MBC Mix and Match Bundles App
The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by team members like Val, Maryna, and Javid. Users appreciate the app's ease of use, wide range of functionalities, and quick response times from the support team. The ability to create bundles with different option types and variants is highlighted as a key feature. Customers also commend the app for its AI-powered capabilities and the flexibility it offers in creating customized bundles. However, there are a few mentions of initial complexity in understanding the app, but this is offset by the top-notch assistance provided by the support team.
Unjustified charges, extremely expensive. One month you’re paying the minimum, and the next month you get a $400 bill for using just three combinations. It’s not worth it. I uninstalled it after two months of use. It’s a shame because the concept was good, but I’ll look for another app that offers something without these exorbitant charges and without any notification.
Thanks for the honest feedback, and sorry for your experience. Your store actually had a great growth month in August (orders roughly quadrupled), and our pricing scales with order volume, so the charges tracked that growth rather than being random. The one thing that did go wrong on our end: the tail end of July's usage and August's usage landed in the same billing window, so it looked like one big $400 hit instead of two normal charges spread across two months. Your satisfaction means everything to us, and we're truly sorry this experience fell short. We'd love the opportunity to make things right — we'd gladly refund the August usage charges to turn this around for you. Reach out anytime at [email protected], we'd be happy to welcome you back and take great care of your store.
val, was really great, and took me trough the steps so well, and made it very easy for me
Thank you so much for the feedback! We’re glad you’re happy with the app and our support. 😊
Thank you so much for the 5 stars! ⭐️💙 We’re thrilled the app is working well for you. Your support truly means a lot to our team!
Der Support hat schnell und erfolgreich geholfen. Super. Vielen Dank.
Thank you for the great feedback! We’re glad we could help you quickly and successfully. 😊
Val was extremely helpful with our very particular use case on a mix and match. So far so good with the bundle widget.
Thank you for the wonderful feedback! We’re so glad Val could help with your specific mix-and-match use case and that the bundle widget is working well for you. 😊
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