All reviews

Rating Breakdown

  • 5
    94% (1,007 ratings)
  • 4
    4% (38 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (11 ratings)

Reviews with Text

  • 92% (976)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 8, 2024

Great app

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you're enjoying the app. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 8, 2024

debo admitir que me costo configurar la App, pero el servicio de soporte técnico es excelente me dieron la solución en menos de 5 minutos

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Gracias por tu comentario y por confiar en nosotros. Lamentamos que haya tenido problemas para configurar la aplicación, pero nos alegra saber que nuestro equipo de soporte pudo ayudarlo rápidamente. En caso de más consultas, contáctenos en [email protected] o a través de nuestro chat en la aplicación. Siempre estaremos felices de poder ayudarte. - Equipo de soporte de Helixo

5 / 5 Share

Feb. 10, 2025

Fast and free, excellent customer support

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We're delighted to hear that you find the app reliable and fast, and that our customer support has met your expectations. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 8, 2024

great app and incredibly helpful support team

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! We're pleased to hear you’re enjoying the app and finding our support team incredibly helpful. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 8, 2024

I highly recommend this support team esp Telaco to anyone needing assistance. They truly set a high standard for online customer support!

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the kind recommendation! We're thrilled to hear Telaco and the support team made such a positive impact. Setting a high standard for customer support is something we take pride in, and it's wonderful to know you felt that. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 8, 2024

Simple and easy to use, hope the manual exchange rate control function can be released soon!

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great feedback! We're happy to hear you find the app simple and easy to use. And thank you for sharing your suggestion—our team is actively working on adding the manual exchange rate control function, and we hope to have it available soon! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 8, 2024

Chaithra was really helpful and polite. This app also works well. Thank you

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re glad to hear that Chaithra was able to assist you effectively and with the level of care you deserve. It's wonderful to know the app is meeting your expectations. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

1 / 5 Share

Oct. 7, 2024

Proceed with caution! Installed the app, it didn't work properly for any recommended products on Dawn Theme. It wouldn't convert the prices. Reached out to support they did edits on the theme files and Cart stopped working. Their support poster child of "minimum effort and hope for the best". If you care about your store, don't risk it with an amateur, zero quality control support team.

Using app

4 days

Total reviews

3

Average rating

3.3

Developer Reply

Summary: The issue occurred due to a problem with the app integration on your theme. I’m truly sorry to hear about the negative experience you’ve had with our app and support team. I sincerely apologize for any frustration caused by the issues with the theme and cart functionality. At Helixo, we strive for quality service and take your feedback seriously. I would love the opportunity to make this right. If you could kindly grant us access to your theme again, we’d be more than happy to further investigate and resolve the issue promptly. My support team and I have tried reaching out to you several times but, unfortunately, haven’t received any response yet. Please give us a chance to assist you. Thank you for your understanding and patience. Please let me know how you’d like to proceed. Kind regards, Tinu Customer Support Lead at Helixo

5 / 5 Share

Oct. 7, 2024

Great app with efficient customer service, offered even on a free plan which is unbelievably generous.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to hear you're enjoying the app and our customer service. Providing reliable support, even on the free plan, is something we're passionate about, and it’s wonderful to know it made a difference for you. Thanks for sharing your experience! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 7, 2024

Using app

About 11 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful 5-star review! We’re thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and your support motivates us to keep improving. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 5, 2024

Incrivel!

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

Obrigado pelo feedback incrível! Ficamos muito felizes em saber que você está gostando do nosso serviço. Em caso de dúvidas, entre em contato conosco pelo e-mail [email protected] ou pelo bate-papo no aplicativo. Estamos sempre felizes em ajudá-lo. - Equipe de Suporte Helixo

5 / 5 Share

Oct. 5, 2024

this is a great app! It’s easy to set up, works smoothly, and has made currency conversions hassle-free for my customers, boosting my international sales. The customer service is outstanding—they quickly helped me with a customization issue and followed up to ensure everything was perfect. Highly recommend!

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! We're thrilled to hear that you found the app easy to set up and that it's helping with smooth currency conversions, boosting your international sales. Our team is always here to provide quick and effective support, so it's great to know we could assist with your customization needs. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 5, 2024

I faced a problem in my theme using this app. I tried to look for different solutions on the internet to no avail. I contacted the support team and within just a few minutes I got a response with the solution. This app is great. It allows you to customize it to suit your desired them. Thank you Bhagya for your response.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We’re glad to hear that our support team could quickly assist you with the issue you faced. It's great to know that the app’s customization features are helping you achieve your desired theme. We'll be sure to pass your appreciation to Bhagya as well! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 4, 2024

Atención al cliente excelente y funcionamiento excelente. Muy recomendable y útil

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

¡Muchas gracias por tu reseña! Nos alegra saber que has tenido una excelente experiencia con nuestro servicio de atención al cliente y el funcionamiento de la aplicación. Apreciamos mucho tu recomendación. En caso de más consultas, contáctenos en [email protected] o a través de nuestro chat en la aplicación. Siempre estaremos felices de poder ayudarte. - Equipo de soporte de Helixo

5 / 5 Share

Oct. 4, 2024

Works well and great support team if you do experience issues

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're happy to hear that the app is working well for you and that our support team could assist when needed. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 4, 2024

Chaithra was lovely:)

Store

Madfutx

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re so glad to hear that Chaithra was able to assist you. I’ll be sure to share your appreciation with her. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 4, 2024

I have using this app since 1 year, and the support was extremely great also the features of app is also good.

Using app

10 months

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for being a loyal user of our app for the past year! We're thrilled to hear that you’ve had a great experience with our support and that you find the app’s features helpful. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 3, 2024

It works fine for us. If you have global presence and want to deal in various currencies then go for it.

Using app

34 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're glad to hear that our solution is working well for you. If you ever need to handle multiple currencies across a global presence, we’re confident BUCKS will continue to meet your needs. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Oct. 2, 2024

Very quick response..i good team

Using app

7 days

Total reviews

4

Average rating

4.5

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you found our response quick and our team helpful. Providing fast and efficient support is always our priority, and it's great to know we're meeting your expectations. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Sept. 30, 2024

I'm so happy that this app is free. It integrates well with my craft theme. Upon installation, I had a minor hiccup where the currencies weren't displaying correctly. I reached out to the team, and Chalthra promptly assisted me. I was unsure of how to correct the issue, but she was very patient in guiding me. The issue was resolved in a matter of minutes. Thank you, Chalthra!

Using app

29 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that our app integrates well with your craft theme and that you're happy with its functionality. Apologies for the minor hiccup with the currencies, but we're glad Chalthra was able to assist you promptly and resolve the issue quickly. Your satisfaction means a lot to us, and we're always here to help whenever needed. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team