BUCKS Currency Converter PRO++
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Very helpful customer service
Thank you for your feedback! We're happy to hear that you found our customer service very helpful. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team
I am using BUCKS on my site. I needed some support, and it was very quick. Thank you BUCKS team !
Thank you for sharing your feedback! We’re glad to hear that our support team was able to assist you quickly. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team
very quick to get up and running. I need fixed currency conversion and the team indicated that they are currently building this functionally out to be available within the next 2 weeks
Thank you for sharing your experience! We're glad to hear that you found the setup process quick and easy. We're excited to let you know that our team is working hard to roll out the fixed currency conversion feature, and it should be available within the next two weeks. Your feedback is invaluable as we continue to improve our product. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
This app and support is very useful pls try and use this app...
Thank you so much for your kind words! We’re delighted to hear that you find our app and support useful. Your recommendation means a lot to us. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Setup was straight forward and easier than I expected with step by step instructions on the dashboard as well as on video, and quick response from support via live chat to help me with final check to ensure that all steps were followed correctly in app set up.
Thank you for your detailed feedback! We're glad to hear that the setup process was straightforward and easier than expected. It's great to know that our support team was able to assist you promptly via live chat and help you with the final check to ensure everything was set up correctly. If you have any further questions or need assistance, please don't hesitate to reach out. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
I figured it out after hours of frustration due to no support during support hours. It's doing what it was designed to do.
Thank you for your feedback and for sharing your experience with our app. We sincerely apologize for any inconvenience caused during your recent frustration. Please note that our support team operates from 9 AM to 11 PM IST, and we regret any delay in response outside of these hours. Upon returning online, we promptly contacted you to address any outstanding issues. However, we are glad to hear that you have resolved the issue, and we appreciate your understanding. If there's anything else we can assist you with or if you have further feedback, please don't hesitate to reach out to us. Thank you once again for choosing our app. We value your feedback and are committed to providing you with excellent service. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. -Tinu, Customer Support Lead at Helixo.
Very helpful for a novice website builder trying to get my store accessible, functioning, convenient, easy and well done for my customers. Your app made this a lot easier when I needed to format currency on my checkout and had trouble all night. Thank U!!
Thank you for sharing your experience! We’re so glad to hear that our app has been very helpful for as a novice website builder. Making your store accessible, functional, and convenient for your customers is our goal, and it’s great to know we could assist you. If you need any more help or have any questions, please feel free to reach out. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Really helpful and fast support team!
Thank you for your review! We're delighted to hear that you found our support team helpful and efficient. Your positive feedback motivates us to continue providing excellent service. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
The young lady in the chat was very helpful. She instantly took care of my concerns and did it in a very professional manner. She is one of the best customer service personnel that I have had the pleasure to work with.
Thank you so much for your wonderful feedback! We're thrilled to hear that our customer service representative was able to assist you promptly and professionally. Your kind words mean a lot to us, and we're glad to have provided you with a positive experience. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
es una pasada, es muy practica y te ahorra mucho tiempo y aumenta tu mercado y ganancias,
¡Muchas gracias por tu increíble reseña! Nos alegra saber que encuentras nuestra app muy práctica y que te ha ahorrado tiempo, además de aumentar tu mercado y ganancias. En caso de más consultas, contáctenos en [email protected] o a través de nuestro chat en la aplicación. Siempre estamos encantados de ayudarle. - Equipo de soporte de Helixo
Thank you for the feedback! We're glad to hear you've had a positive experience with the app. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Good app and great support service to help when there are issues
Thank you for the positive feedback! We're delighted to hear that you're enjoying our app and finding our support service helpful. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Thank you for your feedback and for rating us with 4 stars! We're pleased to hear that you had a positive experience with our app. If there's anything we can do to improve and earn that extra star, please let us know. We value your input and are here to assist you further if needed. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Great Application , It is quite user friendly I think one of the best from the one's that are available Athira from the team was very pro active and helped me set it up how i wanted it to be
We're absolutely glad to receive your glowing review! Hearing that you find our application user-friendly and among the best available truly made our day. We're particularly grateful for your acknowledgment of Athira's proactive support in tailoring the application to your needs. Athira is indeed a valuable member of our team, and we're delighted that her efforts have left such a positive impression on you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Customer service is superb, fast and swift. Waiting for my developers to connect the app.
Thank you so much for taking the time to share your experience and giving us a 4-star review! We're thrilled to hear that you found our customer service superb, fast, and swift. Your satisfaction is our top priority, and we're grateful for your positive feedback. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
I had an issue earlier, Their team helped me resolve it fast, keep up the good work Thanks
We greatly appreciate your kind review! We're thrilled that our team was able to assist you promptly and resolve the issue. Your support and positive feedback mean a lot to us. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
So far so good, but it is not clear to me how to change the placement of the selector (i would like it to be top left rather than the default bottom left)
I was struggling with application bugs and no customer support for 3 days. Finally someone attended me and made it work. Many thanks. Now all is good, would've appreciated faster customer service but most converting applications are like this.
Thank you so much for your kind words. We are really sorry to keep you waiting for three days. Some issues may occur more time to check than usual. That is why it happened. I am glad to see that everything is settled now. We could assure you that we will improve our service. Feel free to let us know what improvements we can make from our side anytime. Seeing your satisfaction gives us the utmost happiness. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. -Helixo Support Team
Por ahora todo bien, estoy en periodo de prueba. aun sin retroalimentación de los clientes. Espero que funcione
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