All reviews

Rating Breakdown

  • 5
    90% (1,173 ratings)
  • 4
    4% (57 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (19 ratings)
  • 1
    3% (42 ratings)
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5 / 5 Share

April 9, 2024

Works exactly as expected and is very easy to understand and use, the visual layout while editting menues makes fine-tuning your store's navigation a breeze. Adding sub-menues beyond the standard Shopify limit of two levels was essential for our store, and this app saved the day. Everything worked great out-of-the-box and never needed to contact support.

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this excellent review! It’s great to know that we made the app work perfectly for you. We're hoping to bring more benefits to your store in the future. Have an amazing day!

5 / 5 Share

April 1, 2024

Finally! We stepped away from using Shopify because of our catalog and the menu restrictions for the platform. Thanks to Buddha Menu we can proudly join the ranks of other sellers that get the platforms "Bells & Whistles", Thank you!

Store

PCW

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5 star review and for your appreciation! We work hard to create good experiences with our app and feedback like this makes it all worth it.

5 / 5 Share

April 1, 2024

Very useful, user-friendly and practical. The support team is very professional!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this excellent review! We’re so glad we were able to help you. We’re here for you anytime!

5 / 5 Share

March 21, 2024

Incredible support. We had a special request for the menu, and they delivered incredibly quick. The best menu and best devs

Using app

17 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a 5 star review! We greatly appreciate the time you took to share your experience with our technical support team. Have a lovely day!

2 / 5 Share

Feb. 29, 2024

Two stars because it is actually a good menu. It would have been zero. After finding small issues (but large enough to warrant a support ticket, such as: the menu loads over the existing menu so it always loads half a second after the page has loaded, and loads OVER the existing menu. Meaning people see the original menu, and then your buddha menu, and other things) But the customer service is just horrendous. After submitting a ticket they asked for collaborator access (via shopify only, never replying to my email), I granted this, assuming they wanted to inspect before answering me. Then, they disabled the app, again with no email response and left it there for a day. Then I re-enabled it to continue testing on my draft template. This morning I logged in and they enabled the app on my live site - thus changing my live site's navigation to an incomplete, broken link, non-sensical menu system causing my lowest sales this year, several phone calls with "how do I...." and worst of all, revealing un-announced products to the general public and my customer base. Absolutely SHOCKING that this can happen.

Using app

14 days

Total reviews

3

Average rating

4.0

Developer Reply

I'm sorry you feel this way, but we did reply to you twice on Wednesday and I'm afraid you did not receive our emails. In the first one sent on Wednesday at 10:35 I requested you the access and you did not reply us back, just approved it. The 2nd email was sent the same day at 11:07 when I advised the ticket was assigned for investigation to our technical team and you never replied us back. So, the only explanation is that you did not receive our answers at all and you assumed we were messing with your menus when instead we were just trying to check the problem. After my initial 2 emails, my colleague from technical team solved the issue and emailed you back twice. The first email, as per our records, was sent on Thursday at 04:48 and the 2nd one at 04:50 when he confirmed the issue was fixed. Please try to use a valid email address so that we can continue to communicate with you if you still need our assistance.

5 / 5 Share

Feb. 20, 2024

Amazing customer service. Helped me to setup up everything!

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your lovely review! We greatly appreciate the time you took to share your experience with our customer support team. Have an amazing day!

5 / 5 Share

Feb. 19, 2024

The app works great. Its very easy to configure and you can translate the menu to different languages. Also, the support is great! They answer quickly and are very helpful!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a 5 star rating! It's much appreciated! We’re so glad that our app and support team is what you’re expecting and we're looking forward to bring more benefits to your store.

5 / 5 Share

Feb. 14, 2024

It's a simple solution to implement but well made, the support team is very friendly and fast.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a 5 star rating. It's much appreciated! We're looking forward to bring more benefits to your store. Have an amazing day!

5 / 5 Share

Feb. 9, 2024

Super app, viele Funktionen aber einfach zu bedienen.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the lovely review! It's much appreciated! We’re so glad that our app is what you’re expecting and hopefully with the future developments we can exceed your expectations. Have an amazing day!

5 / 5 Share

Feb. 2, 2024

L'application est très simple à utiliser, et la version gratuite propose de nombreuses options. Je les ai contactés en raison d'un problème d'affichage, et ils ont fait preuve d'une réactivité exemplaire tant pour répondre à ma requête que pour résoudre le problème.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour cette excellente critique, cela signifie beaucoup pour nous! Nous espérons que vous continuerez à profiter de notre application. Passez une bonne journee!

5 / 5 Share

Feb. 1, 2024

Buddha Mega Menu has a plethora of free options, and the support team is still helpful even if you have not purchased the paid version. Now I am on the paid version for the advanced features, and I couldn't be happier! Great product, great support!

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the lovely review and for your appreciation! We value all customer feedback and we’re happy to hear you enjoy using our app. We’re here for you anytime!

5 / 5 Share

Feb. 1, 2024

Amazing app, with great support. I had to do a minor change that required some coding, and they did everything for me in just a couple days.

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this amazing review and for being with us for the past 3 years! We value all customer feedback and we’re happy to hear you enjoy using our app. Have a lovely day!

5 / 5 Share

Jan. 30, 2024

Great customer support and tons of features, definitely recommended

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your impressions! We greatly appreciate the time you took to share your experience with our technical support team. Have a lovely day!

5 / 5 Share

Jan. 29, 2024

Super app! Solves so many problems.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this excellent review! We’re so glad we were able to help you. We’re here for you anytime!

5 / 5 Share

Jan. 26, 2024

Having used the Buddha Mega Menu app for a considerable period now, I can confidently say it's a valuable addition to my website. The app has consistently demonstrated reliable performance and impressive functionality. From the outset, the user interface proved to be user-friendly, allowing me to effortlessly navigate through the customization options. Customer support has been consistently prompt and helpful, addressing any queries or customization needs promptly. This level of service has contributed significantly to my overall satisfaction with the app.

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for this amazing review and for being with us for the past 8 months! We value all customer feedback and we’re happy to hear you enjoy using our app. Have a lovely day!

5 / 5 Share

Jan. 19, 2024

Nice app and the support team is responsive, helpful, and quick to address any queries or concerns.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a 5 star review! We greatly appreciate the time you took to share your experience with our technical support team. Have a lovely day!

5 / 5 Share

Jan. 18, 2024

Bonjour, je rencontre un problème sur le format ordinateur. Mon menu n'apparaît pas entièrement. Est ce qu'un réglage et possible ?

Using app

About 18 hours

Total reviews

2

Average rating

5.0

Developer Reply

Bonjour! Veuillez nous envoyer un e-mail à [email protected] et nous serons heureux de vous aider.

5 / 5 Share

Jan. 17, 2024

Great customer service! Highly recommend.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your impressions! We greatly appreciate the time you took to share your experience with our technical support team. Have a lovely day!

5 / 5 Share

Jan. 4, 2024

Im using the free version as im just staring but i truly love this app, is really easy to use and it works great ih has everyting i was looking for my menu. I will totally consider upgrading to the paid version in the future.

Using app

3 days

Total reviews

2

Average rating

4.0

Developer Reply

Thank you so much for taking the time to share your impressions! We work hard to create good experiences with our app and feedback like this makes it all worth it. We’re here for you anytime!

5 / 5 Share

Jan. 3, 2024

I definitely recommend it, I am still using the free plan but it's working fine .

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5 star rating! We value all customer feedback and we’re happy to hear you enjoy using our app. We’re here for you anytime!