Hextom: Bulk Image Edit & SEO
Shopify native image App - Bulk Image Edit by Hextom
Rating
4.8
feedback
2,254
chart
#130
All reviews
Rating Breakdown
Review RSS Feed
July 14, 2023
Good app, fast support. The app saves me a lot of time. Features that I used: Alt text and rename files, I think it will be good for SEO. Fix the image to square, it makes my store display better. Features I don't use: Minimize, I'm afraid it will degrade the image quality and make it look bad. Add watermark, I am afraid that images with watermark will be judged badly by google and affect SEO
July 5, 2023
Great app with perfect features. I've used it for our site for my first time on shopify and I'm strongly recommend it.
July 2, 2023
Warning !! I upgraded 5 days ago to resize my images, but their app didnt resize any new images for me ( only 46 images for the free plan earlier), i kept trying and system shows me that i have reached monthly limit. I even tried to contact them 6 times but they didnt even check my account , and simply asked me to wait to next month and then ask me to wait 2 more working day for their reply, It is so disappointing and frustrating. Horrible experences!! Pls refund me
Using app
7 days
Total reviews
3
Average rating
3.7
Thank you for reaching out to us. I appreciate your concerns, and I would like to clarify a few points. Firstly, I want to assure you that we have promptly responded to each of your messages on the same day they were received, even during our national holiday. In regards to the credit usage, we have provided a detailed explanation of the tasks that utilized the credits. Furthermore, as a gesture of goodwill, I have offered you additional free credit for your use. I apologize if there has been any miscommunication, but I'm genuinely perplexed as to why you are upset with our support. If there's anything specific that you feel we could improve upon, I would be more than happy to address it and work towards a satisfactory resolution.
June 29, 2023
im really liking this app, it has improve my alt texts, but i want to really learn how to use it more. It has many features that I know I probably should use, but Im still learning
June 27, 2023
easy to use interface, free version is okay although would need a paid plan for larger stores with lots of images.
June 26, 2023
You guys are doing well so far by showing us the true value of what your tools can do on our Store. By the way, it's good I found this app with so much feature I was looking for, and I'm glad to recommend it to more people. You're the best.
June 13, 2023
I uninstalled this app, yet am still getting charged $99.99 per month. Please refund us and stop charging us. I have contacted shopify directly to attempt to get our money back - it even confirms in the billing that it was uninstalled Hextom: Bulk Image Edit & SEO (Uninstalled) $99.99 Bulk Image Edit Enterprise: 2023-05-20 - 2023-06-19
Hi, I hope this message finds you well. I wanted to take a moment to address a matter regarding the billing process following the uninstallation of our app, and also share some positive news. Firstly, I'd like to clarify that the last charge you observed on your bill occurs subsequent to the uninstallation of the app. You may have noticed that the app is labeled as "uninstalled," which serves as an indicator that your subscription has been canceled. It's important to note that this does not imply any ongoing charges after uninstallation. Rather, it signifies the final bill in the billing cycle. This practice is consistent across all apps that operate on a monthly fee structure, ensuring fairness and transparency for our valued users. Now, I am delighted to inform you that we have taken proactive steps to enhance your experience. Although it may not have been explicitly mentioned earlier, we have gone ahead and issued a refund for the charge incurred between the dates of 2023-05-20 and 2023-06-19. We sincerely appreciate your continued support and wanted to demonstrate our commitment to your satisfaction. Should you have any further questions or concerns, please don't hesitate to reach out to our dedicated support team. We are here to assist you in any way we can. Thank you for your understanding, and we look forward to providing you with an exceptional app experience. Warm regards, Sophie
June 7, 2023
Great app, makes it easy to edit photos, add sale stickers, resize your images and compress them. Highly recommend
May 15, 2023
GOODGOODGOODGOODGOOD ,I LIKE SO MUSH!66666666666666666666666666666666666666666666666666666666666666666666666666666
May 9, 2023
Still testing trial version. But looks very promising to get our Corporate Design into our images before our competitors are scraping them.
April 19, 2023
Auto column recognition, single field editing, being able to queue jobs, uploading from Excel files, to be honest as a newbie this app has been my absolute go to - and my store has around 12000 products
April 17, 2023
Bulk Image Edit saves time, money & simplifies tasks. User-friendly, versatile & efficient. A game-changer in my daily routine. #timesavingproduct
April 16, 2023
Compared 3-5 different apps for image opt. This one is by far the best, both in terms of UX/UI and results. Decent pricing, Recommended.
April 8, 2023
It's certainly an easy way to update so many different aspects of your product images, great for SEO & also the watermarks for your images which are all over the internet - why not let people know where they're from!
March 21, 2023
Amazing bulk image editing! Very easy to change image rations, and efficient. Would definitely recommend it.
March 14, 2023
IT IS A GOOD APP IT HELPS WITH SALES AND IT HAAS ALL THE RIGHT TOOLS ONE NEEDS TO BOOST HIS SALES I WOULD RECOMMEND IT TO SOMEONE ELSE
March 12, 2023
What I have access to in the free version is easy to work with and easy to follow. I would recommend this to anyone.
Feb. 28, 2023
Excellente app. Très pratique et fonctionne bien! Beaucoup d'options et le prix est bon. Je la recommande!
Feb. 23, 2023
A fast way to improve SEO by bulk editing images. The best thing is once you make the recommended changes you can schedule the same tasks to run daily for any new images added to your website.