All reviews

Rating Breakdown

  • 5
    87% (563 ratings)
  • 4
    8% (54 ratings)
  • 3
    2% (11 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (15 ratings)

Reviews with Text

  • 99% (639)
Review RSS Feed Review RSS Feed

3 / 5 Share

Nov. 29, 2025

The editor doesn't save the state of the a session. Often, I am in the middle of selecting photos from a large set, and a wrong mouse click takes me back to the previous page after which I have to start making the selection all over again.

Using app

2 days

Total reviews

1

Average rating

3.0

5 / 5 Share

Nov. 23, 2025

Great customer service. Easy way to edit pictures. Highly recommend

Store

CR Toys

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2025

Crazy tool and customer support, thanks so much team !

Store

NKOSI.

Using app

5 months

Total reviews

16

Average rating

4.9

1 / 5 Share

Aug. 20, 2025

app is completely useless adds the same image via files so completely clogs up your library pooor design poor app poor support i asked for a refund due to multiple errors and they never gave it back to me

Using app

4 months

Total reviews

3

Average rating

3.7

Developer Reply

We're very sorry to hear about your experience. We've already processed your refund and sent several follow-up emails but haven't received a response yet. When you have a moment, please check your inbox or spam folder, or contact us at [email protected] so we can confirm everything has been resolved. We truly appreciate your feedback and hope your experience with us improves.

1 / 5 Share

Aug. 19, 2025

false advertising. free 50 images editing is not included on renaming feature. Deceitful, i want to try before paying, this is very disapointing.

Using app

5 minutes

Total reviews

15

Average rating

4.2

Developer Reply

Thank you for sharing your feedback. We've tried reaching out via email but haven't heard back yet. When you have a moment, please check your inbox or spam folder, or contact us at [email protected]. We'd be glad to assist and help resolve this for you.

1 / 5 Share

July 16, 2025

This app destroyed my site when I uploaded a full backup that the app itself had previously created. It replaced all file names with numbers and characters of all kinds. Additionally, the undo functions do not work properly—it seems that the current way files work in Shopify is not compatible with how this app manages files.

Using app

About 2 years

Total reviews

1

Average rating

1.0

5 / 5 Share

July 14, 2025

This app is amazing and especially the customer support. I highly recommend this to everyone!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2025

I use Hextom to save us time to convert and compress product images in bulk. Excellent app. Recommended!

Store

Tronpo

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2025

What a great app! I had uploaded pngs to my shop with transparent backgrounds and needed to change them to jpgs with a white background. This was done with lightening speed. I am so impressed. Thank you so much. Darren C. was very helpful...

Using app

26 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

May 23, 2025

Easy to use and when I had an issue, live chat was perfect! Thanks Darren C

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2025

works well and quickly for a bulk edit

Using app

About 6 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 7, 2025

outstanding app! Just saved me 45 minutes with a few clicks.

Using app

16 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

One of if not the best bulk editing apps on this platform. Also, amazing customer support.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2025

This app is SUCH a time saver. Makes my site more ADA compatible and SEO friendly. I suggest it often!

Using app

About 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

Such a time saver!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Excellent, fast and patience customer service. They answered instantly and talked me through sorting out the issue I had created!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

Great App, saved us a lot of time!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2024

Hextom: Bulk Image Edit & SEO is one of the best apps for your store on Shopify. The seamless execution of bulk editing is absolutely priceless.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

Using app

2 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

Great app, we have daily tasks to optimize our images. Perfect fit for a optimized website.

Using app

4 months

Total reviews

5

Average rating

5.0