Rating

4.9

feedback

833

Reviews

chart

#1,667

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    19%
  • Less than a month
    40%
  • Less than a year
    33%
  • More than a year
    5%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users highlighted the quick response times and the willingness of the support team to go above and beyond to help them set up and customize their bundles. The app itself was also commended for its ease of use and flexibility in creating different bundle options. However, there were a few negative reviews mentioning difficulties in canceling the service and some issues with customer support.

Highlights

Excellent customer service and support
Ease of use and flexibility in creating bundles
Quick response times and willingness to help
Difficulties in canceling the service
Some issues with customer support

Rating Breakdown

  • 5
    96% (803 ratings)
  • 4
    2% (17 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 92% (761)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 27, 2026

One of the best app for Gift Builders with a very responsive team.

Using app

10 months

Total reviews

4

Average rating

4.3

5 / 5 Share

March 26, 2026

Excellent customer service helped me in the setup process. Recommended

Using app

About 3 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

March 25, 2026

Incredible customer support, they fixed two features for me (one major one where there was a conflict with another critical app I was using), followed up with me weeks later to check that everything was working, and went above and beyond to make sure the bundle builders even looked their best! Cannot recommend enough, and my customers love it to! Thank you Ankit for all your help :) 6 STARS!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 24, 2026

I want to give a big shoutout to Ajay from EB Bundle Builder for the outstanding support. He went above and beyond during our Google Meet session, taking the time to walk me through everything step by step and making sure each bundle was set up exactly the way I needed. What stood out most was his patience, clarity, and deep understanding of the platform. He didn’t just explain things, he made sure I fully understood how to build, structure, and optimize the bundles properly for real use. By the end of the session, everything was working smoothly and set up exactly as intended. It’s rare to find someone who is both highly knowledgeable and genuinely committed to helping you succeed. Ajay made the entire process straightforward and stress-free. Highly appreciated and definitely recommended for anyone looking to get their bundles set up the right way.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

March 23, 2026

Great bundle app with those of features. Support team is very responsive and helpful. 10/10 recommend!

Using app

25 days

Total reviews

3

Average rating

5.0

All reviews

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