Buy Button channel
All reviews
gowno nie dziala nie widac przycisku na stronie
This doesn't even work anymore. Add code for buy button and when yoi view the blog it changed the html. Shopify AI says we are not suppose to use this anymore
Hi, It's useless if you need to generate the code to display your products in other then default language. If you have more then one language available, there is no possibility to select the language to be used on generated code. They recommend to change the default language of your eshop each time you need to generate the code.. :) or at least this is what support team recommended me.
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support
the app is not working you cant create your button i dont think its updated for new shopify version or something
Hey there, Exzentriq Gameware. Thanks for taking the time to leave us a review for the Buy Button Channel. We're sorry to hear that you've been unable to create your button. Please, reach out to our Live Support Team (https://bit.ly/2AWw5VA) so one of our Advisors can help you with this issue and real-time and find a resolution. Thank you for bringing this issue to our attention. - Imogen, Shopify Support
This app is not working with Shopify automatic discounts and Shopify plus scripts. We added a special discount for the customer group and on checkout after using the direct buy button this shows real price instead of the discounted price.
Thank you for writing your review and for providing context on your issue. As you're having this issue, I would recommend contacting our support team directly (https://bit.ly/2AWw5VA) and asking them to investigate this for you. They will be able to authenticate you on the store and troubleshoot this in more detail in order to help find a resolution. -Victor, Shopify Support
BEWARE DO NOT USE THIS APP!! the buy button doesnt work unless have checkout open in a new browser (which doesn't work on Instagram or Android). Also the checkout URL with this app will show your MYSHOPIFY url which is extremely unprofessional. Shopify should not publish such a faulty app!
Hey, there! Thank you so much for the feedback! The Buy Button isn't intended to be used on Instagram as we have the Instagram Shopping integration: https://bit.ly/3hBvhsz. It'd definitely be great to gather further information on the issues you're experiencing so please feel free to reach out to our Support team directly so we can go over things with you: https://bit.ly/3cJkx8V. - Oliver, Shopify Support
Doesn't seem to work with Twitter? This page implies it does and gives setup instructions: https://help.shopify.com/en/manual/products/details/checkout-link "After you create a checkout link, you need to share the link with customers so that they can use it. You can copy the link text and paste it in email campaigns, social media posts, or direct messages. For example, you could paste the link in a Twitter post to let your followers easily buy a product on sale, or you could text the link to a customer who messages you asking how to buy a product." I've followed the instructions but only get options for a website or blog. Does this not work for Twitter now? 20 Jun 2020 Still doesn't work, No email received from Brie. Maybe because I'm a contractor working on this site so therefore my email is not the one listed as Store Contact Email? 20 July - still nothing.
Hi, there! You can certainly create a checkout link to share on Twitter. You'll want to navigate to Products > select the product > More actions > Create checkout link. You would then copy it and share it on your Twitter. I'll follow up with you via email shortly to see if you need any further assistance with that. Thanks! - Brie, Shopify Support
Buggy as hell when I tried to import my product catalog to Facebook. It simply doe not work. Keeps telling me some product info was missing but nothing was. Error, repeat, error, repeat, error.
Thank you for leaving this review. I'm sorry to hear about the troubles you're encountering with this error message, and I'd really like to help look into this further and provide assistance. With that said, I'll send you an email shortly with more information. I look forward to discussing this with you soon! - Rae, Shopify Support
Sorely disappointing. I've spent weeks on issues relating to the buy now buttons. It's not very flexible, there is no product image zoom (the product and thumbs are tiny), and the variants only change with the drop down selector not the thumbnail change (which is sloppy UX in my opinion) and the buy now sections on my site load slowly. If I could, I'd look elsewhere. Might have to code the products myself and only use button code.
Hi, there! Thanks so much for taking the time to provide your feedback. I can definitely appreciate how those customizations would be valuable, and I've made sure to pass those on to our developers so that they know you'd like to see those changes added to the Buy Button channel. In regards to the "Buy Now" buttons on your product page, these are actually unrelated to the Buy Button sales channel, and are their own dynamic checkout buttons created separately from the channel. I'd like to find out more about the issue you're having with those to see if there's anything we can do to help. I'll follow up with you via email shortly and we can chat there. Speak soon! - Brie, Shopify Support
I think this app sucks and needs to be re-developed. The buttons can't be customized well and slow the page load down to a crawl on pages where I've put them. Please develop an improved version that actually allows you to create "Amazon style" buttons or other easy to read buttons. Reply to dev response: You haven't addressed any of my concerns: SLOW LOAD TIME (why?), poor graphic controls, not easy to read, poor conversion. I won't hire a shopify expert when I can just not use this stupid app! I can create my own buttons with an external cart URL and it works fine and doesn't slow down my site. The point of an app like this should be for DIY not to hire an expert! I've tweaked CSS myself on quite a few apps to create great looking buttons that convert well on my (non-shopify) pages so why make this one so locked down and dysfunctional? This app sucks just get rid of it or start over and redevelop it! Clearly I'm not the only one who feels this way since 38 people gave it one star likely because we can't give it zero.
Thanks for providing this feedback about Shopify's Buy Button app! Although there are some customization tools within the app, I understand your frustration with the limited ways you can update the look and feel of the button. We generally recommend that you get in touch with a developer (such as a Shopify Expert: https://experts.shopify.com/developers), but our team is always looking for ways to improve. I’ve reached out to you via email so we can take a look at this together, and I hope to hear from you soon! - Lauren, Shopify Support
Need mayor improvements, I've called several times to try and add credit card icons or anything to let customers know they can use any credit cards , but only shows Paypal and that's it. Customers think we only accept Paypal
Buy Buttons have a serious issue with the safari browser that will prevent many, though not all safari, customers from checking out. They either receive "cart empty" errors or the payment doesn't go through and no error is returned to the customer, leaving them confused. Our issue has been open with shopify support for 3+ months (since Jan 2018), though I suspect this was an issue prior to that. The support team is slow to respond, fill up emails with apologies instead of action and they have made 1 failed attempt to fix it. Here's their only solution / workaround so far: "The issue stems from the "Prevent Cross Domain Tracking" setting in Safari. Once this setting is disabled, customers using Safari will be able to checkout as expected" Asking customers to disable a security setting, isn't a workable solution! Avoid this app at all costs if you have many customers using safari.
Great concept but useless unless it is able to be customised.
The fact you can't customize the button with this widget is a complete disaster. Get your act together and do the work. HINT TO SHOPIFY: If you fix this, more people will be using the buy button, which means more revenue for them, which means more revenue FOR YOU! No brainer. Use your brains.
Good idea, but doesnt quite work. Once you actually get the button working it doesnt link to the product on the site and wants to go straight to checkout, which isnt ideal for any customer.
If you have multiple product variants, it lumps them all into a single dropdown, which makes choosing the correct combination very frustrating for the user. Why can't it just provide the same interface as on a regular product page?
Sometimes works, sometimes doesn't. Recently it stopped completely for no discernible reason and Shopify support had no clue as to how to help. It's also worth noting that the overnight transition from old buy button to new buy button was not a nice thing to do. People rely on this thing to work and you shouldn't just change it without warning. The old buy button worked perfectly.
cant get the product embed to work in mail chimp. Rubbish
I sell more than one product, thus I need to embed more than one product.
PLEASE BRING BACK THE OLD WIDGET!!! You have made my external site obsolete. Just allow us to use the old code again. PLEASE!
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