All reviews

Rating Breakdown

  • 5
    90% (842 ratings)
  • 4
    6% (60 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (11 ratings)
  • 1
    2% (20 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 2, 2022

The app works well with east integration! Great support, always ready to quickly help and take action when necessary.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking your precious time to share your experience with our app and service, It makes our day to hear that our app meet your requirement. :)

5 / 5 Share

May 31, 2022

I have used serval such apps, i highly recommed Thimatic, it's the best bundle app. The price is affordable. thank you (y)

Store

Jawsam

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your great feedback. We are happy to see that our app meets your expectations and requirement! For any queries, feel free to contact us at [email protected] or in-app chat, we are always happy to help you.

5 / 5 Share

May 26, 2022

I offer bundles on my website but when launching the site with a new customized theme, I ran into a few issues around adding bundles. The developers at Thimatic are incredibly responsive and willing to make the changes necessary to deliver the correct end result needed. Highly recommend.

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much :) We are happy to hear such warm, honest and sincere words from you! We are very happy to meet your expectations!!

5 / 5 Share

May 24, 2022

Their support is very helpful, and the app works great. We use the bundling feature often, and it was very easy to setup.

Store

MuskOx

Using app

About 2 months

Total reviews

3

Average rating

3.7

Developer Reply

We are so happy to receive your great review! This makes us so happy to know that our features help your store. Please always feel free to contact us with any further questions you might have !!! :)

5 / 5 Share

May 20, 2022

Ich habe die App für unseren Onlineshop bei PYUA verwendet. Die App funktioniert einwandfrei und schnell. Das Layout lässt sich schnell und intuitiv im Rahmen der gegebenen Möglichkeiten anpassen. Auch der Weg zum Warenausgang ist problemlos und einfach zu verstehen. Ich hatte ein Problem mit der Darstellung der Farben unserer Produkte, der Service von Upsell hat schnell reagiert und mein Problem gelöst. Absolute Empfehlung.

Store

PYUA

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! I’m so glad to hear that you liked our app and service. We’re always looking for ways to improve the experience for you. For any queries, feel free to contact us at [email protected] or via in-app live chat, we are always happy to help you!!

5 / 5 Share

May 18, 2022

Hello, thank you so much for doing a great job! I asked for a number of updates on application and they all have been done with now questions asked. And very importantly also thank you for being super responsive!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you!! It warms our hearts to hear such amazing feedback! We are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for.

5 / 5 Share

May 17, 2022

Amazing costumer service and great features. They were able to help me with the display very quickly

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this kind review !! It absolutely makes our day to hear that you had such a good experience with us and really appreciate your trust in us. :)

5 / 5 Share

May 12, 2022

The Thimatic Bundles app has been working well for us. The Build Box solution ties directly into our third-party fulfillment system. When we encountered an issue with the app configuration, Jack P. from the support team implemented a fix for us right away. We're seeing a nice increase in our Average Order Value since implementing this. Great app, great team!

Using app

9 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for your great experience and good vibes. We are happy to hear that our app meets your requirement and expectation. Do get in touch with us for any queries through in-app chat or email us at [email protected], we are always happy to help you.

5 / 5 Share

May 6, 2022

Great help with installation and very fast response whenever any help was needed. Has a nice look on the product page too!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We’re thrilled that you are satisfied with our app and service, Thank you for your amazing valuable feedback. :) For more queries, feel free to contact us at [email protected] or via our in-app chat, we are always happy to help you.

5 / 5 Share

May 4, 2022

Very useful app and great service. We updated the theme of our website. And the support team help us reinstall the app within 5 hours. You can believe them.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for having time and leaving us that wonderful review. It`s such a pleasure to know about your positive experience and to read such warm and kind words. For more queries, feel free to contact us at [email protected] or via our in-app chat, we are always happy to help you.

5 / 5 Share

May 2, 2022

Great app & great Customer Service. Increased our store's profit by 200% in just a week. They even helped us customize our bundle. Thank you Thimatic!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for placing your trust in us and your willingness to share your great experience. Do get in touch with us for any queries through in-app chat or email us at [email protected], we are always happy to help you.

5 / 5 Share

April 19, 2022

questa app mi ha dato la possibilità di far scegliere i prodotti da inserire nel bundle, funziona e fa quello che serve

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your great & valuable feedback. :) For any queries, feel free to contact us through in-app chat or email us at [email protected], we are always happy to help you.

5 / 5 Share

April 18, 2022

This app has very helpful to get bundles on our site, and despite a few bugs the customer support has been excellent! We're very happy with how it turned out.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your valuable experience with our app and service! It means a lot to us. :) For any queries, feel free to contact us through in-app chat or email us at [email protected], we are always happy to help you.

5 / 5 Share

April 14, 2022

Great app and support was quick and super helpful. Easy to use and any problems and the guys are on hand to get any tweaks or problems sorting quickly.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

We’re delighted to hear that you are happy & satisfy with our app features and our service. Thank you very much for the great feedback. Do get in touch with us for any queries through in-app chat or email us at [email protected], we are always happy to help you.

5 / 5 Share

April 13, 2022

Great app and great support. We use it for our bundle deals. We had some problems but the support fixed it within 10 minutes. thanks.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable feedback, it’s always rewarding to hear kind words. :) :) For any queries, contact us through in-app chat or email us at [email protected], we are happy to help you.

1 / 5 Share

April 9, 2022

We unfortunately chose the Thimatic’s Upsell app to sell our a-la-carte product in our store. This is undoubtedly the worst Shopify app available today (we use 33 other apps). So many blunders from the development team. They will randomly take their app offline to work on it without any communication to the client during PEAK ordering hours. The result? A big fat “404 Page not found” error for our valued customers. Total lack of communication among the app developer’s OWN STAFF. One of the team members will say the app is working fine and ask for a meeting for us to simulate the error (despite sending multiple screenshots/recordings to them). After showing the error in real time during the meeting to another team member “Mr. Jack”, he says this error is to be expected since they are working on it! So why call a meeting to show the error is happening? We would have given a negative star rating if there was such a thing.

Using app

11 months

Total reviews

3

Average rating

3.0

5 / 5 Share

April 5, 2022

The customer service was great. They helped me set up the code for the app and place the bundles in the location I wanted in my store. Great so far.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a great review. It encourages us to continue making improvements to our app. :) In case of further assistance, feel free to contact us at [email protected] or via our app-in chat.

5 / 5 Share

April 1, 2022

Great app so far, only just installed it but can make exactly what is needed. Support works very well and is very quick to help.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We’re grateful for your valuable feedback. It’s our pleasure to provide the best possible service to our customers. For further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you.

5 / 5 Share

March 30, 2022

This is hands down the best Bundle + upsell APP on the market The customer service is next level! I literally searched hundreds of apps before i found this one! BEST IN THE BIZ!!!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for finding great value in our app and our support. And our special thank you for recommending our app. It’s great to hear that you had a positive experience with us. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you.

5 / 5 Share

March 29, 2022

Really appreciate the support they provide and how quickly they've resolved any issues. Their tech team is great, very reliable.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0