MBC Product Bundle Buy X Get Y
Create Customized Bundle Products with MBC Bundles App!
Rating
4.8
feedback
364
chart
#891
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
8%
-
Less than a month
32%
-
Less than a year
48%
-
More than a year
10%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the app's functionality and the excellent customer support provided by the team. Many users highlighted the ease of setting up bundles, the user-friendly interface, and the app's ability to increase average order value. The customer support team, particularly individuals like Andrii, Maryna, and Anna, received high praise for being helpful, responsive, and going above and beyond to assist users with any issues or customization needs. However, there were a few negative reviews mentioning issues with the app's performance, bugs, unclear pricing structure, and a perceived decline in support quality over time.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 5, 2024
Very quick and responsive support from Andrii. When I needed to ask a simple question, the wait time was less than 2 minutes. Clear, friendly and unambiguous. Thank you!
We're thrilled to hear that you had a great experience. Thanks for sharing!
July 3, 2024
This Company has been great! answering my questions and helping me with any problems and learning curves I have had.
Your positive feedback means a lot to us. Thank you!
July 3, 2024
Maryna was really helpful on the customer chat. She knew what she was talking about and was quick to help me out. She was patient and made sure I understood everything. I’m really thankful for her help. Great customer service!
We are glad you enjoyed our service. Thank you for your review!
July 3, 2024
Fijne klantenservice van Maryna! Snel en vriendelijk.
It's wonderful to know you had a great time with us. Thanks for the positive review!
July 2, 2024
Fantastic customer service. Andrii, the CS rep I dealt with, spent a looong time trying to get the sale I wanted up and running. His step-by-step instructions were very clear. In the end, it turned out that what I wanted to do wasn't supported, but that seems to be the case everywhere I look. But still, truly excellent CS and the app itself seems pretty robust overall as well.
Thank you so much for your kind words! We appreciate your support
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