BUCKS Currency Converter PRO++
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Fantastic customer support. Sreeshankar helped me for all my questions and was even willing to make some codings in the app so that I can have it display the way I wanted. Huge thanks. Highly recommanded.
Thank you so much for this wonderful review. We are so excited to hear from you. We shall strive to improve our services for you. If you have further queries please contact us via the in-app chat or email us at [email protected], we are always happy to help. - Sreeshankar, Customer Support Advocate
A very useful converter it is! and it's totally free!! The customer service is very great too!! thank you guys!!!
We highly appreciate your kind words. Thank you for reaching out to us. Feel free to reach out again in case of queries in the future, we are always happy to help. Contact us at [email protected] or by chat for help and inquiries. - Sreeshankar, Customer Support Advocate
Tinu provided excellent support, liasing with the developers in a friendly and effective way so that I can customise it according to my theme. All of my problems were solved. Thank you very much for creating an app that works right out of the box as intended.
Thank you so much for taking the time to share your thoughts on our effort, we are really excited to see your review. If in need of further assistance please contact us via our in-app chat or email us at [email protected]. We are always happy to help. - Tinu, Customer Support Advocate
great service ... I wanted to move the box from the bottom to the top and had an issue where you couldn't select a different currency Sreeshankar was very helpful and sorted out all the issues in about half an hour :)
Thank you so much for this wonderful review. We are so excited to hear from you. We shall strive to improve our services for you. If you have further queries please contact us via the in-app chat or email us at [email protected], we are always happy to help. - Sreeshankar, Customer Support Advocate
Thank you so much for the service, this is what we need. They have emailed me back instantly and helped me resolve the problem I met. Appricated.
Hello, We highly appreciate your kind words. Thank you for reaching out to us. Feel free to reach out again in case of queries in the future, we are always happy to help. Contact us at [email protected] or by chat for help and inquiries. - Nikitha, Customer support Advocate
Very nice app. It can help you to increase your sales! Auto Switch currency based on Location function is very good!
June 6, 2021 Thank you for your kind words. We really appreciate you taking the time to are your thoughts on our app. Your words are fuel for us to keep moving forward. If in need of help with our app please contact us at [email protected] -Sarah, Customer support Executive
Excelente APP! funciona genial y es customizable al 100% - Auto locación es correcta! Gracias, aparte es gratis.
Thank you for your kind words. We really appreciate you taking the time to are your thoughts on our app. Your words are fuel for us to keep moving forward. If in need of help with our app please contact us at [email protected] -Sarah Customer Support Advocate.
Using the app. Everything seems good except for one major thing. From the day we installed it our site speed crashed from nearly 29 to 19. Repeated support inquiries about this have all led to nothing. Customer support replied but with no real solution, unfortunately. If this is not resolved we will have no choice but to uninstall the app. Quick update: App uninstalled and site speed restored to 29.
Hello, Sorry for any inconvenience caused by our side. We had contacted you via email 3 days ago regarding the same issue. Explaining why in the previous mail we said the issue was not related to our app. I shall post the same here in case you haven't read our mail. My team checked your site. On mobile, while we tested the speed we got 20 -25 speed. Because each and every time you take the speed test you get a different value. There are many factors that affect the speed test. One factor is the network request of all apps does not happen at the same time. If any of them has an error that speed test will be affected. Generally, if you install a new app to your site speed is negatively affected, because a new network request is added. In order to minimize this effect, we have reduced the app size to the maximum. Our app is only 25 kb. But that is not the highlight, our app only sends the request on the first load unlike many other apps, which will send a network request every time you use that app in one session. Our app only loads on the first load after that our app works by retrieving data from users' browsers in that single session. This will not reflect in the speed test because the speed test only reveals the value on the first load. Also when you check the speed test there will be suggestions to improve the page speed. While checking we could find that the app is working normally. This is why we can say that our app will not affect the page speed as much, as we have done everything on our side to minimize the effect on the page speed. Please contact us at [email protected] in case of further queries.
Just installed the auto currency converter, Very easy to install it and in every step, if there are issues, they also kindly show you how to solve the issue. Thank you!
Hello, We highly appreciate your kind words. Thank you for reaching out to us. Feel free to reach out again in case of queries in the future, we are always happy to help. Contact us at [email protected] for help and inquiries.
This is an amazing app and has amazing support, everything is working very smoothly, I am satisfied!!
Thank you so much for your kind words! We're thrilled to hear that you're enjoying our app and that everything is working smoothly for you. Providing excellent support and a seamless experience for our users is always our top priority. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Helixo Support Team
Abysmal customer service. Virtually none. The responses that do arrive are very slow, not helpful, not followed up. So as long as things are working ok, then ok. But, it's not. First it was working with Shopify's multiple currencies and then apparently it was not. At first the prices showed USD and then they did not. At first the switch from the shop currency to chosen currency was fast, as claimed. Now it is very slow. No response from the app once again. It's been such a waste of time.
I was looking for an app like this since long time, easy to set up and work perfectly.....thank you!
Marche très bien ! J'ai essayé avec d'autres applications mais il se passait toujours un disfonctionnement du site.. là tout marche nickel ! Merci aux développeurs
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Easy to set up, and I look forward to how this works out. Impressed with the look and ease. I Will update you soon on my experience.
Customer service is so BADDDDDDDD ! Contacted them and waiting for more than 2 weeks, but the issue hasn't been resolved. First I sent them twice via email, but got no reply. Then I had to login to the app and sent them message via Chat support, there was no body there. So I left a message telling them that please contact me via email . Then I received a notification via email saying that somebody answered me via ... message (WHY MESSAGE, NOT EMAIL ????) , and she said "Let me check, one moment please", and then NOTHING ELSE. No answer, no more message, no email coming . I kept waiting but no body contacted me after that "one moment please" :(((( SUCH A TERRIBLE SUPPORT !!!!
Excellent tool for currency conversions. The support is very fast and helpful, with any issues fixed quickly and effectively.
Used this app to help a client add a currency converter to their store. At first there was an issue with IDR conversion rates but support resolved the issue quickly and were very attentive and lovely to deal with. I especially appreciated the instant loader functionality which allows you to change currency without reloading the page. Also it appears very clean for a free app - no logos or anything. Love it.
Must have app if you are dealing with multi currencies and on top that its free! Very simple setup and works really well.
Awesome perfect app easy to set up. we will be using this for the next coming months!!!!!!!!!!!!!!!!!!
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