Kitenzo ‑ Full Page Bundles
Let customers mix, match and build their perfect bundle!
Rating
4.3
feedback
244
chart
#2,452
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
2%
-
Less than a month
39%
-
Less than a year
40%
-
More than a year
18%
Reviews Summary
The reviews for the Shopify App are mostly positive, with users praising the functionality and customer service provided by the app's support team. Customers appreciate the ease of use, the ability to create product bundles, and the quick response times from the support team. Many users highlighted the exceptional customer service, mentioning specific team members like Denis, Natalie, and Dale who went above and beyond to assist with any issues or customizations. However, there were some negative reviews mentioning issues with pricing, slow response times from support, and technical problems like incorrect pricing at checkout and difficulties with theme integration.
Highlights
Review RSS Feed
All reviews
March 1, 2026
Thank you so much for sharing your 3-star rating! We always strive to provide a 5-star experience with Kitenzo, and we’d love to learn more about how we can improve Kitenzo for your store. If there was a specific feature you found missing or a technical hurdle you encountered, please reach out to our support team at [email protected]. We’re here to help and would appreciate the chance to turn this into a better experience for you!
Feb. 23, 2026
Thank you so much for the 5-star rating! We’re thrilled to hear that you're enjoying Kitenzo! If you ever run into any further questions, or come across any features that you'd like to see added to our App; please don't hesitate to get back in touch and let us know! We'll be here and more than happy to help!
Feb. 18, 2026
Thank you so much for the wonderful review! We are delighted to know that you’re having such a great experience with Kitenzo! If you run into any more questions, please don't hesitate to get back in touch and let us know! We'll be here and more than happy to help!
Feb. 17, 2026
The printed packing slip is loaded with code that is not just messy but confusing to our staff for fulfilment. a Bundle is 1 product not a whole bunch of individual products. I submitted a ticket but was informed this is how it is. Not very efficient for fulfillment
Thank you so much for sharing your feedback! We are truly sorry to hear that the packing slip layout is causing frustration for your fulfilment team. We want to clarify that Kitenzo is designed to be flexible; so you can configure your bundles to display as individual products, rather than a single product! While it sounds like there may have been some confusion on how to achieve this, we would love the opportunity to help you adjust these settings and to streamline your Bundle fulfilment process! Please reach out to our team directly so we can get this resolved for you right away! You can either do this through the App, or through contacting us directly at [email protected]! Looking forwards to your response!
Feb. 15, 2026
Using app
Over 4 years
Total reviews
1
Average rating
1.0
Thank you so much for taking the time to leave us a review! We are truly sorry to hear that your experience with Kitenzo hasn’t met your expectations, and we would love the opportunity to make things right! As such, could I please ask you to reach out to our Support Team at your earliest convenience! They would be more than happy to investigate any issues you've encountered and help resolve them for you! They've reached out to your Store's generic email, however we are yet to receive any correspondence about the issue that you're currently experiencing! Looking forwards to your response so that we can be of further assistance!
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