Rating

4.7

feedback

62

Reviews

chart

#1,586

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    8%
  • Less than a month
    40%
  • Less than a year
    45%
  • More than a year
    5%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising its ease of use, helpful customer support, and effectiveness in creating customizable bundles. Users appreciate the app's ability to increase sales through bundled offerings and its seamless integration with Shopify stores. The customer service, particularly from Josh and Benny, is highlighted as exceptional, with quick responses and assistance in customizing the app to fit individual store needs. However, there are a few negative reviews mentioning issues with billing, uninstallation, and lack of proper guidelines. Overall, the app seems to be highly recommended for its functionality and support.

Highlights

Ease of use and effectiveness in creating customizable bundles
Positive customer support experiences
Increase in sales through bundled offerings
Issues with billing and uninstallation
Lack of proper guidelines

Rating Breakdown

  • 5
    87% (54 ratings)
  • 4
    5% (3 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (4 ratings)

Reviews with Text

  • 100% (62)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 1, 2025

Josh is very helpful and the app itself is the best. Thanks Josh!!! We couldn't have done this without you!!!

Using app

18 days

Total reviews

10

Average rating

4.2

5 / 5 Share

April 8, 2025

Quite useful and easy to work with. I´ve been using it for more than a year, I definitely recommend it.

Using app

About 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

March 28, 2025

They charge me £18 although the app uninstalled. Read everything carefully.

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, I wanted to look into this for you right away after hearing about the charge. I checked the app history, and it looks like your store has installed and uninstalled our app a few times before the charge. Since the trial period is tied to the store (rather than each installation), it had already been used up during a previous install. Because the trial was considered expired, the recurring charge was set to activate on your next install. The charge went through even though there were only a few days between installs and uninstalls, due to Shopify’s billing cycle working differently from our app’s cycle. If you’d like to learn more about how Shopify handles billing for apps, you can check out their help article here: Shopify App Subscriptions (https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#subscriptions)

5 / 5 Share

March 12, 2025

Fantastic app, really helps us bundle up existing inventory with ease. Awesome support too, always happy to help with issues and customisation. Couldn’t recommend highly enough.

Using app

About 22 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 10, 2025

Fantastic app! The support team is also amazing! Josh is incredibly kind and patient. He is highly skilled at what he does and went above and beyond. Many thank you's!

Using app

About 1 year

Total reviews

3

Average rating

5.0

All reviews

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