All reviews

Rating Breakdown

  • 5
    95% (1,507 ratings)
  • 4
    3% (55 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (17 ratings)
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5 / 5 Share

March 12, 2024

Nice customer service

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words about our customer service! We're delighted to hear that you had a positive experience with us. Our team works hard to provide exceptional service, and it's incredibly rewarding to know that we've met your expectations In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 12, 2024

Thanks! This really is a great piece of software you guys have! Just didn't know how to set the required settings initially, now all working! Amazing! Thanks!Nadeem from Helixo Support was super helpful and solved our issue straight away!

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're glad to hear that you're enjoying our app and that Nadeem was able to assist you promptly and effectively. We're glad everything is now working smoothly for you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 11, 2024

Prompt service. Works well and is fast. Its better value compared to the other non-free apps available

Using app

About 1 hour

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your review! We're pleased to hear that you found our service prompt and efficient. It's great to know that our app works well and delivers fast results for you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 9, 2024

Great customer service, Athira was super helpful and responsive!

Store

My Store

Using app

About 2 hours

Developer Reply

Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with our customer service, especially with Athira. We pride ourselves on being helpful and responsive to our customer's needs. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 9, 2024

Quick and very good help!

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your kind words! It's fantastic to hear that you found our support quick and very helpful. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 8, 2024

Esta app me salvó la vida, ya qué tengo muchos clientes de diferentes países donde la moneda cambia. Y la atención es rápida y muy buena.

Using app

22 days

Total reviews

3

Average rating

5.0

Developer Reply

¡Estamos encantados de saber que nuestra aplicación ha cambiado las reglas del juego para usted! Brindar un servicio al cliente rápido y de primer nivel es nuestra máxima prioridad, por lo que estamos encantados de conocer su experiencia positiva con nuestro equipo de soporte. En caso de más consultas, contáctenos en [email protected] o a través de nuestro chat en la aplicación. Siempre estamos encantados de ayudarle. - Equipo de soporte de Helixo

5 / 5 Share

March 8, 2024

I would recommended all the shopify user to use this app, it really helpful and useful.

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Your recommendation means a lot to us! We're delighted that you've found our app to be helpful and useful. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 6, 2024

Nice app and helpful

Using app

4 months

Total reviews

3

Average rating

4.3

Developer Reply

We greatly appreciate your positive feedback on our app! It's fantastic to know that you find it helpful. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 6, 2024

Absolutely excellent customer service.

Using app

22 days

Total reviews

4

Average rating

5.0

Developer Reply

We're absolutely thrilled to hear that our customer service has left a positive impression on you! Providing exceptional service is what we're all about, and knowing that we've met your expectations means the world to us In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 6, 2024

Great support much love

Store

Babome

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the heartwarming feedback! We're here for you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 5, 2024

Achei bem prático, valeu!

Using app

33 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Ficamos muito felizes em saber que você está tendo uma experiência positiva com nosso aplicativo. Obrigado por reservar um tempo para compartilhar seus comentários Em caso de dúvidas, entre em contato conosco pelo e-mail [email protected] ou através do nosso chat no aplicativo. Estamos sempre felizes em ajudar você. - Equipe de Suporte Helixo

5 / 5 Share

March 5, 2024

Great and easy to use app

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear you're having a positive experience with our app. Thank you for taking the time to share your feedback. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 4, 2024

Bhagya support was absolutely amazing. She helped me with all of my requests and was vert patient. I totally recommend this app.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that Bhagya provided you with amazing support and that you had a positive experience with our app. We're committed to delivering exceptional customer service and ensuring that our users' needs are met. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 3, 2024

Mqgnificent app, helps customers get a preferred/localused experience

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our app and finding it helpful. Our team is dedicated to providing the best service possible, and feedback like yours motivates us to keep improving. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 2, 2024

Support was really quick and attended quickly and resolve the issue

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

We greatly appreciate your feedback and are delighted to hear that you found our support to be quick and effective in resolving your issue. Providing timely assistance and resolving issues promptly are top priorities for us. We're pleased that we could address your concerns efficiently and to your satisfaction. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

May 24, 2024

Very Satisfied. Quick response, very helpful, less hassle. It is by far the best currency converter app I have been tried so far. Thanks.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Your feedback made our day! Thank you for sharing your positive experience with us. We're thrilled to hear that you are very satisfied with our service. Providing prompt solutions to our customers' problems is what we strive for, and we're delighted to have met your expectations. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 2, 2024

I had some problems with the app. they solved every problem in less than 1 hour. Great service!

Store

LuxLyne

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for reaching out and sharing your experience with us. We're pleased to hear that our team was able to swiftly resolve the problems you encountered with the app. Delivering prompt solutions is a top priority for us, and we're delighted that we could address all your concerns in less than an hour. Your satisfaction is paramount, and we're committed to providing outstanding service to all our customers. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

May 4, 2024

So far, the App is doing what I expected from it. I had some doubts and when I contacted their helpdesk via chat, I was promptly received by the customer service representative Bhagya, who guided me perfectly. In the end, almost hanging up and ending the communication, I remembered a small problem that was happening with the price of the product quickly changing the currency when clicking on different variants of the product. Bhagya promptly forwarded the problem to someone who could resolve it and they are currently working remotely in my store to resolve it. Good service provided!!!! Also I was helped by Naaden and Tinu with great value. GOOD SUPPORT TEAM !!! Today (May 4th, 2024), Taleco also was very kind helping me with a doubt about the managing the App. I'm liking very much the app, so far helping me a lot since I'm one of those who can't have the Geolocation App and Shopify Payments and gateway installed in my store.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that our app is meeting your expectations and that you've had a positive experience with our customer service team, especially with Bhagya. Bhagya is indeed a valued member of our team, and we're delighted to hear that she was able to provide you with prompt and helpful assistance. We're committed to ensuring that our customers receive the best support possible, and it's fantastic to know that Bhagya's guidance has been instrumental in addressing your concerns effectively. Regarding the small problem you mentioned with the product pricing, rest assured that our team is working diligently to resolve it remotely in your store. Your satisfaction is our top priority, and we appreciate your patience and understanding as we work to ensure a seamless experience for you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 1, 2024

Works great and the service is really good. Very happy with the app

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you're happy with our app and that you're enjoying the service In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

March 1, 2024

Thank you to the team for your assistance. Your quick and proactive responses to our questions and attempts to solve them have deeply touched us. Thank you for being such a dynamic and thoughtful team~ You are the best!!!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We're delighted to know that our quick and proactive responses have left a positive impression. Being part of your journey is a privilege, and we appreciate your recognition of our efforts. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team