All reviews

Rating Breakdown

  • 5
    90% (542 ratings)
  • 4
    4% (27 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (6 ratings)
  • 1
    3% (17 ratings)

Reviews with Text

  • 99% (595)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 15, 2024

Great customer service. A good app when you have thousands of products to show clear navigation to your customers.

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your lovely review! It’s great to know that we made the app work perfectly for you. We're hoping to bring more benefits to your store in the future.

5 / 5 Share

July 29, 2024

Great support from Calin and Anca.

Using app

About 1 year

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this excellent review! We’re so glad that our app and technical support is what you’re expecting and hopefully with the future developments we can exceed your expectations. We’re here for you anytime!

5 / 5 Share

July 23, 2024

Really helpfull and great response time. Helped me custum code my website. Would recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a 5 star rating! It's much appreciated! We’re so glad that our app and technical support is what you’re expecting and hopefully with the future developments we can exceed your expectations.

5 / 5 Share

July 17, 2024

Using app

About 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this amazing review and for being with us for the past 5 years! It's much appreciated! We're hoping to bring more benefits to your store in the years to come.

5 / 5 Share

June 29, 2024

un super service support !!! Merci encore

Using app

5 months

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for taking the time to leave us a 5 star rating. It's much appreciated! We're looking forward to bring more benefits to your store.

5 / 5 Share

June 28, 2024

very good

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a 5 star rating. It's much appreciated! We're looking forward to bring more benefits to your store.

5 / 5 Share

June 26, 2024

We've been using Buddha Mega Menu & Navigation for our site and it is everything we need it to be! I reached out regarding an issue we were having and the support team was quick to respond and we came up with a solution within 24-hours.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this amazing review and for being with us for the past 2 years! Please don’t hesitate to contact us at [email protected] if you ever need further assistance with our app. We’re here for you anytime!

5 / 5 Share

June 9, 2024

These days there are thousands of apps in the store and it can be difficult to separate the good from the junk. Let this review be your sign that this is one of those apps you're hoping to find among the clutter. It just works, it's rock solid and doesn't have outages or weird quirks. The customer service behind this app is insane. I'm used to sending emails to other apps asking clarifying questions or in urgent need of information and waiting a week to hear back, but not with Zero Carbon. We recently completely revamped our site. I had to reach out to them over and over as I found problems (the problems were entirely due to the nature of the new site, megamenu worked completely out of the box on our previous, more typical site). They opened a ticket, looked into the problem, and typically had it fixed within a business day. Ya'll... this was on their free tier. I'm not even a paid customer yet and this is the kind of service they deliver. If I could sort the app store by apps with this kind of customer service my shopify experience would improve dramatically. So if you're looking for a megamenu with all the bells and whistles and you're sick of trying to separate the signal from the noise definitely give this one a chance.

Using app

Over 1 year

Total reviews

7

Average rating

4.0

Developer Reply

Thank you for this amazing review and for being with us for the past year! We work hard to create good experiences with our app and feedback like this makes it all worth it. We're hoping to bring more benefits to your store in the years to come.

5 / 5 Share

May 19, 2024

The easiest way to make up mega menu as you like. Great GUI.

Store

Sankyu

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the lovely review and for your appreciation! We value all customer feedback and we’re happy to hear you enjoy using our app. We’re here for you anytime!

5 / 5 Share

May 14, 2024

I can say one thing, The app is super easy to use, user friendly and works like a charm. I put in a support reguest and withing a few hours got feedback from support and the next day I looked the issue was resolved and my menu changes were made. Well done team, thank you for the help. Don't hesitate to use this app, its amazing.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for this amazing review and for being with us for the past year! We work hard to create good experiences with our app and feedback like this makes it all worth it. We're hoping to bring more benefits to your store in the years to come.

5 / 5 Share

April 28, 2024

Great app and Great service!

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a 5 star rating. It's much appreciated! We're looking forward to bring more benefits to your store. Have an amazing day!

5 / 5 Share

April 25, 2024

Very good app! The effect of Mega Menu is amazing! And customer service is excellent, Help me solve issues patiently. I highly recommend this to everyone.

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5 star rating! We value all customer feedback and we’re happy to hear you enjoy using our app. Have a lovely day!

4 / 5 Share

May 14, 2024

Overall easy to implement. I have one request, the parent menu items appear very small on the website. While you can adjust the drop downs, that is not possible with the parent items.

