All reviews

Rating Breakdown

  • 5
    90% (500 ratings)
  • 4
    7% (39 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (12 ratings)

Reviews with Text

  • 97% (544)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 2, 2022

The app works well with east integration! Great support, always ready to quickly help and take action when necessary.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking your precious time to share your experience with our app and service, It makes our day to hear that our app meet your requirement. :)

5 / 5 Share

May 24, 2022

Their support is very helpful, and the app works great. We use the bundling feature often, and it was very easy to setup.

Store

MuskOx

Using app

4 days

Total reviews

3

Average rating

3.7

Developer Reply

We are so happy to receive your great review! This makes us so happy to know that our features help your store. Please always feel free to contact us with any further questions you might have !!! :)

5 / 5 Share

May 18, 2022

Hello, thank you so much for doing a great job! I asked for a number of updates on application and they all have been done with now questions asked. And very importantly also thank you for being super responsive!

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you!! It warms our hearts to hear such amazing feedback! We are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for.

5 / 5 Share

May 12, 2022

The Thimatic Bundles app has been working well for us. The Build Box solution ties directly into our third-party fulfillment system. When we encountered an issue with the app configuration, Jack P. from the support team implemented a fix for us right away. We're seeing a nice increase in our Average Order Value since implementing this. Great app, great team!

Using app

9 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for your great experience and good vibes. We are happy to hear that our app meets your requirement and expectation. Do get in touch with us for any queries through in-app chat or email us at [email protected], we are always happy to help you.

5 / 5 Share

May 4, 2022

Very useful app and great service. We updated the theme of our website. And the support team help us reinstall the app within 5 hours. You can believe them.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for having time and leaving us that wonderful review. It`s such a pleasure to know about your positive experience and to read such warm and kind words. For more queries, feel free to contact us at [email protected] or via our in-app chat, we are always happy to help you.

5 / 5 Share

April 19, 2022

questa app mi ha dato la possibilità di far scegliere i prodotti da inserire nel bundle, funziona e fa quello che serve

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your great & valuable feedback. :) For any queries, feel free to contact us through in-app chat or email us at [email protected], we are always happy to help you.

5 / 5 Share

April 14, 2022

Great app and support was quick and super helpful. Easy to use and any problems and the guys are on hand to get any tweaks or problems sorting quickly.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

We’re delighted to hear that you are happy & satisfy with our app features and our service. Thank you very much for the great feedback. Do get in touch with us for any queries through in-app chat or email us at [email protected], we are always happy to help you.

5 / 5 Share

April 13, 2022

Great app and great support. We use it for our bundle deals. We had some problems but the support fixed it within 10 minutes. thanks.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable feedback, it’s always rewarding to hear kind words. :) :) For any queries, contact us through in-app chat or email us at [email protected], we are happy to help you.

1 / 5 Share

April 9, 2022

We unfortunately chose the Thimatic’s Upsell app to sell our a-la-carte product in our store. This is undoubtedly the worst Shopify app available today (we use 33 other apps). So many blunders from the development team. They will randomly take their app offline to work on it without any communication to the client during PEAK ordering hours. The result? A big fat “404 Page not found” error for our valued customers. Total lack of communication among the app developer’s OWN STAFF. One of the team members will say the app is working fine and ask for a meeting for us to simulate the error (despite sending multiple screenshots/recordings to them). After showing the error in real time during the meeting to another team member “Mr. Jack”, he says this error is to be expected since they are working on it! So why call a meeting to show the error is happening? We would have given a negative star rating if there was such a thing.

Using app

4 months

Total reviews

3

Average rating

3.0

5 / 5 Share

April 1, 2022

Great app so far, only just installed it but can make exactly what is needed. Support works very well and is very quick to help.

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

We’re grateful for your valuable feedback. It’s our pleasure to provide the best possible service to our customers. For further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you.

5 / 5 Share

March 30, 2022

This is hands down the best Bundle + upsell APP on the market The customer service is next level! I literally searched hundreds of apps before i found this one! BEST IN THE BIZ!!!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for finding great value in our app and our support. And our special thank you for recommending our app. It’s great to hear that you had a positive experience with us. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you.

5 / 5 Share

March 29, 2022

Really appreciate the support they provide and how quickly they've resolved any issues. Their tech team is great, very reliable.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2022

We've been using this app for six months now. The most useful feature for us is Build Box (Customers can build their own box from the list of products). Support service works flawlessly :) Of course, I would like to see further expansion of the application's capabilities. For example, functions such as: Spend Amount - Get Discount, General Discount, Cart Discount. We wish success to the developers :)

Using app

7 months

Total reviews

10

Average rating

5.0

5 / 5 Share

March 21, 2022

This app solved our bundling problem and it is so great that it can split out the individual products on the order for deployment purposes. The support staff was super helpful and responded very quickly!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2022

After installing the app, we saw the code wasn't implemented to the cart page. I got onto their live chat and was welcomed with open arms. We got our issue fixed within 10 minutes and everything runs smoothly now.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 15, 2022

This is a fantastic app! 10/10 service & easy to use, they helped us out super quickly and we saw results. Would recommend to anyone!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2022

such great customer support - they solve problems almost instantaneously and the app works perfect for my bundled packages. absolutely the best app of it's kind.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2022

Really appreciated the customer service/technical their team provided and how quickly they were able to resolve my issue.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2022

We used the app for our make-up store. The customer service was really fast and patient helping me with the code installation. Really suggested

Store

MESAUDA

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 3, 2022

Great support (very fast response) and willingness to think in solutions! App works easy and does it's job!

Using app

21 days

Total reviews

1

Average rating

5.0