MBC Mix and Match Bundles App
The reviews are overwhelmingly positive, with most users praising the app’s ease of use, quick setup, and flexibility for creating bundles, mix-and-match offers, tiered discounts, and upsells. Many reviewers say the app is straightforward, professional-looking, and capable of handling both simple and more complex bundle configurations. A recurring strength is the support team: users repeatedly mention fast response times, clear explanations, patience, and hands-on help with setup, troubleshooting, custom CSS, and special use cases. Several reviewers specifically note that support staff went beyond expectations by providing screenshots, video walkthroughs, direct follow-up, and even custom fixes from the dev team. The main negative feedback is limited but points to a few usability and setup challenges, especially for first-time users or more complicated bundle configurations. A small number of reviewers mention that some features or changes can be confusing at first, that a few improvements are still needed, or that they encountered minor issues like settings not saving or widget rendering problems. There are also a few neutral or less detailed reviews from users who had only just started using the app. Overall, the sentiment is strongly favorable, and the few criticisms are mostly about initial learning curve or minor technical hiccups rather than major dissatisfaction.
I’m very new to MBC and started using it for a few promotions right after installing it. The customer service has been exceptional! The team is helpful and provides clear guidance. So far, I’ve been able to accomplish everything I’ve needed, and I’m very happy with my experience.
Thank you for taking the time to share your experience. We are pleased that our team could guide you through setting up your first promotions with MBC Bundles, and that the app is meeting all of your needs so far. We wish you a successful holiday season and remain at your disposal whenever you need assistance.
absolutely wonderful support staff, very quick to respond, !! so important... and truly helpful direction and solutions!! I am so glad to be working with them !! Top Shelf Customer Service and a shout out to Isha!! completely wonderful to work with LOve that its people and not BOTS
Thank you so much for the wonderful review! We’re thrilled to hear you had such a great experience with our team. We truly believe that real people make all the difference, and we’re glad that came through. 🤗
Javid was a BIG help when I ran into an issue with my bundle. Great customer support.
Thank you so much for the 5-star review! We're thrilled Javid could help get your bundle sorted out. We appreciate your feedback!
Company is extremely helpful in utilizing their app!
Thank you for the 5-star review! We're so glad to hear our team could help you get the most out of the app.
Zia was amazing! Super patient; helped me with everything I needed. Probably the best support I've ever received via chat. Thanks a Mil!
Thank you so much for the wonderful feedback! 😊 I'm really happy I could help and make your experience a great one. Your kind words mean a lot to me and the team. Thanks a million for your support! ❤️ Zia,
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