Buy Button channel
Sell your products on any website or blog.
Rating
3.6
feedback
401
chart
#18
All reviews
Rating Breakdown
Review RSS Feed
June 10, 2024
Great concept but very bad usability. Unless you are a skilled web developer do not waste your time. The buy button is HTML code you must install. Don't waste your time here and find a better alternative
Thanks for sharing your review with us! While you do have to install code to use the Buy Button, you certainly do not have to be a web developer. For extra support, feel free to connect with our Live Team here: https://shopify.link/vRnL. -Olivia, Shopify Support
March 12, 2024
Not compatible with Subscription based products - including their own Shopify Subscriptions app they released. It used to work with appstle, but now that stopped suddenly too so now I will be uninstalling.
Hi there, thank you for your review. We appreciate your feedback on how the Buy Button channel can be improved and I can see why you'd want compatability with subscription-based apps. I'll be sure to pass your comments onto our development team. -Victor, Shopify Support
Feb. 9, 2024
Works ok but will not work with any bundle created with Shopify's own bundle app, which is very odd and limiting.
Thank you for taking the time to share your review. We absolutely appreciate your feedback and have logged it with our developers for future consideration. We sincerely take all efforts to improve our services and thank you for your comments. -Olivia, Shopify Support
Feb. 18, 2023
It should be very interesting, but ... unfortunately it doesn' it doesn't integrate to external transparent checkout in shopify. Sory, I'm quiting it
Hey, there. Thank you for taking the time to leave us a review for the Buy Button Channel. Just to set some expectations around the Button, it's meant to be used on external websites, like on a blog for example, to allow for the quick and easy sale of merchandise. It's not something that is meant to integrate into your own Shopify Store. I feel that there may be some confusion around the purpose of the channel, so I recommend that you reach out to our Live Team using this link (https://bit.ly/2AWw5VA) so they can discuss your options and potential solutions with you. -Imogen, Shopify Support
Jan. 11, 2023
We use the Buy Box app in our blogs to embed suggested products in our online store. The problem is that the shopper can only click to add to cart... there's no way to have the click go to the product details page. Please add a feature so that we can control where the Buy Box clicks to so that people can see the product image, title and price and be directed to the product details page.
Hey, there. Thank you for taking the time and sharing this review. While we don't recommend the use of Buy Buttons on your store or blog as they can cause problems with the checkout process (https://bit.ly/3GMgqGA), we'd be happy to share your feedback on being able to control the directing of Buy Buttons along to our development team. Thanks again! -Elias, Shopify Support
Dec. 1, 2022
This app was terribly coded. It doesn't center the button on your page even when you set it to do so. Furthermore, the button wasn't showing up on mobile.
Thank you for taking the time to share your feedback. Based on what you shared, it sounds as though there may be something extenuating preventing changes from taking effect. I encourage you to connect with our Support team (https://bit.ly/2AWw5VA) so we can help you troubleshoot this matter further. -Olivia, Shopify Support
Feb. 10, 2022
The Buy Button was exactly what we were looking for. We have almost 20,000 parts SKUs on our site. Unfortunately though, after implementing it site wide, we found out that the Buy Button isn't getting added to new parts added to our store and requires manual updating. Not sure what the issue is but the implementation has not gone well. Hoping there is a quick fix but developer thinks we might need to migrate to Shopify's GraphQL API and that will take a fair bit of work. Reach out to us Shopify if you're reading this!
Thank you for notifying us of the issues you've had with the Buy Button and for writing your review here. I would recommend contacting our support team directly so that we can authenticate you on the store, speak to you about your store's needs, and if the Buy Button can meet these needs. You can contact us directly here: https://bit.ly/2AWw5VA. -Victor, Shopify Support
July 16, 2021
This app is ok but problematic. If you have a lot of text on the product and want to showcase that, it won't open on a new tab and will clutter the screen without respecting paragraphs and spaces. It also failed to align into my page centered, there is no option. With 0 knowledge of coding it took me 1 hour to figure out how to center it manually. If it matters, I am on the theme prestige. Not allowing me to use the fonts of my choice or the website defaults is extremely annoying. I only recommend if you need the basics or don't care about design much. If that's what you need, then yes it's functional and simple.
