All reviews

Rating Breakdown

  • 5
    90% (500 ratings)
  • 4
    7% (39 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (12 ratings)

Reviews with Text

  • 97% (544)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 29, 2022

I switched from another bundling app in hopes it would meet all of my needs. Not only does the app exceed my expectations but the customer support was extremely prompt, professional and able to solve all of my concerns. Highly recommend

Store

HeatUps

Using app

About 7 hours

Total reviews

3

Average rating

5.0

Developer Reply

We’re happy you had a fantastic time with us! Thanks for your trust, we’re thankful for amazing customers like you. Feel free to contact us at [email protected] or via in-app chat, if you have any queries. We are always happy to help you.

5 / 5 Share

July 26, 2022

サポートが迅速で手厚いです。 日本のワークタイムにも返信していただけるのと、チャットがあるので気軽に問い合わせできます。 最低限英語ができれば英語アプリということに不自由はしないと思います。 このアプリでクロスセル施策、アップセル施策の幅が広がるのでいいと思います。

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

私たちとあなたの経験を共有するために時間を割いていただきありがとうございます。私たちはあなたのような顧客に感謝しています. ご不明な点がございましたら、[email protected] またはアプリ内チャットでお気軽にお問い合わせください。いつでも喜んでお手伝いいたします。

5 / 5 Share

July 21, 2022

amazing and prompt customer services :) There were a few things here and there that I needed it to be fixed e.g. text colour, layout etc and they fixed it all for me on the same day!

Store

Dahound

Using app

About 7 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking your precious time to share your valuable experience with us. Do get in touch for any query at [email protected] or in-app chat, we are always happy to help you.

5 / 5 Share

Aug. 9, 2024

Als eine Funktion nicht mehr aktiv war kontaktierte ich den Support, der mir sehr schnell und unkompliziert half. Vielen Dank dafür!

Using app

About 2 years

Total reviews

3

Average rating

4.0

Developer Reply

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. :) In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you.

5 / 5 Share

July 15, 2022

Great customer service and very easy to set up! It was very easy to set up build a bundle products for my store. I had a minor issue and their support team addressed it and made sure I had all the information needed going forward. They're in a diff time zone but as soon as it hit 6am there, they jumped right on my issue and I couldn't be more pleased with the customer service I received.

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the great review! We’re so happy you loved your experience and our app match with your requirement. For any queries, feel free to contact us at [email protected] and in-app chat, we are always happy to help you.

5 / 5 Share

July 14, 2022

I tried another bundle app that had great reviews but once I started using it, it was obvious that the interface was designed by a coder. It was incredibly confusing and didn't even provide that much functionality and customization, so I decided to find a better app. That's when I came across Bundle Products. Wow. So much simpler and so much functionality! The chat support is INCREDIBLE. I work late at night and despite the late hours, they were quick to respond and helped me fix issues and add the customizations I needed. If they don't offer a specific functionality that you need, they'll forward the suggestion to the app development team. Super happy with this app. Can't recommend it enough.

Using app

2 days

Total reviews

5

Average rating

4.2

Developer Reply

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. Do get in touch with us for any queries through in-app chat or email us at [email protected], we are always happy to help you.

5 / 5 Share

July 13, 2022

Really happy with this great app and amazing quick support from the their team ! I definitely would recommend it.

Using app

28 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your great experience and good vibes. Do get in touch with us for any queries through in-app chat or email us at [email protected], we are always happy to help you.

1 / 5 Share

July 8, 2022

We can not get customer service to respond to our needs as we are opening our store. We have submitted several online/chat inquiries and are told that someone will respond to us and they never have. Super disappointing.

Using app

24 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi, We are really sorry for the problem you have faced. We saw that you have created support tickets during the weekend and unfortunately our support team is not available during the weekend and in the US timezone as we are located in a different region. So we sent you an email regarding this and also sent collaborate account request to set up the code as our app's code is not set up correctly. So please accept it so our team can go in and make sure our app works perfectly. Hope you understand it and approve collaborate account request asap. Thank you

5 / 5 Share

July 8, 2022

Works perfectly and very good customer service. Using it for multiple bundles and works smooth on the website.

