All reviews

Rating Breakdown

  • 5
    93% (792 ratings)
  • 4
    3% (28 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 91% (756)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 9, 2026

This was the best experience i ever had with tech supports and it is all thanks to Shaun he is the most helpful, respectful and kind person i have ever came across in this field and he is fast responding and fining solutions to every problem i had. he made my experience with bucks 100% more pleasant and took it from just a conversion app to a 100% custom to my needs

Using app

5 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your kind words! We are really glad Shaun could help you get everything set up smoothly. we truly appreciate your feedback. If you ever need support again or have questions down the line, feel free to reach out. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Feb. 7, 2026

BUCKS were very helpful in fixing my Shopify issue. The team was responsive and easy to work with. Special thanks to Amrutha for her patience and support — she followed up closely and made sure everything was sorted. Really appreciated the help.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2026

Aleena is awesome!

Using app

25 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We’re thrilled to hear that Aleena made such a great impression. She truly puts her heart into helping our merchants, and your kind words mean a lot to her and the entire team. If there's anything you'd like to refine further, you can reach us at [email protected] or via our in-app chat. – Helixo Support Team

5 / 5 Share

Feb. 6, 2026

amrutha help setting up my buck app successfully and easy thank you

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! I’m really glad to hear that setting up the BUCKS app was smooth and easy for you 💛 It was a pleasure assisting you. If there's anything you'd like to refine further, you can reach us at [email protected] or via our in-app chat. - Helixo Support Team

5 / 5 Share

Feb. 5, 2026

HIGHLY RECOMMENDED! I subscribed for a month and then stopped. Then reinstalled it for a different plan. Their support provides IMMEDIATE responses, like 100% live chat, unlike other converters that take a month or two to reply. The developers are on the right path on this one. Thanks again Shaun!

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you so much for taking the time to share such a wonderful review. We truly appreciate your kind words and continued trust in our app. It’s great to hear that you had a smooth experience reinstalling and that our live chat support stood out for you providing quick, real-time assistance is something we genuinely prioritize. If there's anything you'd like to refine further, you can reach us at [email protected] or via our in-app chat. - Helixo Support Team

5 / 5 Share

Feb. 3, 2026

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for for taking the time to share your experience! We’re really happy to hear that our team was able to help you and provide great support. Your appreciation truly motivates our team to keep delivering the best possible service. If there's anything you'd like to refine further, you can reach us at [email protected] or via our in-app chat. - Helixo Support Team

5 / 5 Share

Feb. 3, 2026

Great customer service. Thank You Vyshakh was really helpful

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and for taking the time to share your experience! We’re really happy to hear that Vyshakh was able to help you and provide great support. Your appreciation truly motivates our team to keep delivering the best possible service. If there's anything you'd like to refine further, you can reach us at [email protected] or via our in-app chat. - Helixo Support Team

5 / 5 Share

Feb. 3, 2026

The app was easy to install and when I came across an issue Aleena was very quick and professional in getting it sorted.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Receiving excellent support from the start is the experience we aim for. High standards for service are a core part of how we work every day. If there's anything you'd like to refine further, you can reach us at [email protected] or via our in-app chat. - Helixo Support Team

5 / 5 Share

Feb. 2, 2026

@Amrutha many thanks for your quick and kind support , you helped alot with solving all the issues , amazing app and support

Store

Famekey

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We’re thrilled to hear you’re enjoying BUCKS and that our customer care team could support you the way you needed. A special thanks for mentioning Amrutha, she’ll be delighted to know her efforts made a difference. Your experience means a lot to us, and we’ll continue doing our best to help you succeed. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Feb. 2, 2026

I had an excellent experience with Aleena at BUCKS. She was extremely patient, knowledgeable, and supportive, and spent nearly two hours assisting me without any rush. She explained everything clearly and made the entire process smooth and stress-free. Truly appreciate her dedication and professionalism. BUCKS is lucky to have someone like Aleena. Highly recommended!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! 🌟 We’re thrilled to hear you’re enjoying BUCKS and that our customer care team could support you the way you needed. A special thanks for mentioning Aleena, she’ll be delighted to know her efforts made a difference. Your experience means a lot to us, and we’ll continue doing our best to help you succeed. 💙 In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Jan. 31, 2026

I had an issue where my bundle prices weren't converting correctly. I reached out to the team, and they fixed it immediately! The app works perfectly now with my bundle setup. Highly recommend this app for anyone selling internationally

Store

Silqura

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your feedback. 🥰 We’re glad to know the support was prompt and useful. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Jan. 30, 2026

Excellent service and support provided.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Receiving excellent support from the start is the experience we aim for. High standards for service are a core part of how we work every day. If there's anything you'd like to refine further, you can reach us at [email protected] or via our in-app chat. - Helixo Support Team

