All reviews

Rating Breakdown

  • 5
    87% (1,954 ratings)
  • 4
    9% (212 ratings)
  • 3
    2% (34 ratings)
  • 2
    1% (18 ratings)
  • 1
    2% (37 ratings)
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5 / 5 Share

July 14, 2023

Used to bulk crop images, saved me a ton of time. Had to revert and manually re-crop a couple, but overall it was well worth the money for a large one-time use.

Using app

About 7 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

July 14, 2023

Good app, fast support. The app saves me a lot of time. Features that I used: Alt text and rename files, I think it will be good for SEO. Fix the image to square, it makes my store display better. Features I don't use: Minimize, I'm afraid it will degrade the image quality and make it look bad. Add watermark, I am afraid that images with watermark will be judged badly by google and affect SEO

Using app

Over 1 year

Total reviews

6

Average rating

3.8

5 / 5 Share

July 5, 2023

Great app with perfect features. I've used it for our site for my first time on shopify and I'm strongly recommend it.

Using app

6 days

Total reviews

4

Average rating

5.0

1 / 5 Share

July 2, 2023

Warning !! I upgraded 5 days ago to resize my images, but their app didnt resize any new images for me ( only 46 images for the free plan earlier), i kept trying and system shows me that i have reached monthly limit. I even tried to contact them 6 times but they didnt even check my account , and simply asked me to wait to next month and then ask me to wait 2 more working day for their reply, It is so disappointing and frustrating. Horrible experences!! Pls refund me

Using app

7 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for reaching out to us. I appreciate your concerns, and I would like to clarify a few points. Firstly, I want to assure you that we have promptly responded to each of your messages on the same day they were received, even during our national holiday. In regards to the credit usage, we have provided a detailed explanation of the tasks that utilized the credits. Furthermore, as a gesture of goodwill, I have offered you additional free credit for your use. I apologize if there has been any miscommunication, but I'm genuinely perplexed as to why you are upset with our support. If there's anything specific that you feel we could improve upon, I would be more than happy to address it and work towards a satisfactory resolution.

5 / 5 Share

June 29, 2023

im really liking this app, it has improve my alt texts, but i want to really learn how to use it more. It has many features that I know I probably should use, but Im still learning

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 27, 2023

easy to use interface, free version is okay although would need a paid plan for larger stores with lots of images.

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 26, 2023

You guys are doing well so far by showing us the true value of what your tools can do on our Store. By the way, it's good I found this app with so much feature I was looking for, and I'm glad to recommend it to more people. You're the best.

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

June 17, 2023

i dont want too pay .

Store

Vorel

Using app

14 minutes

Total reviews

1

Average rating

4.0

1 / 5 Share

June 13, 2023

I uninstalled this app, yet am still getting charged $99.99 per month. Please refund us and stop charging us. I have contacted shopify directly to attempt to get our money back - it even confirms in the billing that it was uninstalled Hextom: Bulk Image Edit & SEO (Uninstalled) $99.99 Bulk Image Edit Enterprise: 2023-05-20 - 2023-06-19

Using app

9 months

Total reviews

2

Average rating

1.0

Developer Reply

Hi, I hope this message finds you well. I wanted to take a moment to address a matter regarding the billing process following the uninstallation of our app, and also share some positive news. Firstly, I'd like to clarify that the last charge you observed on your bill occurs subsequent to the uninstallation of the app. You may have noticed that the app is labeled as "uninstalled," which serves as an indicator that your subscription has been canceled. It's important to note that this does not imply any ongoing charges after uninstallation. Rather, it signifies the final bill in the billing cycle. This practice is consistent across all apps that operate on a monthly fee structure, ensuring fairness and transparency for our valued users. Now, I am delighted to inform you that we have taken proactive steps to enhance your experience. Although it may not have been explicitly mentioned earlier, we have gone ahead and issued a refund for the charge incurred between the dates of 2023-05-20 and 2023-06-19. We sincerely appreciate your continued support and wanted to demonstrate our commitment to your satisfaction. Should you have any further questions or concerns, please don't hesitate to reach out to our dedicated support team. We are here to assist you in any way we can. Thank you for your understanding, and we look forward to providing you with an exceptional app experience. Warm regards, Sophie

5 / 5 Share

June 7, 2023

Great app, makes it easy to edit photos, add sale stickers, resize your images and compress them. Highly recommend

Using app

About 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

May 15, 2023

GOODGOODGOODGOODGOOD ,I LIKE SO MUSH!66666666666666666666666666666666666666666666666666666666666666666666666666666

Store

alfauno

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2023

Still testing trial version. But looks very promising to get our Corporate Design into our images before our competitors are scraping them.

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2023

Auto column recognition, single field editing, being able to queue jobs, uploading from Excel files, to be honest as a newbie this app has been my absolute go to - and my store has around 12000 products

Using app

3 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2023

Bulk Image Edit saves time, money & simplifies tasks. User-friendly, versatile & efficient. A game-changer in my daily routine. #timesavingproduct

Using app

About 1 year

Total reviews

4

Average rating

3.8

5 / 5 Share

April 16, 2023

Compared 3-5 different apps for image opt. This one is by far the best, both in terms of UX/UI and results. Decent pricing, Recommended.

Store

Vanissa

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 8, 2023

It's certainly an easy way to update so many different aspects of your product images, great for SEO & also the watermarks for your images which are all over the internet - why not let people know where they're from!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2023

Amazing bulk image editing! Very easy to change image rations, and efficient. Would definitely recommend it.

Using app

5 months

Total reviews

1

Average rating

5.0

4 / 5 Share

March 14, 2023

IT IS A GOOD APP IT HELPS WITH SALES AND IT HAAS ALL THE RIGHT TOOLS ONE NEEDS TO BOOST HIS SALES I WOULD RECOMMEND IT TO SOMEONE ELSE

Using app

About 1 month

Total reviews

2

Average rating

4.0

5 / 5 Share

March 12, 2023

What I have access to in the free version is easy to work with and easy to follow. I would recommend this to anyone.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

Excellente app. Très pratique et fonctionne bien! Beaucoup d'options et le prix est bon. Je la recommande!

Using app

13 days

Total reviews

3

Average rating

5.0