Buy Button channel
Sell your products on any website or blog.
Rating
3.6
feedback
401
chart
#18
All reviews
Rating Breakdown
Review RSS Feed
June 9, 2024
The buy button has two main shortcomings. The first is that there is no way to add the cart on the side of the page to a whole website. It only shows up on pages where there is another buy button. So if you had a Wordpress site, the cart button will not follow the user as they navigate. The second issue is a bigger one. If your customer is in the cart and clicks the logo to go back to the full shopify page, the cart contents don't follow. So a person might put a few items in the cart on a Wordpress site, click the link to the storefront, then have nothing in the cart. They might shop more, not realizing it, and purchase just the additional items. It does work really well, though for products. The cart link on the side of the page is nice, it is well designed, and it is connects with other products on the same site really well.
Thank you for taking the time to share your feedback. We will absolutely log that for future consideration. -Olivia, Shopify Support
May 30, 2024
The app does it works, but after installing the app after few sessions i find it to be blank, the app doesn't connect with shopify admin for some reason. it shows "admin.shopify.com refused to connect." can you kindly fix this?
Hi there, thank you for reaching out. This is an issue we'll want to investigate further so please contact our support team for further assistance: https://shopify.link/vRnL. Our team can authenticate you on your account and look into this in more detail. -Victor, Shopify Support
May 12, 2024
I want to add a list of 4 products to my blog post. However, with this app I either can add 1 product or a collection of products which is very odd. Also, it's not aligned well within my blog post and stick to the left of the page. Please advise
Hi there. Thank you for your feedback. At this time, you can add a Buy Button for a single product or collection. You can learn more about this here: https://shopify.link/eLMM. You can also learn more about adding a Buy Button via HTML code here: https://shopify.link/2zqw. -Mac, Shopify Support
March 25, 2024
I'd love the option to just deeplink to my shop's PDP. I don't want to checkout off platform, I just want to send them to my shop with this nice little widget. Also, there isn't an option to customize the background colors. I know it matches my shop's theme but that doesn't match some of the site I want to render this.
Thanks for your feedback! There are several customizations available for the Buy Button, including color: https://shopify.link/5QZV. We're happy to share your suggestions with our developers for consideration in future updates. -Sophia, Shopify Support
Feb. 29, 2024
It's a fantastic idea and works well on mobile, but on desktop with Chrome browser, there is a glitch on first-page load. The product collections window is truncated. Any resizing of the browser makes the collection window fully appear. All subsequent views are fine, but press f5 to reload the page and the problem reoccurs. Looking on the Shopify forum shows that this or a very similar issue has been occurring for a few years and I wonder if they just can't fix it.
Thank you for taking the time to write your review and share your feedback with us on the Buy Button channel. I am sorry to hear that you've experienced this issue and your feedback will be communicated to our development team. Please also feel free to contact our support team about this to see if there's any troubleshooting we can do on our end: https://shopify.link/vRnL. -Victor, Shopify Support
Dec. 12, 2023
Interesting but...unfortunetly, login to customer account doesn't work. After login, it redirects you to the Online Store and loose cart contain. I used it to sell a collection of products from our WordPress site and customize user experience. As I could not find any support, I hope my review will help fix that issue.
Hi there, thank you for your review. You can try creating a new button to add to your Wordpress site to see if generating a fresh button helps; if not, please contact our support team via the Help Center and we'll see if there's any troubleshooting we can do for you here: https://shopify.link/vRnL. -Victor, Shopify Support
Dec. 4, 2023
The Buy Button works great... But, there is one major draw back. If your site is selling a lot of products then it is customary to want a search or filter option. There doesn't seem to be a way do to that with this plugin which can be extremely annoying. If you have only a few product, this plugin is great. But, if not, the plugin will get real old real fast without one of those two major features.