5 / 5 Share

Jan. 30, 2026

the app works great, and the customer support is fantastic. Archana was very nice and very helpful

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Archana being there to help you get set up quickly is the standard we set for our support team. Having a tool that works exactly as expected is how we ensure you can focus on your business without any friction. If there's anything you'd like to refine further, you can reach us at [email protected] or via our in-app chat. - Helixo Support Team

5 / 5 Share

Jan. 30, 2026

The app is great and the support team is outstanding noting that I'm on the free plan. I have been supported on multiple occasions by different team members all of whom have been very helpful. My most recent customization requirement was for the formatting of app interface on my storefront. This was handled by Archana, who went above and beyond to achieve the most streamlined look for my store. Much appreciated and keep up the good work guys.

Store

ĀRA

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback 🌸 We’re delighted to hear that you’re enjoying the app and that our support team has been able to assist you on multiple occasions. We’re especially glad that Archana could help with your recent customization request and ensure your storefront looks streamlined. Your appreciation means a lot to us, and it motivates our team to continue going above and beyond for our users. We’re committed to providing the best experience whether on the free or premium plan, and we’re always here to support you whenever needed. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Jan. 30, 2026

molto gentile, e veloce a risulvere problem, cliente contenttissima

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Grazie mille per aver dedicato del tempo a condividere il tuo feedback. 🥰🌟 Siamo davvero lieti di sapere che la tua esperienza è stata positiva e che il nostro team è riuscito a risolvere il problema rapidamente. Fornire un supporto cortese, rapido ed efficace è qualcosa che apprezziamo davvero, quindi le tue parole sono molto importanti per noi. Se hai bisogno di ulteriore assistenza o hai suggerimenti da condividere, non esitare a contattarci. Siamo sempre felici di aiutarti. Per ulteriori domande, contattaci all'indirizzo [email protected] o tramite la nostra chat in-app. Saremo sempre lieti di aiutarti. – Team di supporto Helixo

5 / 5 Share

Jan. 29, 2026

Buena aplicacion, Archana de gran ayuda.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

¡Muchísimas gracias por tu maravillosa reseña! 🌟 Nos alegra mucho saber que disfrutas de la app. Archana estará encantada de saber que su apoyo tuvo un impacto positivo. ¡Agradecemos mucho tu apoyo! Si tiene alguna pregunta, contáctenos en [email protected] o a través del chat de la aplicación. Estaremos encantados de ayudarle. – Equipo de Soporte de Helixo

5 / 5 Share

Jan. 29, 2026

very prompt and usefull support from my dear, Smrithi! much appreciated and recommended

Store

DOZREY

Using app

21 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to share your feedback. 🥰 We’re glad to know the support was prompt and useful, and we’ll be sure to pass along your appreciation to Smrithi. Your recommendation means a lot to us. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Jan. 29, 2026

Excellent support! Smrithi helped me set up the currency converter quickly and explained everything clearly. The app works perfectly for my store. Highly recommend!

Store

Manoard

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful feedback! 🙏🌟 We’re delighted to hear that Smrithi was able to help you set up the currency converter smoothly and explain everything clearly. It’s great to know the app is working perfectly for your store. We truly appreciate your recommendation! In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team

5 / 5 Share

Jan. 29, 2026

Archana was super helpful and amazing !! Customer service is top tier

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Bucks by Helio are incredible! Their customer support is proactive and super responsive. Within seconds of installing the app, customer agent Smrithi DM'd me asking if she could support me. I accepted, and the integration was fully live on my store and activated for me in less than 60 seconds. Later, I wanted to upgrade to premium and customer agent Aleena supported me. She guided me in upgrading and activating all currencies; she tested it for me too, and everything was live and perfect in less than 2 minutes. Both agents were so sweet too, and I really enjoyed the interactions. Of all the apps I have used on Shopify over the years, Bucks by Helixo surpasses them all in userability and customer support; I am so impressed. Thank you Smrithi and Aleena for making my job so easy and enjoyable.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share such a detailed and thoughtful review. 🥰🌟 We’re truly delighted to hear about your experience with BUCKS by Helixo. It’s wonderful to know that our team was able to support you promptly from the initial setup to the premium upgrade and multi-currency activation and ensure everything was up and running smoothly in no time. Smrithi and Aleena will be thrilled to hear your kind words; feedback like this genuinely motivates our entire team. Providing proactive, reliable, and friendly support is something we take great pride in, and we’re glad it made your workflow easier and more enjoyable. If you ever need any assistance in the future or have suggestions for us, we’re always here to help. Thank you once again for choosing BUCKS by Helixo and for your trust in our team. In case of further queries, please contact us at [email protected] or via our in-app chat. We are always happy to help you. – Helixo Support Team