Thank you for writing your review and for detailing your experiences with the Buy Button app. I can appreciate that the limitations of the app can be frustrating when trying to get the button to look how you want it to, and whilst the nature of how the button works makes it far less customisable than an online store on Shopify, I can see why having more options to make editing the button easier would be beneficial. Feedback from merchants is always appreciated and I will be sure to pass your comments onto our app development team. -Victor, Shopify Support
March 29, 2021
We use the Buy button on a Webflow site, but there is not many options to embed the button into the design (other than color). We therefore made a custom shopify embed button to allow for more products using the same embed code and customizing the button and chart elements to fit the design. Using Shopify only as the eCommerce engine works very well.
Hey, there! I can definitely see how being able to customize the button a bit more could be beneficial - I'll be sure to pass that on to the correct team as a feature request for you. Thanks so much for the feedback! - Oliver, Shopify Support
Aug. 7, 2020
It needs work. Needs to be more user friendly and provide better User Interaction/User Experience. People find it hard to trust buying through this buy button, all my customers are using Paypal instead.
Thank you for writing your review and for providing your suggestions on how the Buy Button app could be improved. I will be sure to submit your feedback to our team who build and develop the app. Merchant feedback plays a large part in determining what changes we make to the platform, so your comments here are much appreciated. -Oliver, Shopify Support
July 30, 2020
Giving this 2 stars as it works for my single purchase products but doesn't seem to work for my products which I have as a subscription though the Recharge App so right now its not quite the solution I was hoping it was. If anyone can help with that tough then maybe I can turn it into a 5 star review!
Hi, there! Thanks so much for the feedback; I can definitely see how that would be an obstacle as a business selling products with subscriptions. I'd suggest reaching out to the ReCharge team to submit a feature request with them, so that hopefully their services can be compatible with the Buy Button in the future. I'll be sure to pass that on to the relevant team on our end as well. Cheers! - Brie, Shopify Support
July 5, 2020
if you install the buy button, where people can add more products to the same purchase, like merge carts!
Thank you for writing your review and providing us with your feedback. The Buy Button currently works in a way that allows for customers to make a single purchase, although I can see why the option of merging carts would be attractive. I will be sure to submit your suggestion to our development team for them to consider. -Victor, Shopify Support
June 22, 2020
I am using the buy button on my Shopify Blog. It has been a very time-consuming / un-intuitive process requiring coding etc. If there was a better way to achieve the same result (selling on a blog post for example) it would be helpful
Thank you for writing your review and for providing your suggestions on how the Buy Button app could be improved. I can see why making the process of creating a buy button more straightforward would be of benefit to you, so I will be sure to submit your feedback to our team who build and develop the app. Merchant feedback plays a large part in determining changes to our platform, so your comments here are much appreciated. -Victor, Shopify Support
April 9, 2020
The buy button is quite good but the images are very low res on our website that pull from Shopify and it looks bad. They should know photos are the most important thing. I get page load speeds, but at least offer users the option to show higher res photos, big disappointment. Otherwise really like the buy button.
Thanks for taking the time to leave us a review. I'm glad to hear you like the Buy Button app, and sorry that you've had trouble with your image resolution. This sounds like it may be an issue unrelated to the Buy Button itself; nevertheless, I'd be happy to take a look into this for you. I've gone ahead sent you an email with more information and some questions. Hope to hear from you soon! - Ryder, Shopify Support
April 7, 2020
Saw the previous features for this, allowing it to work with WP and other sites and feel like I missed out. I really hate that Shopify themes are so limiting, 3rd party templates are way too expensive or not reliable ( I was scammed by theme forest for a theme that caused me to miss out on Christmas our first year in business) , and don't offer one of the biggest tools needed to succeed. Blogging. I have tried using the Buy Button with two different sites, even using WP (which has it's own set up of issues) and now just wish Shopify would restructure so we didn't have such a hard time as new business owners. We should be able to report scams to Shopify and they get involved. And how about a new theme from you all at least once every other month. And lower the prices of the 3rd party ones. They still try to nickle and dime you, if you ask for features that are shown in the demo, even if made by Shopify and don't work as advertised. I also have a terrible time getting help from Shopify Support, so I gave up even asking for help and have been spending my time over the last year and a half, trying out every other E-commerce site and resigned to just use this button until we can afford a higher end developer and move completely way from Shopify. I just wish it were easier. Would gladly do it all here at Shopify if it were.
