MBC Mix and Match Bundles App
Shopify Bundle App & BOGO | Buy X Get Y...
Rating
4.9
feedback
340
chart
#911
All reviews
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March 20, 2025
The design didnt work for me, I spent a few hours with their staff giving them feedback, and they asked me for access to my liquid code, which I didnt feel comfortable doing. I decided to move on to a different app, the staff was very responsive. I just wish they could have an app that works without having to give them access to my theme
Thank you for your feedback and we're truly sorry to hear the design didn't meet your expectations. We completely understand your hesitation about sharing theme access, and we appreciate the time you spent giving us feedback. Just to clarify: while some advanced customizations may require access to your Liquid code, the entire design is actually customizable, and we’re always happy to guide you through changes without needing direct access.
Jan. 16, 2025
Says "free" on the shopify shop but it's not free at all.
Dear merchant, Thank you for your review. We apologize for an inconvenient experience you’ve encountered while using our app. We’ve checked our logs and looks like the case was due to maintenance of the pricing that was held for 10-15 mins and lapped with same time while you’ve added the app to your store. We’ve assigned to your store a full Free plan and emailed you. Let us know when you will install the app; we’re happy to help you set up and enable all the features you need. Best, Andrii from the support team