All reviews

Rating Breakdown

  • 5
    90% (843 ratings)
  • 4
    6% (60 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (11 ratings)
  • 1
    2% (20 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 16, 2019

great customer service and super helpful team! thank you for being so patient! I recommend this app to you!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2019

I had a little trouble setting up App but asked for help and the App was installed. Working really well on our website. Bundles look nice on the page. Really happy.

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 25, 2019

The best app I could find so far to create bundles. I had some trouble with the layout, but I granted the developers staff permission and they made the necessaries changes to correct what I wanted to have corrected. They are very supportive and answer my emails within 1 day max.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 25, 2019

Better price, value, and service than the other bundle apps I have tried so far! I was getting tired of all of the code snippets and these guys helped me out.

Using app

3 months

Total reviews

6

Average rating

3.7

5 / 5 Share

June 25, 2019

I used Unlimited Discounts and Bundles before, which is not bad, but Bundle Products from Thimatic is better. 1. Their support it better. I reached out to UDAB for support, and they responded right away, but each time they messed something else up. 2. It looks very clean, and straight forward to the customer 3. You can customize it very nicely (If you know what you are doing) and if not look at my first point. The only downside is that their support is in a for US customers inconvenient timezone, meaning for me it's late or really early in the morning.

Using app

About 2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

June 22, 2019

Quick turn around and the developer followed-up to ensure that everything was running smoothly to our satisfaction...Thank you Thimatic for going the extra mile.

Using app

11 months

Total reviews

3

Average rating

5.0

2 / 5 Share

June 22, 2019

Auto and manual install is not working. There are lots of bugs. - Price is shown in GBP symbol. I asked this also to support team but they didn't responded it. - When I use Brooklyn's half opening drawer style basket, it is not working - It doesn't work with another discount code. System gives me error. There are more way to go with this app, it is not mature at all...

Using app

About 13 hours

Total reviews

16

Average rating

4.8

Developer Reply

Hi Behram, We are really sorry for the problem you faced. We replied you same day on this email "[email protected]" through which you created ticket(#3153) that if you do not understand or want to make any change then please create staff account for our support team. So we kindly request you to create staff account for our support team and we will make sure that our app will work perfect in your store. Looking forward to hearing back from you. Thank you Thimatic Support Team

5 / 5 Share

June 21, 2019

Used the app to build 2 simple bundles, straight forward with the help of the team over chat. Very efficient and helpful.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2019

Great app for us. The supporter was quick to answer within 5 mins and kindly help us to set the code. satisfaction.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2019

Support is great. They responded on chat within 5 min at 11:00pm PT. I was pretty impressed. The options for display could be better, I had to customize it a few times until it looked just right.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2019

It's really useful and practical. And the support team is also really excellent! Good work! Keep going~

Store

Wotofo

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2019

I had an issue with the code and their customer support team was extremely helpful! They fixed it right away!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2019

very effective and perfect application. I recommend this application of bundle. they have been a great help to me

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2019

Awesome and quick support team! They helped me to solve my problem, The app works well and it's very useful.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2019

The app looks perfect and super professional, also when you got a development question they are there and always ready to help. Most of the times they can fix the problems in one hour, if you are lucky it will be 10 minutes ;)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2019

okasssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss

Store

Topitop

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 4, 2019

thanks to the support team, very helpful, I recommend it, it has a lot to offer, it's affordable and customizable

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2019

The support from the developer has been outstanding. More store required a little more help and jack was there every step of the way. He would email me back immediately and always fix my problem. Couldn't be happier.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2019

This is my first review. I actually tried a few bundle apps prior to this. This is the one that i finally settled down for. It allows bundles that i needed which gives customers the option to choose (in my case - flavours). Dev is a gem of a guy. He helped me to set up the app exactly the way i wanted it to be (which includes coding). He was always accomodative regardless how demanding i can be.. Im sorry Dev, I just needed everything perfect and you made it in this case! I wouldnt say that this app is something one can use with ease without any basic knowledge in coding but with Dev around... close your eyes-shake your legs-have a pint! TOP! 10/10 would recommend! Thank you again Dev and team! I hope the momentum doesnt fade. Minor improvements : lock items, lock bundle price instead of discounted value, allow to give customer option and lock some options in one bundle. 10/10 ~Rolling Paper Asia~

Using app

18 days

Total reviews

5

Average rating

4.8

5 / 5 Share

May 30, 2019

The team supported very fast. Currently, I'm happy with the app. Will update more information once my store goes public.

Store

LenChil

Using app

About 13 hours

Total reviews

2

Average rating

5.0