All reviews

Rating Breakdown

  • 5
    95% (1,508 ratings)
  • 4
    3% (55 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (17 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 2, 2024

I wanted to align the currency processing in USD message on my cart page, Akhil helped me achieve that fairly quickly, thank you!

Store

Wondeed

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Akhil was able to assist you promptly and efficiently Our team takes pride in providing excellent customer service, and we're delighted that we could meet your expectations. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Feb. 1, 2024

Wonderful! Thanks! This really is a great piece of software you guys have! Just didn't know how to set the required settings initially, now all working! Amazing! Thanks! Athira from Helixo Support was super helpful and solved our issue straight away!

Store

MACCIE

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! We're thrilled to hear that you find our software to be a great tool for your needs. We're especially grateful for your kind words about Athira from Helixo Support. Providing excellent and prompt assistance is a priority for us, and we're delighted that Athira was able to help you efficiently and resolve your issue right away. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Feb. 1, 2024

THANKS!!! Not only was he professional, but very patient! He helped me a lot!

Store

iwafo

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your enthusiastic feedback! We're delighted to hear about your positive experience with our support team, particularly regarding their professionalism and patience. Providing excellent service and assistance is something we take great pride in. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 31, 2024

Amazing app and staff.

Store

URBANCI

Using app

27 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words and for taking the time to leave such a positive review! We're thrilled to hear that you find our app amazing, and we appreciate your recognition of our dedicated staff. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 31, 2024

Thanks to Lishana for the amazing customer service.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

We're delighted to hear that you had a positive experience with Lishana's customer service. Thank you for acknowledging her efforts In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 30, 2024

Best customer support team really appreciated

Using app

About 2 months

Total reviews

2

Average rating

3.5

Developer Reply

Your appreciation for our customer support team means a lot to us. Thank you for taking the time to share your positive experience. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 28, 2024

Works exactly like in the description. Also big plus for fast and helpful support.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your experience! It's great to learn that our product met your expectations and performed as described. Your positive comments about our fast and helpful support mean a lot to us. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 28, 2024

I really enjoy the customer service and the quality of this Currency converter app. Highly recommend!

Using app

6 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for the fantastic review! We're thrilled that you're happy with our Currency Converter app. Your recommendation means a lot to us. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. Helixo Support Team

5 / 5 Share

Jan. 26, 2024

instant reply. no need to wait.. and issue is resolve in first time.

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had a positive experience with our app. Your satisfaction is our top priority, and knowing that we were able to meet your expectations brings us a great sense of accomplishment. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. Helixo Support Team

5 / 5 Share

Jan. 25, 2024

Great customer service

Store

MIKEYP

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your positive feedback! It's wonderful to hear that you found that our support was helpful to you. Thank you for acknowledging our efforts. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 24, 2024

Really easy to install, very helpful customer support via live chat.

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! It's fantastic to know that you found the installation process easy, and our live chat support was beneficial. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 24, 2024

Great app and great support solved my issue within minutes :D!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Your feedback made our day! We're glad the app is working well for you, and it's fantastic to hear that our support team could resolve your issue in minutes. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 23, 2024

very fast currency convertor much better then the default one by shopify, and the support is like the cherry on top!

Store

Luxest

Using app

3 months

Total reviews

3

Average rating

4.3

Developer Reply

Thank you so much for your fantastic review! We're thrilled to hear that you find our currency converter to be very fast and superior. Providing excellent support is always a top priority for us, and we're delighted to be the cherry on top of your experience. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 23, 2024

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you immensely for providing us with a 5-star rating! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 23, 2024

works great!!

Store

Vivaro

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback! We are glad to hear that our app is working great for you! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 22, 2024

Bucks offers exceptional service and outstanding assistance. It is incredibly convenient, so if you haven't tried it yet, give it a go immediately.

Store

My Store

Using app

8 months

Developer Reply

We're elated to hear you're enjoying Bucks! Your positive feedback about our service and convenience is the best reward. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 20, 2024

Excellent response to a challenge we had with confirming installation. 5 star service !

Using app

15 days

Total reviews

12

Average rating

4.3

Developer Reply

Thank you for sharing your experience with us! We appreciate your feedback about the challenge you faced with confirming installation, and we're pleased to know that our response was excellent. Achieving a 5-star service rating from you is truly rewarding. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 20, 2024

very helpful customer service very nice app

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you find our customer service helpful and appreciate our app. Your positive feedback means a lot to us. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 19, 2024

I'm absolutely thrilled with BUCKS Currency Converter! As an e-commerce store owner, I've tested numerous currency conversion apps, but BUCKS emerged as the clear winner. It's astonishing that such an exceptional tool is available for free. The developers at Helixo even tailored the style of the app to fit our theme at no extra cost, which saved us a significant amount of money. I also want to extend my gratitude to the customer support, especially Bhagya, for outstanding communication. Highly recommended!

Using app

About 19 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your positive experience with our app! It warms our hearts to know that you find BUCKS exceptional. We're delighted that the personalized styling of the app to fit your theme was beneficial and saved you a significant amount of money. Our goal is to make currency conversion seamless and tailored to your specific requirements, and it's great to hear that we achieved that for you. We understand the importance of responsive and helpful support, and it's fantastic to know that Bhagya made a positive impact on your experience. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 19, 2024

everything works well. i haven't encountered any glitches. and there support team replies very fast

Store

farbye

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your positive feedback! It's great to hear that everything is running smoothly, and our support team is meeting your expectations. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team