All reviews

Rating Breakdown

  • 5
    95% (688 ratings)
  • 4
    3% (23 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 91% (656)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 21, 2024

It was an amazing and very fast service! Thanks for all this support to Nadeem.

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

We're really glad to hear that you had an amazing and fast experience with our support team, especially Nadeem! Thank you for recognizing his efforts. Providing prompt and effective assistance is a top priority for us. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 21, 2024

Nadeem was great and super helpful and and explained things properly and in a timely matter

Using app

23 days

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad to hear that Nadeem was able to provide you with great assistance! Thank you for recognizing his helpfulness and clear explanations. Your feedback means a lot to us, and we'll be sure to share your kind words with Nadeem. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 19, 2024

Great customer service from the team. Got the help that I needed quickly

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your positive feedback about our customer service team! It's great to hear that we were able to assist you promptly. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 18, 2024

Wanted a different position for the currency button. The support was very fast and helpful.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that our support team was able to assist you promptly and effectively. Your satisfaction is our top priority. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 16, 2024

Working just fine,

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your glowing review. We're delighted to hear that everything is working smoothly for you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 14, 2024

A very good application, with beautiful UI design and perfect functions. I especially want to thank the support of customer service staff Akhil, who helped me solve the problems during use. He is very patient and efficient! This app deserves a 5-star rating, so don’t hesitate to use it! I wish Bucks Currency Converter Pro gets better and better!

Using app

About 2 hours

Total reviews

2

Average rating

3.0

Developer Reply

We appreciate your positive feedback! It's great to hear that you're enjoying Bucks Currency Converter Pro and that Akhil provided helpful support. We're proud of our app's UI design and functionalities, and it's wonderful to know that they've met your expectations. Your kind words and encouragement mean a lot to us, and we're dedicated to continually improving Bucks Currency Converter Pro to ensure it exceeds your expectations. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 14, 2024

The software works great, not only is it free but the service is great. Recommended to use!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Your feedback is truly appreciated! We're glad to hear that you're satisfied with our software and the quality of service provided. Thank you for recommending us! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 14, 2024

Best customer service I have ever had. Seriously the best currency converter you can get. I promise!

Using app

About 4 hours

Total reviews

15

Average rating

5.0

Developer Reply

We're truly grateful for your glowing review! It's wonderful to hear that you've had such a positive experience with our customer service and currency converter. Your satisfaction is our ultimate goal, and we're delighted to have met your expectations. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 13, 2024

Store

PuzlArt

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

We're absolutely thrilled to receive your glowing 5-star review! Your satisfaction is our utmost priority, and we're delighted to know that we've met your expectations. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 12, 2024

Thanks! This really is a great piece of software you guys have! Just didn't know how to set the required settings initially, now all working! Amazing! Thanks!Nadeem from Helixo Support was super helpful and solved our issue straight away!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're glad to hear that you're enjoying our app and that Nadeem was able to assist you promptly and effectively. We're glad everything is now working smoothly for you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 11, 2024

Prompt service. Works well and is fast. Its better value compared to the other non-free apps available

Using app

About 1 hour

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your review! We're pleased to hear that you found our service prompt and efficient. It's great to know that our app works well and delivers fast results for you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 9, 2024

Great customer service, Athira was super helpful and responsive!

Store

My Store

Using app

About 2 hours

Developer Reply

Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with our customer service, especially with Athira. We pride ourselves on being helpful and responsive to our customer's needs. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 8, 2024

I would recommended all the shopify user to use this app, it really helpful and useful.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Your recommendation means a lot to us! We're delighted that you've found our app to be helpful and useful. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 6, 2024

Absolutely excellent customer service.

Using app

1 day

Total reviews

5

Average rating

5.0

Developer Reply

We're absolutely thrilled to hear that our customer service has left a positive impression on you! Providing exceptional service is what we're all about, and knowing that we've met your expectations means the world to us In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 4, 2024

Bhagya support was absolutely amazing. She helped me with all of my requests and was vert patient. I totally recommend this app.

Using app

About 4 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that Bhagya provided you with amazing support and that you had a positive experience with our app. We're committed to delivering exceptional customer service and ensuring that our users' needs are met. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

May 4, 2024

So far, the App is doing what I expected from it. I had some doubts and when I contacted their helpdesk via chat, I was promptly received by the customer service representative Bhagya, who guided me perfectly. In the end, almost hanging up and ending the communication, I remembered a small problem that was happening with the price of the product quickly changing the currency when clicking on different variants of the product. Bhagya promptly forwarded the problem to someone who could resolve it and they are currently working remotely in my store to resolve it. Good service provided!!!! Also I was helped by Naaden and Tinu with great value. GOOD SUPPORT TEAM !!! Today (May 4th, 2024), Taleco also was very kind helping me with a doubt about the managing the App. I'm liking very much the app, so far helping me a lot since I'm one of those who can't have the Geolocation App and Shopify Payments and gateway installed in my store.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that our app is meeting your expectations and that you've had a positive experience with our customer service team, especially with Bhagya. Bhagya is indeed a valued member of our team, and we're delighted to hear that she was able to provide you with prompt and helpful assistance. We're committed to ensuring that our customers receive the best support possible, and it's fantastic to know that Bhagya's guidance has been instrumental in addressing your concerns effectively. Regarding the small problem you mentioned with the product pricing, rest assured that our team is working diligently to resolve it remotely in your store. Your satisfaction is our top priority, and we appreciate your patience and understanding as we work to ensure a seamless experience for you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 1, 2024

Thank you to the team for your assistance. Your quick and proactive responses to our questions and attempts to solve them have deeply touched us. Thank you for being such a dynamic and thoughtful team~ You are the best!!!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We're delighted to know that our quick and proactive responses have left a positive impression. Being part of your journey is a privilege, and we appreciate your recognition of our efforts. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Feb. 28, 2024

I was impressed by technical support. They go out of their way to solve any issue and adapt the app to your needs. AMAZING!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We're delighted to hear that our support team's efforts have made a positive impact. Your satisfaction is our priority. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Feb. 26, 2024

Amazing app I have it installed on my store and it works amazing

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We're thrilled to hear that you're enjoying our app and that it's working amazingly for your store. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Feb. 22, 2024

Nadeem is the best

Using app

About 1 hour

Total reviews

8

Average rating

4.9

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Nadeem. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team