Thank you for leaving this review and sharing these details - we really appreciate your feedback. I'm going to send you an email so that we can discuss using Buy Buttons in more detail. I'd also like to follow up on some of the other suggestions you mentioned and talk about these further. I'll be in touch soon! - Rae, Shopify Support
Nov. 29, 2019
easy to createt links to post on blogs but the price keep showing as a script < > whichever option i use.
Thank for you writing your review and for providing us with your feedback. I'm not sure if you have edited the Buy Button's embed code and are getting this error, or if it is appearing by default, so I will be reaching out over email to find out more on this problem. Please keep an eye out for my email and get back to me there if you'd like further assistance. -Victor, Shopify Support
Oct. 29, 2019
My experience with Shopify so far is that it's painfully slow. Everything you touch requires a loading screen to appear for sometimes more than 5 seconds, when you're trying to get some work done this is infuriating. Setting up the system to not require shipping is also a pain point, everything is geared toward shipping and removing it results in weird use of language and weird hacks suggested by support to add click and collect as a shipping option. We're concerned that our customers will become confused. This is our trial week so we see how it goes.
Thank you for reaching out and writing your review. We value the feedback you have provided and I can appreciate why the issues you've mentioned have been a frustration to you. I'd like to touch base with you and find out more on how you are getting on, and if there's more that I can do to help in terms of using the Buy Button and the Shopify platform in general. I will be sending you an email shortly and I look forward to your response. -Victor, Shopify Support
Oct. 26, 2019
This app is fine in a pinch, but doesn't give much control over functionality to help store owners control the customer experience. For instance, if you don't want a checkout window to pop up in a new window, you need to dig pretty deep in the forums to figure out the obscure code to add to the javascript button code. It's also inconsistent with the settings of my store, which uses a cart page instead of a drawer. There ought to be a setting that lets one direct add-to-cart links to the cart page instead of using the drawer. It's too easy for this app to behave in a way inconsistent with stores that don't use the default Shopify settings.
Thank you for getting in touch and providing your feedback to us here. The Buy Button does have limited customization options when compared to what you can do with themes on the Online Store sales channel, but I can appreciate why greater control of the customer experience when using the Buy Button would be of great use to you. Merchant feedback is one of the key drivers of our platform's evolution, especially for our own apps, so I will be submitting your feedback to our development team for their consideration. Thank you again for providing your feedback. -Victor, Shopify Support
Oct. 15, 2019
Needs the ability to add more than just one product at a time at a time instead of having to create collections (since I like to add these buttons to the end of a blog so the combination of items will be different) Also wish there was a way to custom design the "View Product" button since there are some unnecessary things that show up when I click on view product (but I don't wanna have to change the product page just for that). View Product button literally pulls everything from your product page including custom codes. It just looks awful
Thank you for taking the time to write your review and for providing us with your feedback. I can certainly see why these suggested changes to the Buy Button app would be helpful and as such I have submitted this feedback to our development team for their consideration. Merchant feedback plays a large part in our decision making process when it comes to making improvements to the apps that Shopify offers, so we appreciate you letting us know your thoughts on what would help make the Buy Button app more useful. -Victor, Shopify Support
Oct. 3, 2019
Really need custom themes and apps to come across to Buy button. these are the major part on how my customers choose a product and advise me of their information required on that Product. will probably close my account as not suitable for my needs
Thank you for sharing this feedback! Having apps and themes work with the Buy Button can be a bit complicated, as the Buy Button is intended to be installed on a third party website. This means that the functionality of the site is handled entirely outside of Shopify. That being said, we’re always working to improve the way our apps work, so I’ve followed up with you via email to log your feedback for our development team. -Lizzy, Shopify Support