All reviews

Rating Breakdown

  • 5
    95% (688 ratings)
  • 4
    3% (23 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 91% (656)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 26, 2024

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the five-star rating! We’re happy to hear you’re enjoying our app and the support from our team. Your positive feedback truly motivates us to keep delivering the best experience possible. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

July 25, 2024

Using app

About 17 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! We're thrilled to hear that you had a great experience with our product. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

July 25, 2024

It is a great app

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're thrilled to hear that you think our app is great. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

July 25, 2024

It is an excellent and convenient application. I needed support and I received a quick and clear answer. Thank you very much for the kind service I recommend this app

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're delighted to hear that you find our application excellent and convenient. It's great to know that you received quick and clear support when you needed it. We appreciate your kind words and recommendation. If you need any further assistance, please don't hesitate to reach out. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

July 25, 2024

Great app, so far bug free and customer support is great. Customer rep was very responsive, and solved my request within just a few hours.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're glad to hear that you're enjoying our app. We're also pleased that our customer support team was responsive and able to solve your request quickly. If you have any further questions or need assistance, please don't hesitate to reach out. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

July 23, 2024

Good app. Best customer service with immediate response. Mr Nadeem assisted me to do all set up related with the app with detail.

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that you had a great experience with our app and that Mr. Nadeem was able to assist you with the setup. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

July 23, 2024

Amazing response and resolution

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your fantastic feedback! We're delighted to hear that you found our response and resolution amazing. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

July 22, 2024

i recently add this extension on my website and it is so good and easy to install with great support of support team.

Store

Zuera

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're thrilled to hear that you found the extension easy to install and that our support team was able to assist you effectively. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

July 22, 2024

Very fast and nice help! thank you. They helped me install the app really fast.

Using app

40 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to hear that you had a positive experience with our support team and that the app was installed quickly. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

July 20, 2024

Really great and fast support. We can recommend.

Using app

Over 1 year

Total reviews

21

Average rating

4.3

Developer Reply

Thank you for your excellent review! We’re glad our support team was able to assist you quickly and effectively. Your recommendation means a lot to us. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

July 20, 2024

The app is great! I had some minor issues starting up but the support team was able to help me fix it. Now its working perfectly! Thank you.

Store

AHED

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your great review! It’s fantastic to hear that the app is working perfectly for you now. We’re happy our support team could assist you with the initial setup issues. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

July 20, 2024

Great team with great response time, goes above and beyond to support your request. Lishana was great rep to help me out.

Store

Hazal

Using app

About 15 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We’re so glad to hear that Lishana and the team were able to meet your needs and provide excellent support. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

July 19, 2024

Outstanding Currency Converter App! I've been using BUCKS Currency Converter PRO++ on my Shopify store and it's been a game-changer! The app is incredibly easy to install and configure, seamlessly integrating with my store's Kalles theme. My customers love the real-time currency conversion feature, which makes shopping on my site a much smoother experience. The automatic geolocation detection ensures that the correct currency is displayed for each visitor, which has significantly boosted my international sales. Additionally, the customer support team is fantastic – they’re always prompt and helpful with any queries I have. Highly recommend this app to anyone looking to enhance their store's functionality and provide a better shopping experience for their customers!

Using app

About 1 hour

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your amazing review! We're delighted to hear how BUCKS Currency Converter PRO++ has made such a positive impact on your Shopify store. Knowing that it seamlessly integrates with your Kalles theme and was easy for you to install and configure makes us very happy. It's wonderful to hear that your customers appreciate the real-time currency conversion feature, as it makes their shopping experience much smoother. We're especially excited to hear that the automatic geolocation detection has significantly boosted your international sales – that's exactly what we aim for! Our customer support team is always here for you, and we're glad they've been able to assist you promptly and effectively. Thank you for sharing your experience and for recommending our app. We're here to ensure your store continues to thrive! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

July 19, 2024

Great customer support. Prompt response to the queries. App works pretty well.

Store

11zeros

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! We're happy to hear that you found our customer support great and that we responded promptly to your queries. We're also glad that the app is working well for you. If you need any further assistance, please don't hesitate to reach out. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

July 18, 2024

Fantastic, user-friendly and easy to use.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're glad to hear you find our app fantastic, user-friendly, and easy to use. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

July 17, 2024

The reply was very fast, Lishana is helping me solve the display problem of Cart notification.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that Lishana was able to assist you quickly and effectively with the display problem of the Cart notification. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

4 / 5 Share

July 16, 2024

I figured it out after hours of frustration due to no support during support hours. It's doing what it was designed to do.

Using app

About 2 hours

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your feedback and for sharing your experience with our app. We sincerely apologize for any inconvenience caused during your recent frustration. Please note that our support team operates from 9 AM to 11 PM IST, and we regret any delay in response outside of these hours. Upon returning online, we promptly contacted you to address any outstanding issues. However, we are glad to hear that you have resolved the issue, and we appreciate your understanding. If there's anything else we can assist you with or if you have further feedback, please don't hesitate to reach out to us. Thank you once again for choosing our app. We value your feedback and are committed to providing you with excellent service. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. -Tinu, Customer Support Lead at Helixo.

5 / 5 Share

July 15, 2024

I will definately recommend this app to others , as it is a huge benefit for any customer who logs into the store internationally. Highly satisfied by Telaco an agent , whom i was speaking to Kudos to the TEAM

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your enthusiastic feedback and recommendation! We're thrilled to hear that you find our app beneficial for international customers and that you are highly satisfied with the support provided by Telaco. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Nov. 29, 2024

Very professional and fast support

Store

PRESION

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're glad to hear that you found our support to be very professional and fast. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

July 15, 2024

The customer service patiently helped me solve the problem and gave me better suggestions. The app is simple, easy to use and beautiful. I am very satisfied.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're delighted to hear that our customer service team patiently helped you solve your problem and provided valuable suggestions. We're also glad that you find the app simple, easy to use, and beautiful. Your satisfaction means a lot to us. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team