Rating

4.8

feedback

186

Reviews

chart

#1,197

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    15%
  • Less than a month
    35%
  • Less than a year
    38%
  • More than a year
    10%

Reviews Summary

The reviews for the Candy Rack Shopify App are overwhelmingly positive, highlighting its usefulness in increasing Average Order Value (AOV) through on-page, cart, and post-purchase upsells. Customers praise the app for its user-friendly interface, excellent customer support, and quick response times. Many users appreciate the seamless integration of the upsell widget with their store's theme and the real results it delivers. The support team is commended for being attentive, patient, and going above and beyond to assist with customizations and resolving issues. However, there are a few mentions of disappointment regarding the lack of a free plan, with some users expecting a fully free option rather than a trial period.

Highlights

Positive customer support and quick response times
Effective in increasing Average Order Value (AOV) through upsells
User-friendly interface and seamless integration with store theme
Disappointment over lack of a free plan
App customization and resolution of issues

Rating Breakdown

  • 5
    97% (180 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 97% (179)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Jan. 7, 2026

Very useful. Support is quick and attentive. I recomend it!

Store

TUCCA

Using app

8 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for the kind words. We're glad to have you with us! Our support team is always ready to assist if you need any further help as you grow :)

5 / 5 Share

Jan. 1, 2026

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the five-star rating. We are glad to have supported your business for the past year and appreciate you taking the time to share your support. If there is ever anything you need as you continue using Candy Rack, please don't hesitate to reach out :)

5 / 5 Share

Dec. 18, 2025

A good option if you want to consolidate on-page, cart, and post-purchase upsells into one app as I did. The Candy Rack team was super helpful with a demo call and with support after installation. They responded over chat to help me get everything working properly including updates to formatting and fixing a bug btwn the app and my theme.

Store

Tortuga

Using app

About 1 month

Total reviews

10

Average rating

4.7

Developer Reply

We appreciate the detailed feedback, and we're happy that Candy Rack is providing a consolidated solution for your on-page and post-purchase upsells. Please let us know if you need anything else as you grow!

5 / 5 Share

Nov. 25, 2025

Great app to improve your AOV. Offers several options, where to place your upsells and keeps adding more! Customer care is excellent!!! I had a lot of questions and all of them have been patiently answered.

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for this review. We are pleased to know that Candy Rack is effectively helping you improve your AOV and that you find value in our diverse upselling options and ongoing feature development. We are also committed to providing thorough and patient customer support, and we appreciate you recognizing our team's efforts.

5 / 5 Share

Nov. 24, 2025

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the five-star rating! We appreciate your support and are delighted you are having a great experience with Candy Rack. If you ever have questions or need assistance, please feel free to reach out!

All reviews

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