Using app

25 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback. Indeed, our app takes automatically the design of your original main menu header in order to keep a unitary design with your store. So this cannot be changed from our side. If you want to change the design of your header menu you should do this from your Theme settings for your original main menu header and then the change will apply to our menu as well. Please don’t hesitate to contact us if you ever need further assistance with our app.

5 / 5 Share

April 11, 2024

This Mega Menu is truly fantastic, really well done, practical and beautiful to see: it is simple and intuitive to create a stunning menu with animations of the images. It has many features to choose from and I found two "plus": you can decide to "no link" to anything the menu and submenu titles (both respectively of the first and second layer) and the size of the images you want to show in the menu. Customer Support also was very fast answering my questions and solve an issue I had with the theme I am using. Thank you! I am really happy!

Using app

8 days

Total reviews

23

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a 5 star rating! It's much appreciated! We’re so glad that our app and technical support is what you’re expecting and hopefully with the future developments we can exceed your expectations. Have an amazing day!

5 / 5 Share

April 9, 2024

Works exactly as expected and is very easy to understand and use, the visual layout while editting menues makes fine-tuning your store's navigation a breeze. Adding sub-menues beyond the standard Shopify limit of two levels was essential for our store, and this app saved the day. Everything worked great out-of-the-box and never needed to contact support.

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this excellent review! It’s great to know that we made the app work perfectly for you. We're hoping to bring more benefits to your store in the future. Have an amazing day!

5 / 5 Share

April 1, 2024

Finally! We stepped away from using Shopify because of our catalog and the menu restrictions for the platform. Thanks to Buddha Menu we can proudly join the ranks of other sellers that get the platforms "Bells & Whistles", Thank you!

Store

PCW

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5 star review and for your appreciation! We work hard to create good experiences with our app and feedback like this makes it all worth it.

5 / 5 Share

March 21, 2024

Incredible support. We had a special request for the menu, and they delivered incredibly quick. The best menu and best devs

Using app

17 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a 5 star review! We greatly appreciate the time you took to share your experience with our technical support team. Have a lovely day!

2 / 5 Share

Feb. 29, 2024

Two stars because it is actually a good menu. It would have been zero. After finding small issues (but large enough to warrant a support ticket, such as: the menu loads over the existing menu so it always loads half a second after the page has loaded, and loads OVER the existing menu. Meaning people see the original menu, and then your buddha menu, and other things) But the customer service is just horrendous. After submitting a ticket they asked for collaborator access (via shopify only, never replying to my email), I granted this, assuming they wanted to inspect before answering me. Then, they disabled the app, again with no email response and left it there for a day. Then I re-enabled it to continue testing on my draft template. This morning I logged in and they enabled the app on my live site - thus changing my live site's navigation to an incomplete, broken link, non-sensical menu system causing my lowest sales this year, several phone calls with "how do I...." and worst of all, revealing un-announced products to the general public and my customer base. Absolutely SHOCKING that this can happen.

Using app

3 days

Total reviews

3

Average rating

4.0

Developer Reply

I'm sorry you feel this way, but we did reply to you twice on Wednesday and I'm afraid you did not receive our emails. In the first one sent on Wednesday at 10:35 I requested you the access and you did not reply us back, just approved it. The 2nd email was sent the same day at 11:07 when I advised the ticket was assigned for investigation to our technical team and you never replied us back. So, the only explanation is that you did not receive our answers at all and you assumed we were messing with your menus when instead we were just trying to check the problem. After my initial 2 emails, my colleague from technical team solved the issue and emailed you back twice. The first email, as per our records, was sent on Thursday at 04:48 and the 2nd one at 04:50 when he confirmed the issue was fixed. Please try to use a valid email address so that we can continue to communicate with you if you still need our assistance.

5 / 5 Share

Feb. 19, 2024

The app works great. Its very easy to configure and you can translate the menu to different languages. Also, the support is great! They answer quickly and are very helpful!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a 5 star rating! It's much appreciated! We’re so glad that our app and support team is what you’re expecting and we're looking forward to bring more benefits to your store.

5 / 5 Share

Feb. 14, 2024

It's a simple solution to implement but well made, the support team is very friendly and fast.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a 5 star rating. It's much appreciated! We're looking forward to bring more benefits to your store. Have an amazing day!