Upatra: Bulk Fulfill CSV

I’d love to know if there’s anything you’re not satisfied with or anything I could improve. Please feel free to reach out and let me know—I’m always happy to hear your feedback and make the app better.

Thank you for the 3-star rating. I'm always working on improving the app, and I’d genuinely like to know what updates or features you feel are missing. If you have any specific suggestions, please feel free to reach out to me directly. I personally read every message and take customer feedback seriously.

Thank you for your review. I'm sorry to see that your experience wasn't a 5-star one. Since there wasn't any additional feedback, I'm not sure what could be improved. If you ran into any issues or have suggestions, I'd really appreciate it if you could reach out to me. I personally read every email and do my best to resolve problems quickly. If the issue has already been resolved or if I can help improve your experience, I'd be grateful if you would consider updating your review. Your feedback helps me make the app better for everyone. Thank you for your support!

Thank you for your review, and I'm very sorry for the inconvenience. The issue was caused by my domain unexpectedly expiring, which prevented the app from loading. It has since been renewed, and the app should now be working normally again. Could you please try opening the app in a new browser tab, or refresh the page a few times? That should resolve the issue. I really appreciate your support over the years and your decision to upgrade to a paid plan. I sincerely apologize for the disruption and will take extra measures to make sure this doesn't happen again. If everything is working as expected now, I'd be grateful if you would consider updating your review to reflect your current experience with the app. Your support means a lot to me as an independent developer. Thank you again for your patience and understanding!

Hi Kpop Omo team, Four years as a customer and we left you waiting on email — I'm genuinely sorry. That failure is on us, and we've since rebuilt how support requests are routed so they land directly in front of a person instead of a shared inbox. The tracking URL issue is one we've resolved for several stores this year — most often it's a carrier name that doesn't match Shopify's expected value, or a stale mapping on our side. If you can email me at [email protected] with one affected order number and the carrier you're using, I'll dig in personally and reply the same day. We'd love the chance to make this right. Either way, thank you for the years of trust. — Steve, Upatra