Kitenzo ‑ Full Page Bundles
Discounts, advanced rules, custom design + recurring bundles
Rating
4.3
feedback
243
chart
#2,680
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
2%
-
Less than a month
40%
-
Less than a year
40%
-
More than a year
16%
Reviews Summary
The reviews for the Kitenzo app on Shopify are overwhelmingly positive, with users praising the functionality of the app and the exceptional customer service provided by the support team. Many users highlighted the quick response times and willingness of the team to assist with any issues or customization needs. The app is commended for its ease of use and effectiveness in creating product bundles and managing inventory. However, there were a few negative reviews mentioning issues with customer support response times, pricing changes, and occasional technical glitches that affected the user experience.
Highlights
All reviews
Feb. 18, 2026
Feb. 17, 2026
The printed packing slip is loaded with code that is not just messy but confusing to our staff for fulfilment. a Bundle is 1 product not a whole bunch of individual products. I submitted a ticket but was informed this is how it is. Not very efficient for fulfillment
Thank you so much for sharing your feedback! We are truly sorry to hear that the packing slip layout is causing frustration for your fulfilment team. We want to clarify that Kitenzo is designed to be flexible; so you can configure your bundles to display as individual products, rather than a single product! While it sounds like there may have been some confusion on how to achieve this, we would love the opportunity to help you adjust these settings and to streamline your Bundle fulfilment process! Please reach out to our team directly so we can get this resolved for you right away! You can either do this through the App, or through contacting us directly at [email protected]! Looking forwards to your response!
Feb. 15, 2026
Using app
Over 4 years
Total reviews
1
Average rating
1.0
Thank you so much for taking the time to leave us a review! We are truly sorry to hear that your experience with Kitenzo hasn’t met your expectations, and we would love the opportunity to make things right! As such, could I please ask you to reach out to our Support Team at your earliest convenience! They would be more than happy to investigate any issues you've encountered and help resolve them for you! They've reached out to your Store's generic email, however we are yet to receive any correspondence about the issue that you're currently experiencing! Looking forwards to your response so that we can be of further assistance!
Feb. 10, 2026
Thank you so much for the five-star rating! We truly appreciate your support for Kitenzo and we're delighted to know that you're satisfied with our App! We wish you continued success with your store and if you run into any more questions, just let us know! We'll be here and more than happy to help!
Feb. 9, 2026
muy bueno
Thank you so much for your delightful review! We're extremely happy to hear that you are having a good experience with Kitenzo! If you run into any more questions, please don't hesitate to get back in touch and let us know! We'll be here and more than happy to help!
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