Store

Maats

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for placing your trust in us and your willingness to share your experience. Your feedback means a lot to us and helps us to improve the features of the app. For any queries feel free to contact us at [email protected] and in-app live chat.

5 / 5 Share

July 4, 2022

Very Helpful, customer service helped me through all the setup and customize my bundle. I was searching for an app that do that all over shopify and from 10 different options I install this was the one that complete my requirements and they help me with everything.

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Your feedback means a lot to us and we will do our best to deserve your trust. For any queries, feel free to contact us at [email protected] or in-app chat. We are always happy to help you.

5 / 5 Share

June 28, 2022

Best service (24/7 service) and best bundle app on the market. I highly highly recommend you guys to install this app, they will customize it from toe to forehead until you're happy :)

Using app

About 2 months

Total reviews

8

Average rating

4.0

Developer Reply

Thank you so much for sharing great feedback. It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience.

5 / 5 Share

June 28, 2022

Great app, off season for us @ https://lureme.co.nz but early signs are encouraging, and intend to do a lot more with it over coming months. Had a few teething issues getting setup but support was great.

Store

Lure Me

Using app

24 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the good vibes and wonderful review!! We are happy to see that our app meets your all requirement and you are satisfied with our service and app.

5 / 5 Share

June 22, 2022

If you ever want to experience god-like support, this is your team/ product/ app. Absolutely amazing. Highly recommended!

Store

ZOKshop

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for placing your trust in us and your willingness to share your experience. It is always rewarding to hear kind words. :) For any queries, feel free to contact us through in-app chat or email us at [email protected], we are always happy to help you.

5 / 5 Share

June 20, 2022

Incredible app and perfect for product bundles and mix & match / build your own bundle boxes. UI is great and the developers / customer service team are extremely helpful and very timely. highly recommend

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing a great and worthy experience with our service and app, it means the world to us!! For any queries, feel free to contact us at [email protected] or in-app chat. We are always happy to help you.

5 / 5 Share

June 16, 2022

I used this app to create a build a box for my customers and it has everything I need! The customer service was great and they helped me tweak some things to my liking. Highly recommend.

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

We are glad to hear that you are satisfied & happy with our app and service. Thank you very much for sharing your experience with us!! For further queries, feel free to contact us via our app-in chat or email us at [email protected], we are always happy to help you.

4 / 5 Share

June 14, 2022

4 estrellas porque solo llevo 10 días utilizando la app. Es bastante flexible y permite hacer la mayoría de cosas que necesitas con estas apps. Su soporte es muy bueno, no tardan mucho en responder y suelen resolver los problemas rápido.

Using app

11 days

Total reviews

1

Average rating

4.0

5 / 5 Share

June 9, 2022

They were so quick to respond and clarify all my concerns. An amazing support team. The team was able to setup the code flawlessly.

Store

NYNM

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking your precious time to share your valuable experience with our app and service. We are happy to hear that your requirements match with our app's feature.

5 / 5 Share

June 8, 2022

Great customer service! They were able to fix my issue really quickly. They also have loads of bundle options

Using app

About 19 hours

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much!!! Making our customers happy is always at the top of our to-do list, and I’m glad to hear that you found our app and services helpful. For any queries, feel free to contact us at [email protected] or in-app chat. We are always happy o help you.

5 / 5 Share

June 8, 2022

This app has been a life saver, been searching for something that had these functions for ages and finally found it. So easy to use and the support has been amazing!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much, what a wonderful review! It's a real pleasure to me that you are happy with our app and customer service. :) For any queries, feel free to contact us, we are always happy to help you.

5 / 5 Share

June 2, 2022

We have just installed the App and setting up, had some minor issues and the support was great, very responsive and easy to deal with. Looking forward to using this App, thanks

Using app

13 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for sharing good vibes & great feedback. Feel free to contact us for any queries at [email protected] or in-app chat, we are always happy to help you.