Hi, there. Thank you for taking the time to provide us this feedback for the Buy Button app! I've gone ahead and shared your feature request with our Development Team for their consideration in a future update. I can't say what the outcome of the feedback will be, but it's been brought to those folks who need to see it! -Imogen, Shopify Support
Oct. 26, 2023
A great simple app to sell products or collections from other sites. We use it on several sites. What we miss (or can;t find anywere) is sources or refferers in the order analytics. If that's possible it will receive 5 stars.
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support
Aug. 28, 2023
I need some assistance. I'm getting this error message "Preview error. Please refresh" after selecting the product and when I click next to get the embed code it takes me to a white screen. When I hit the back button I have to start over again. Can someone email me please.
Hi there! Thank you for sharing your review. In order to rule out a potential local issue, kindly try accessing the page through a different browser, network, and device. If you are still having issues, I'd encourage you to connect with our Live Support so we can take a closer look into the connection error: https://shopify.link/YWD7 -Mac, Shopify Support
May 13, 2023
Hello. I have problem where when i click checkout on the buy button that i added to my WIX website it says my shopify store refused to connect. Also I added multiple buy now buttons to my WIX website, so how do i create a seperate Cart button where all the products that you added to cart will be shown there. Hope you reply to my updated review. Thank You!
Hi there. Thank you for taking the time to leave your feedback. To share some insight, the Buy Button is intended to be used on external websites, like on a blog, to allow for customers to quickly and easily make a purchase. It's not something that is meant to integrate into your own Shopify Store. With that said, I'd encourage you to connect with our Live Support so we can take a closer look into the connection error: https://bit.ly/2AWw5VA. - Blair, Shopify Support
April 16, 2022
Hello good app, but Is that possible to redirect to product page instead of Cart please?? thanks in advance
Hello, there. Thank you for taking the time and writing this review! Redirecting to the product page isn't possible at this time, as the Buy Buttons were designed for use on external or third-party websites. However, we understand that this is an important function for you and we'd be happy to pass your suggestion along to our development team for future considerations. Cheers! -Elias, Shopify Support
March 30, 2022
Seems to work except the domain gives my default Shopify domain, can I change it to my custom domain and it works? Also appears when I place the item in the shopping cart, my shopping cart on my store doesn't show it if I change tabs (and refresh).
Thank you for writing your review and sharing your feedback with us here. If you do not have an online store with Shopify (i.e. you are on the Lite plan) then you will not be able to change the myshopify.com URL. However, if you do have an online store with Shopify, then we may be able to assist with some changes to the Buy Button's code that can change the domain that displays at checkout. I would recommend contacting our support team directly and asking for some assistance with this: https://bit.ly/2AWw5VA. They'll be able to authenticate you on your account and help further. -Victor, Shopify Support
Nov. 2, 2021
I use the buy button as the payment platform for my own website. Its alright, but it can be a lot better if it had the following: - Apple Pay isn't an option as a payment method with a buy button and thats a big set back as Apple Pay is a very popular in demand - if you have variants for a product, all the variant images show under the product information. The variant images should be separate from your product image. You should only see the variant images when you select the variant in the drop down - the shopping cart will only appear on your own website if you select a buy button. The shopping cart should be its own separate feature to be able to integrate with your own personal website. If customers are browsing your site they cant go back to view there cart seamlessly unless they select a buy button and that isn't great . - the buy button / Shopify lite plan should include having the email subscription feature as well as the my account /login/register feature. Since the buy button creates its own cart the my account feature will connect with the cart. If you have your own website and you try to have your own my account feature its not going to register with the buy button cart and thats a big downfall. - The buy button needs to be able to work with websites for online buying . A more user friendly manual for using a buy button for a personal website not just a blog. -
Hey, there. Thank you for taking the time and writing this review. We understand that being able to support Apple Pay, having separated variant images, and email subscriptions with the buy buttons can be beneficial for our merchants, like yourself, and we'd be happy to share this feedback with our development team. Cheers! -Elias, Shopify Support
Oct. 27, 2021
I like the flexibility the buy button offers me as a small digital shop. I had a bad experience with getting digital downloads to work for me and had to contact support because orders were not getting fulfilled and the email link to the product led to an error. I was told it's because I don't have an online store so I had to change a few settings and the digital downloads email templates with the support rep. I appreciated her help a lot but I think this could be improved so that the integration between Shopify and the Digital Downloads app is smoother and would not require a support call.
