Rating

4.8

feedback

188

Reviews

chart

#1,079

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    14%
  • Less than a month
    35%
  • Less than a year
    38%
  • More than a year
    10%

Reviews Summary

The reviews for the Candy Rack Shopify App are overwhelmingly positive, highlighting its usefulness in increasing Average Order Value (AOV) through on-page, cart, and post-purchase upsells. Customers praise the app for its user-friendly interface, excellent customer support, and quick response times. Many users appreciate the seamless integration of the upsell widget with their store's theme and the real results it delivers. The support team is commended for being attentive, patient, and going above and beyond to assist with customizations and resolving issues. However, there are a few mentions of disappointment regarding the lack of a free plan, with some users expecting a fully free option rather than a trial period.

Highlights

Positive customer support and quick response times
Effective in increasing Average Order Value (AOV) through upsells
User-friendly interface and seamless integration with store theme
Disappointment over lack of a free plan
App customization and resolution of issues

Rating Breakdown

  • 5
    96% (181 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 97% (181)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Feb. 18, 2026

Used the app for a few years. Very good app and does what its supposed to do very well and excellent support. Conversion has not been great which is why I am no longer using the app. I went for another upsell in cart method instead which is probably better suited for my business. Thanks

Using app

--

Total reviews

7

Average rating

4.7

5 / 5 Share

Feb. 12, 2026

Amazing app for upselling, works effortlessly with no problems.

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Does almost everything I need and the support is good and have added my feature requests on the roadmap

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review. We're glad our team has been helpful. We are indeed planning to deliver the single-item upsell layout in the very near future. Don't hesitate to reach out to us whenever you need our assistance!

5 / 5 Share

Jan. 31, 2026

Wonderful and user friendly. Tried to do pop ups with a couple other apps before I tried Candy Rack, and they couldn’t do the job. Candy Rack saved the day.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind review! We’re happy to hear that Candy Rack is providing the user-friendly experience you were looking for. If you ever need any assistance as you continue using the app, please don't hesitate to reach out to us :)

4 / 5 Share

Jan. 7, 2026

Very useful. Support is quick and attentive. I recomend it!

Store

TUCCA

Using app

8 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for the kind words. We're glad to have you with us! Our support team is always ready to assist if you need any further help as you grow :)

All reviews

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