All reviews

Rating Breakdown

  • 5
    94% (338 ratings)
  • 4
    4% (15 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 92% (333)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 25, 2024

Truly an excellent app! We've been using it for over a year now, and it has significantly increased our average cart value. The app offers far more features than other bundle apps we've tried, and the service is simply outstanding. We recently switched to a new theme, and our cart wasn’t working as expected. I reached out to Maryna from support, and she promptly forwarded the issue to their development team. Just a few hours later, the problem was resolved—professional, friendly, and exactly how support should be. Highly recommended!

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your kind words and for being a loyal user of our app! 🥰 We're thrilled to hear that it’s helping boost your cart value and that our features and support have exceeded your expectations. 💚💚💚If you ever need further assistance, we're always here for you!

5 / 5 Share

Sept. 23, 2024

Great service by Marina, still giving the app a trial run but so far it has been very promising compared to other apps I've tried. Very sleek UI too!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We'll be sure to pass on your compliments to our dedicated customer support rep Marina. If you ever have more questions or need assistance, feel free to reach out.

5 / 5 Share

Sept. 18, 2024

Excelente todo :3

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Estamos muy contentos de que usted está satisfecho con nuestra aplicación. 🤗 Si tiene alguna pregunta, siempre estamos encantados de ayudarle.

5 / 5 Share

Aug. 27, 2024

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

We are very pleased that you are satisfied with our application. 🤗 If you have any questions, we are always happy to help

5 / 5 Share

Aug. 6, 2024

fast and simple help.

Using app

29 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the awesome feedback! We're always happy to help!

5 / 5 Share

July 28, 2024

I want to share my extraordinary experience with the customer support service of MBC Bundles. Recently, I needed to configure a bundle on my Shopify store, and I must say that the support I received was simply exceptional. From the first contact, the support team was incredibly kind and helpful. They responded quickly to all my questions and guided me step by step through the entire configuration process. I highly recommend MBC Bundles to anyone needing to configure bundles on their Shopify store!

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your experience with our customer support team at MBC Bundles! 🤗 We're delighted to hear that our team provided you with exceptional service and guided you through the configuration process step by step. Your recommendation means a lot to us😍, and we're here to help whenever you need it.

5 / 5 Share

July 26, 2024

I had the pleasure of working with Andrii from the MBC Bundle App Help Center, and I couldn't be more satisfied with the support I received. Andrii was incredibly knowledgeable and patient, addressing all my concerns and guiding me through the process with ease. His expertise and dedication were evident, making my experience seamless and stress-free. Thanks to Andrii, I now feel confident using the MBC Product Bundle App. Highly recommend!

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😇 We're thrilled to hear that Andrii provided you with exceptional support and made your experience seamless and stress-free. Your satisfaction is our top priority, and we're glad that you feel confident using the MBC Product Bundle App. Highly appreciate your recommendation!💚💚💚

5 / 5 Share

July 25, 2024

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Your satisfaction is our top priority 🥰

5 / 5 Share

July 5, 2024

Very quick and responsive support from Andrii. When I needed to ask a simple question, the wait time was less than 2 minutes. Clear, friendly and unambiguous. Thank you!

Using app

Over 1 year

Total reviews

10

Average rating

4.9

Developer Reply

We're thrilled to hear that you had a great experience. Thanks for sharing!

5 / 5 Share

July 3, 2024

Maryna was really helpful on the customer chat. She knew what she was talking about and was quick to help me out. She was patient and made sure I understood everything. I’m really thankful for her help. Great customer service!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We are glad you enjoyed our service. Thank you for your review!

5 / 5 Share

July 2, 2024

Fantastic customer service. Andrii, the CS rep I dealt with, spent a looong time trying to get the sale I wanted up and running. His step-by-step instructions were very clear. In the end, it turned out that what I wanted to do wasn't supported, but that seems to be the case everywhere I look. But still, truly excellent CS and the app itself seems pretty robust overall as well.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We appreciate your support

5 / 5 Share

June 27, 2024

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave such a positive review. We appreciate it!

5 / 5 Share

June 27, 2024

Muy buena app y soporte tecnico. Andrll nos ha atendido genial para cualquier duda o problema que nos ha surgido

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review. We're glad we could meet your expectations!

5 / 5 Share

June 26, 2024

Great app, very useful. The support received is always efficient and helpful.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback and are pleased you had a great experience!

4 / 5 Share

Jan. 7, 2025

Inicialmente, enfrentei alguns desafios com o aplicativo e o suporte. No entanto, o proprietário do aplicativo entrou em contato pessoalmente para me ajudar, o que me agradou muito. Eles estão conduzindo uma investigação detalhada sobre os problemas que relatei e estão me mantendo informado durante o processo. Estou satisfeito com o suporte recebido até agora e com a dedicação deles em resolver essas questões. Assim que a investigação for concluída e os problemas forem resolvidos, pretendo atualizar minha avaliação.

Using app

7 months

Total reviews

2

Average rating

1.5

Developer Reply

Obrigado pelo seu feedback! Ficamos felizes em saber que nosso esforço para resolver os problemas relatados foi reconhecido. Nosso objetivo é sempre oferecer o melhor suporte possível e garantir que nossos clientes estejam satisfeitos. Continuaremos trabalhando diligentemente para concluir a investigação e solucionar todas as questões. Agradecemos a sua paciência e compreensão durante este processo. Se precisar de algo mais, estamos sempre à disposição! 😊

5 / 5 Share

June 21, 2024

The customer service was very fast and clear. The woman that helped me included screenshots that outlined what I needed to do in a step-by-step manner. Very helpful!

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the wonderful review! We're glad you enjoyed your time with us

5 / 5 Share

June 20, 2024

Using the MBC Bundle app for my Shopify store has been a game-changer! It's incredibly user-friendly and has significantly increased my average order value. Setting up bundles is a breeze, and the app offers plenty of customization options to suit my store's needs. The customer support is also top-notch, always ready to help with any questions. Highly recommend it to anyone looking to boost their sales and enhance their customers' shopping experience!

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! We're thrilled to hear your words :)

5 / 5 Share

June 18, 2024

I've tried all the Bundle Apps and MBC Bundles is just amazing. Best design, awesome support. They arranged some integrations with my store free of charge, even though I'm using their cheapest plan. Honestly I would give more than 5 stars if I could.

Using app

6 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! 🥰 Your satisfaction is our top priority, and your kind words mean the world to us. If you ever need further assistance, we're always here for you! 💚

5 / 5 Share

June 17, 2024

Easy to setup and great customer service

Using app

14 minutes

Total reviews

8

Average rating

5.0

Developer Reply

We’re delighted to hear that you had such a great experience. Thanks for sharing!

5 / 5 Share

Aug. 1, 2024

Was looking for a product bundle app which is clean and simple without compromising on features, finally found it. Andrii was great help in getting started and setting it all up. Thar and Marina helped resolved my CSS issue in no time.

Store

Untung

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the great review! We're so happy you had a positive experience