All reviews

Rating Breakdown

  • 5
    95% (1,508 ratings)
  • 4
    3% (55 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (17 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 18, 2024

Fantastic app! Loads the currency conversions quick and customer service team is great! I spoke to Bhagya about a small issue that I was having and he was quick to resolve it!

Using app

10 months

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for your fantastic review! We're thrilled to hear that you're enjoying our app and that our customer service team was able to promptly resolve the small issue you encountered. Providing quick and effective solutions is a top priority for us, and we're glad to have been of assistance. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 18, 2024

Very good support

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to hear that you found our support service to be very good. Providing excellent support is a priority for us, and we appreciate your feedback. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 18, 2024

I have been using the app for a while and it works very well ! recently I have changed the theme, default currency .. everything was smooth, so I decided to embedded the app with the theme header, I ask for help from bucks team and they login and made it in no time ! thanks a lot and highly recommended !

Store

TTUTO

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you've been enjoying our app and that the recent changes, including embedding it with the theme header, went smoothly for you. Our team is dedicated to providing efficient and helpful assistance, and we're delighted that you found our support prompt and effective. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 18, 2024

good support! helps resolving problems

Store

Ubodubo

Using app

26 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're delighted to hear that you had a good experience with our support team. Our goal is to provide excellent service and assist you in resolving any issues you may encounter. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 16, 2024

Remember that time I had a custom widget request so specific it sounded like an alien recipe? Glen from the support team didn't bat an eye. She patiently dissected my needs, whipped up a solution faster than a hummingbird on espresso, and made my website sing in multiple currencies. Seriously, Glen is a customer service ninja

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

We wanted to express our gratitude for your recent feedback about Glen from our support team. It's awesome to hear that Glen navigated your specific request with ease, delivering a solution at lightning speed. We're proud to have him on our team, and your kind words reinforce the dedication we have to providing excellent customer service. Thanks for being part of our app. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 16, 2024

I really like this app and especially the dedication of their support team, should you need help from them. Works as advertised and is completely free!

Store

Axamon

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

A huge thanks for your kind words about our app! We're thrilled that it's working just as we promised, and you've found it super helpful. It warms our hearts to hear you appreciate the support team's dedication. They're always here to make things easy for you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. -Helixo Support Team

5 / 5 Share

Jan. 16, 2024

Perfect app for currency converting! Seamless UI & helpful customer support. Recommend!

Using app

36 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Just wanted to say a massive thank you for your awesome review! We're glad to hear you love our app and the support team's dedication. We're here to make your experience top-notch. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. -Helixo Support Team

5 / 5 Share

Jan. 16, 2024

helpful customer support in the end

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We wanted to extend a huge thank you for your positive review! It's awesome to hear that our app has been helpful for you, and your recognition of our customer support warms our hearts. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. -Helixo Support Team

5 / 5 Share

Jan. 15, 2024

Glen helped me move the icon fast

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to share your experience! It's fantastic to know that Glen could assist you promptly in moving the icon. Our team is always here to ensure your experience is smooth and efficient. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. -Helixo Support Team

5 / 5 Share

Jan. 15, 2024

Great functionalities and the service was amazing! The team is open to feedback and works quickly on solutions.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your glowing review! We're thrilled to hear that you find our functionalities great and that you had an amazing experience with our service. Your feedback is invaluable, and we're always open to hearing more. We appreciate your support and look forward to serving you with excellence! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 12, 2024

Suporte excelente e funciona super bem o app

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Muito obrigado pelo seu feedback positivo! Ficamos felizes em saber que você está gostando do nosso aplicativo e que nosso suporte atendeu às suas expectativas. Em caso de dúvidas, entre em contato conosco pelo e-mail [email protected] ou através do nosso chat no aplicativo. Estamos sempre felizes em ajudar você. - Equipe de Suporte Helixo

5 / 5 Share

Jan. 12, 2024

Amazing Service and Support from Akhil

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback! We're thrilled to hear that you had an amazing experience with our customer service representative and our service. Providing excellent support is a top priority for us, and we're delighted that \ our customer service representative was able to meet your expectations. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 12, 2024

Great app, great customer service

Using app

21 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your positive feedback! We are thrilled to hear that you are enjoying our app and that our support has met your expectations. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 12, 2024

试了好几个app都不行,这个终于可以了

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

我完全能理解!尝试不同的应用确实是一段不小的旅程,当它们不起作用时的挫败感确实让人感到沮丧。我很高兴你在这个应用上取得了成功。当你发现一个符合你需求的应用时,真是一种解脱。 如有进一步的疑问,请通过[email protected]或我们的应用内聊天功能与我们联系。我们随时乐意帮助您。 Helixo支持团队

5 / 5 Share

Jan. 11, 2024

very good and helpfull, customer service top notch

Using app

7 months

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for your wonderful feedback! We're thrilled to hear that you found our customer service to be top-notch and that our team was able to assist you effectively. Providing excellent and helpful service is at the core of what we do, and we're delighted to know that we met your expectations. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 11, 2024

excelente el soporte me ayudo, fue rapido y directo

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're delighted to hear that our support was able to assist you promptly and effectively. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 10, 2024

Amazing customer service! The app works very well Thank you guys so much :)

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your incredibly kind words and positive feedback! We're thrilled to hear that you're enjoying our app and that our customer service has met your expectations. Our team works hard to ensure a seamless experience for users like you, and it's truly rewarding to know that our efforts have made a positive impact. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 9, 2024

I am very happy with my experience with BUCKS so far. Very efficient and to the point solution received from the team for my query.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, thank you for sharing your positive experience with BUCKS. We're delighted to hear that our team provided you with an efficient and effective solution for your query. Your feedback is highly appreciated. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 9, 2024

Its a really easy-to-use app, that adds a lot to your webshop when it comes to international business! Also the support and Lishana was really fast and kind! I would totally recommend it! :)

Store

dentav

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello, Thank you for sharing your positive experience with our app! We're glad to hear that you find it easy-to-use and that it adds value to your webshop, especially in the context of international business. We appreciate your kind words about our support, and Lishana in particular. We're pleased to hear that the assistance provided was fast and helpful. Your recommendation means a lot to us! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team

5 / 5 Share

Jan. 9, 2024

I wanted to have a fixed position for the currency converter in my footer for both desktop and mobile versions of my website and Akhil from customer support achieved everything I required superbly and wasted no time getting it done. Amazing service!

Using app

10 months

Total reviews

22

Average rating

4.6

Developer Reply

Hello, Thank you for sharing your experience with our customer support, and especially Akhil. We're thrilled to hear that Akhil was able to meet your requirements superbly and swiftly implement the fixed position for the currency converter in your website's footer for both desktop and mobile versions. We appreciate your kind words about the service provided. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team