BUCKS Currency Converter PRO++
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Prompt service. Works well and is fast. Its better value compared to the other non-free apps available
Thank you for your review! We're pleased to hear that you found our service prompt and efficient. It's great to know that our app works well and delivers fast results for you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Great customer service, Athira was super helpful and responsive!
Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with our customer service, especially with Athira. We pride ourselves on being helpful and responsive to our customer's needs. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
I would recommended all the shopify user to use this app, it really helpful and useful.
Your recommendation means a lot to us! We're delighted that you've found our app to be helpful and useful. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Great Application , It is quite user friendly I think one of the best from the one's that are available Athira from the team was very pro active and helped me set it up how i wanted it to be
We're absolutely glad to receive your glowing review! Hearing that you find our application user-friendly and among the best available truly made our day. We're particularly grateful for your acknowledgment of Athira's proactive support in tailoring the application to your needs. Athira is indeed a valuable member of our team, and we're delighted that her efforts have left such a positive impression on you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Absolutely excellent customer service.
We're absolutely thrilled to hear that our customer service has left a positive impression on you! Providing exceptional service is what we're all about, and knowing that we've met your expectations means the world to us In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Bhagya support was absolutely amazing. She helped me with all of my requests and was vert patient. I totally recommend this app.
Thank you so much for your kind words! We're thrilled to hear that Bhagya provided you with amazing support and that you had a positive experience with our app. We're committed to delivering exceptional customer service and ensuring that our users' needs are met. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
So far, the App is doing what I expected from it. I had some doubts and when I contacted their helpdesk via chat, I was promptly received by the customer service representative Bhagya, who guided me perfectly. In the end, almost hanging up and ending the communication, I remembered a small problem that was happening with the price of the product quickly changing the currency when clicking on different variants of the product. Bhagya promptly forwarded the problem to someone who could resolve it and they are currently working remotely in my store to resolve it. Good service provided!!!! Also I was helped by Naaden and Tinu with great value. GOOD SUPPORT TEAM !!! Today (May 4th, 2024), Taleco also was very kind helping me with a doubt about the managing the App. I'm liking very much the app, so far helping me a lot since I'm one of those who can't have the Geolocation App and Shopify Payments and gateway installed in my store.
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that our app is meeting your expectations and that you've had a positive experience with our customer service team, especially with Bhagya. Bhagya is indeed a valued member of our team, and we're delighted to hear that she was able to provide you with prompt and helpful assistance. We're committed to ensuring that our customers receive the best support possible, and it's fantastic to know that Bhagya's guidance has been instrumental in addressing your concerns effectively. Regarding the small problem you mentioned with the product pricing, rest assured that our team is working diligently to resolve it remotely in your store. Your satisfaction is our top priority, and we appreciate your patience and understanding as we work to ensure a seamless experience for you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
This is the best service I've ever experienced! So enthusiastic and professional—not only did you help me fix the original issues on my website, but you also gave even better suggestions to make the user experience more convenient. I highly recommend this outstanding and professional customer support!
Thank you so much for your wonderful review! We're delighted to know that our quick and proactive responses have left a positive impression. Being part of your journey is a privilege, and we appreciate your recognition of our efforts. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
This is a really amazing app! Everything works so perfectly. I have had some issues with it because I have had some special requirements but I have contacted support and they fixed everything for me in a couple of days. Thank you for creating such a wonderful app!
Thanks a lot for the great feedback! We're thrilled that you find our app amazing, and it's awesome to hear that everything is working smoothly for you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Einfach zu bedienende App. Support ist sehr schnell und bietet gute Lösungswege. Sehr empfehlenswert.
Wir freuen uns über Ihre positive Bewertung! Es ist schön zu wissen, dass Sie unsere App benutzerfreundlich finden, und wir freuen uns, dass unser Support-Team Sie effektiv unterstützen konnte. Bei weiteren Fragen kontaktieren Sie uns bitte unter [email protected] oder über unseren In-App-Chat. Wir helfen Ihnen jederzeit gerne weiter. - Helixo-Support-Team
Amazing app I have it installed on my store and it works amazing
Thank you so much for your feedback! We're thrilled to hear that you're enjoying our app and that it's working amazingly for your store. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
It is converted to the store's default currency at checkout. It would be much better if you fix this.
Summary: The issue arises from a misunderstanding regarding app limitations on the Checkout page. According to Shopify policies, apps are prohibited from making modifications on the checkout page. Hello, Thank you for sharing your feedback with us. We understand your concern about currency conversions at checkout. According to Shopify policies, enabling Shopify markets is necessary to perform currency conversions on the checkout page. These markets handle the conversions as outlined in the following link: Shopify Payments - Selling and Getting Paid in Different Currencies If you have enabled markets, Shopify will take care of the currency conversions on the checkout page. However, if you haven't enabled markets, our app can still switch currencies up to the cart page. Please note that apps are restricted from making modifications on the checkout page, as per Shopify guidelines. We appreciate your understanding of this default behavior of our app. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Lead at Helixo
Nadeem is the best
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Nadeem. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
This app is really great and I love it! So many currencies to choose from and it's all for free!!! I needed help adjusting my currency box to a specific place in my store so I messaged them for assistance and they replied back within less than 10 minutes. Akhil was also a big help and he guided me through the steps which were really easy to follow. They solved my issue within less than a day, I just came from school and it was done which was relieving. Anyways I recommend this store and rate it 10/10
Absolutely thrilled to hear your positive feedback! We're delighted that you appreciate our app, especially the diverse range of currencies available at no cost. It's fantastic to know that our support team, and Akhil in particular, could assist you swiftly and guide you through the process seamlessly. Akhil actually replied in 0 seconds, setting a new record for speed! And resolved the issue within just one hour. Anyway, 1 minute is indeed under 10 minutes, so we'll take it as a win! Haha :sweat_smile: We're dedicated to providing excellent service, and your satisfaction is our top priority. Your recommendation is truly appreciated. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
A huge thank you for the 5-star review! Thank you so much for your support. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
It is a really good app! It is easy to work with and to customize the design and placement of the currency converter widget to fit your store design. Also if you need assistance, the customer service is quick and helpful. Thank you for your assistance.
Thank you for your wonderful review! We're delighted to hear that you find our app easy to use and customize to fit your store design. Providing quick and helpful customer service is our priority, and we're glad we could assist you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Amazing customer support!
We truly appreciate your feedback! It's fantastic to hear that you had such a positive experience with our customer support. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Best Service, I have ever seen. Quick Response and solved the issue in Minutes. Highly Recommended, the app is also very good
Thank you for your wonderful feedback! We're grateful for your positive review and recommendation. It's fantastic to hear that you found our service to be excellent, with quick responses and prompt issue resolution. We strive to provide top-notch support and are thrilled that you had such a positive experience with our app. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Worked out great, had a problem at first but easy fix
Thank you for your feedback! We're pleased to hear that we were able to quickly resolve the issue you encountered. We're here to help ensure a smooth experience for you. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
My store was having problems, it didn't want to do the conversion when changing the variant. I don't know how but they noticed this and they contacted me to try to help me resolve the problem. A matter of 20 minutes, the problem was resolved, via chat by Nadeem. Thank you very much.
Thank you for sharing your experience! We're glad to hear that we were able to promptly address the issue with your store's conversion problem. It's our priority to ensure that our customers have a smooth experience, and we're delighted that Nadeem was able to assist you efficiently through chat. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
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