Hey, there. Thank you for taking the time and sharing this experience with us. We understand how important this is to you and we'd be happy to pass your feedback to our development team. Cheers! -Elias, Shopify Support
Aug. 31, 2021
I used the but button on my WordPress site shop, and while it's easy to use and work really well, I did have a problem where when using the buy button collection feature, the photo resolution became diminished to the point of being unusable. It was better with the buy button product feature. They really should fix this photo issue.
Hey, there. Thank you for your review, we are sorry to hear you experienced this issue regarding your collection images. I would recommend getting in touch with our Support team so they can take a closer look into this with you. Please visit the Shopify Help Center (https://bit.ly/3cJkx8V) and log into your account to create a support request and we would be happy to investigate this further. -Marty, Shopify Support
Aug. 15, 2021
I wish more apps were available with the buy button. I really love that I can use the buy button with my Squarespace website but want a bit more functionality.
Hey, there. Thank you for taking the time and sharing this feedback with us. We understand how important it is for you to be able to use apps with our Buy Button channel, and we'd be happy to pass your feedback to our Development team. That being said, you may also be able to add some functionalities through through custom coding. However, this does fall outside our scope of support. If you'd like to explore this option, you can consider hiring a developer to assist you with this. Feel free to find a certified developer on Shopify Experts (https://bit.ly/2ppo7OV). Cheers! -Elias, Shopify Support
July 26, 2021
How to make it align centered into my blog post page? Very hard to find a way to solve the problem. Can somebody help me, thank you so much!
Hey, there. Thank you for reaching out. We recommend reaching out to the third-party hosting for your website to see if this is something that can help you with, as the Buy Buttons are embedded to your hosted website. That being said, our Support team can also try assisting you with this through live chat, email, or callback. To contact our Support team, please visit the Shopify Help Center https://bit.ly/2Vt7Et5 and log into your account. Cheers! -Elias, Shopify Support
June 8, 2021
The buy button channel is super useful for us. If would be exceptionally useful though if the team just documented what properties could be passed into the checkout flow. For example, I noticed by accident if I add &email=x to the checkout link that successfully passes into the checkout flow. That's wonderful! Please document it!
Hey, there. Thank you for taking the time and writing this review! I'm glad to hear that you're finding the Buy Button channel useful. I can also see how having a documentation of what properties could be passed into the checkout flow can be helpful for our merchants, like yourself, and I'd be happy to share your suggestion with our developers for future considerations. Cheers! -Elias, Shopify Support
June 6, 2021
I have lost 2 days as of now due to changing from my store to buy button I have called and gotten no help Your agent needs to speak with others which mean I will loose another day of sales
Hey, there. Sorry to hear that you're experiencing issues with changing to our Buy Button sales channel. We're not sure which type of issue you're running into, as we don't have any further information, so our Support team will be best equipped to assist you with any account-specific inquiries. It's worth noting that some resolutions may require our Support team to get in touch with another one of our teams, so this does depend on the issue. Nonetheless, if you've already created a support ticket, our Support team can also help you check on the status of your ticket. If not, please visit the Shopify Help Center (https://bit.ly/2CQXf1k) and log in to your account to create a support request. Thank you! -Elias, Shopify Support
April 28, 2021
Overall, this is a great way to quickly get selling on your existing website. Beware, though, of a critical error with the default setup. There is a setting enabled called 'Open checkout in new window', which does not work on Android or in Instagram browser. Once you change this to 'open in same window' it works fine.
Hi, there. Thanks for taking the time to write a review and share this feedback. I think is very helpful advice for others, and I'm happy to pass that along to our developers. Cheers. -Elias, Shopify Support