Kitenzo ‑ Full Page Bundles
Custom Bundle Builder - Boost Sales & AOV with Discounts
Rating
4.3
feedback
355
chart
#2,199
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
18%
-
Less than a year
55%
-
More than a year
25%
Reviews Summary
The Bundle Builder app for Shopify has received overwhelmingly positive reviews from users. Customers praise the app for its ease of use, great functionality, and excellent customer support. Many users highlight the exceptional support team, with specific mentions of Natalie, Dale, and Rhys for their helpfulness and responsiveness. Users appreciate the app's versatility in creating customizable bundles and the ability to set up and customize bundles without the need for developer skills. However, there are a few negative reviews mentioning issues with customer support response times, pricing changes, and occasional technical problems like bundles creating duplicates or integration issues with other platforms.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 18, 2024
We found this app very useful at first, but as of late our customers have been unable to add any bundles to their cart. Support hasn't been especially helpful, especially since they answer once a day, and even if you give them a detailed description of the problem, they don't seem to have a huge interest in resolving it unfortunately, the best we got was 'well it works on my end'. We used them for probably a year or so with no problems, but due to bugs we will be heading elsewhere.
Dec. 18, 2024
Great bundle app and live chat help when needed
Thanks so much for taking the time to leave a review! I'm delighted you are happy with both the app and the Support received! If you need us we will always be happy to assist!
Dec. 17, 2024
Great app. We had an issues with gift messages not showing in our shipping solution (Royal Mail) and support were great. Quick response and detailed instructions for using Shopify Flow to get it working how we wanted it
Thank so much for taking the time to leave a review. We are extremely appreciative of the kind words you've shared. We’re thrilled to hear that our support team could help you out with the gift messages and that everything is running smoothly with Royal Mail now. If you ever have more questions or just want to share how your bundles are doing, don’t hesitate to reach out. We’re always here for you. Happy bundling!
Dec. 16, 2024
I had a small issue with the bundle summary not showing in the basket but the support was great and the issue was fixed within a couple of days. Many thanks
Thank you so much for taking the time to write these lovely words! I've shared this with the team and let me tell you excited is an understatement. When it comes to support, our team are on it, I'm glad you found them to be impactful on your experience using Kitenzo. Please know we are always willing and able to assist with any queries.
Dec. 9, 2024
Great app and great service.
Thank you for reviewing! I'm delighted you are getting value from both Kitenzo and our Support team. We truly appreciate both the review and your continued use of our app!
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