and works perfectly. The support is extremely kind and responsive and they very quickly prepared the customization I requested from them. Let's not forget that the app is completely free :) BUCKS is a must have! Highly recommend! I should also thanks to the support team of BUCKS, especialy to Chaithra and all of them as well :)

Using app

About 1 month

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're thrilled to hear that you find the BUCKS App lightweight and effective. It's great to know that our support team was able to assist you promptly with your customization requests. Your recommendation means a lot to us! If you have any more questions or need assistance in the future, feel free to reach out. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 8, 2024

Great app

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you're enjoying the app. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Feb. 10, 2025

Fast and free, excellent customer support

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We're delighted to hear that you find the app reliable and fast, and that our customer support has met your expectations. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 8, 2024

great app and incredibly helpful support team

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! We're pleased to hear you’re enjoying the app and finding our support team incredibly helpful. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 8, 2024

I highly recommend this support team esp Telaco to anyone needing assistance. They truly set a high standard for online customer support!

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the kind recommendation! We're thrilled to hear Telaco and the support team made such a positive impact. Setting a high standard for customer support is something we take pride in, and it's wonderful to know you felt that. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 8, 2024

Simple and easy to use, hope the manual exchange rate control function can be released soon!

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great feedback! We're happy to hear you find the app simple and easy to use. And thank you for sharing your suggestion—our team is actively working on adding the manual exchange rate control function, and we hope to have it available soon! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 8, 2024

Chaithra was really helpful and polite. This app also works well. Thank you

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re glad to hear that Chaithra was able to assist you effectively and with the level of care you deserve. It's wonderful to know the app is meeting your expectations. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

1 / 5 Share

Oct. 7, 2024

Proceed with caution! Installed the app, it didn't work properly for any recommended products on Dawn Theme. It wouldn't convert the prices. Reached out to support they did edits on the theme files and Cart stopped working. Their support poster child of "minimum effort and hope for the best". If you care about your store, don't risk it with an amateur, zero quality control support team.

Using app

4 days

Total reviews

3

Average rating

3.3

Developer Reply

Summary: The issue occurred due to a problem with the app integration on your theme. I’m truly sorry to hear about the negative experience you’ve had with our app and support team. I sincerely apologize for any frustration caused by the issues with the theme and cart functionality. At Helixo, we strive for quality service and take your feedback seriously. I would love the opportunity to make this right. If you could kindly grant us access to your theme again, we’d be more than happy to further investigate and resolve the issue promptly. My support team and I have tried reaching out to you several times but, unfortunately, haven’t received any response yet. Please give us a chance to assist you. Thank you for your understanding and patience. Please let me know how you’d like to proceed. Kind regards, Tinu Customer Support Lead at Helixo

5 / 5 Share

Oct. 7, 2024

Great app with efficient customer service, offered even on a free plan which is unbelievably generous.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to hear you're enjoying the app and our customer service. Providing reliable support, even on the free plan, is something we're passionate about, and it’s wonderful to know it made a difference for you. Thanks for sharing your experience! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 7, 2024

Using app

About 11 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful 5-star review! We’re thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and your support motivates us to keep improving. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team