Bundle Builder
Bundle Builder: Set up AOV-boosting custom bundles
Rating
4.0
feedback
332
chart
#3,375
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
17%
-
Less than a year
56%
-
More than a year
25%
Reviews Summary
The reviews for the Bundle Builder app are mixed, with both positive and negative feedback from users. Positive aspects highlighted include excellent customer service, helpful and responsive support team, and the app's ability to increase sales and average order value. Users appreciate the team's willingness to go above and beyond to assist with issues and customization. On the other hand, negative feedback revolves around issues with pricing, glitches in the app causing duplicate products or incorrect charges, slow response times from customer support, and difficulties in integrating with other platforms like Shopify Plus and Recharge for subscriptions.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 27, 2024
Not only the best bundle builder app on Shopify but the best customer service. Natalie is awesome and so patient with my silly questions. She helped me troubleshoot and get me together. When I'm on the cover of Forbes magazine, it's because of Natalie and Bundle Builder.
June 7, 2024
The app is great and we recommend it if you want to offer bundles intuitively. Support is very responsive and helped me solve compatibility issues with my theme. I recommend it 100%.
Thank you for your fantastic review and recommendation! We're delighted to hear that you find Bundle Builder intuitive and that our support team was able to assist you with the compatibility issues. Your recommendation means a lot to us. If you have any further questions or need additional support, we're always here to help. Thanks again for your kind words and for choosing Bundle Builder!
May 29, 2024
Support has been great. Experience so far has been good with slight tweaks to the app.
Thank you so much for your positive review! We're thrilled to hear that you've had a great experience with our support team and that Bundle Builder has been working well for you. We appreciate your feedback on the slight tweaks, and we're always here to help you optimize your store even further. If you have any more suggestions or need further assistance, please don't hesitate to reach out. Thanks again for choosing Bundle Builder!
May 22, 2024
Do not use. Over priced, support ignores tickets and every time someone adds to cart it creates a duplicate product that shows in 'Shop All' and clogs up our back end. Avoid at all costs!
Thank you for your feedback. We’re truly sorry to hear about your experience with our app. Regarding your concerns, we noticed that you have an active support ticket with us, and we're currently awaiting your response to proceed further. Our support team is dedicated to resolving issues promptly, and we want to ensure that we address all your concerns effectively. Please check your email for our latest message and reply at your earliest convenience so we can assist you further.
April 29, 2024
Working with the team at Bundle Builder has been an amazing experience. They are knowledgeable, helpful, and have gone above and beyond for our company to provide an experience our customers desperately wanted. Not only have they been able to guide us through their app, and make adjustments that would better suite us, but they were also able to work with us on pricing. They've been a huge help at every step of the way! We highly recommend working with this attentive team!
Thank you so much for sharing your positive experience! We're thrilled to hear that Bundle Builder has been a valuable addition to your business and that you've found our team's support helpful. It's been a pleasure to work with you to customize the app, your bundles are looking great! Your feedback is incredibly important to us, and we're glad we could contribute to creating a great experience for your customers. If there's anything more we can do to assist you or enhance your experience further, please don't hesitate to reach out. Thanks again for choosing Bundle Builder!
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