Rating

4.9

feedback

291

Reviews

chart

#637

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    4%
  • Less than a month
    23%
  • Less than a year
    50%
  • More than a year
    22%

Reviews Summary

The reviews for the Candy Rack Shopify App are overwhelmingly positive, highlighting the fantastic customer support, ease of use, and effectiveness in upselling products. Users appreciate the app's customization options, quick response from the support team, and the positive impact on their conversion rates. Many reviewers specifically mention the exceptional customer service provided by team members like Emmanuel, Glacy, Alex, Lucia, and Rein. The app is praised for its user-friendly interface, quick problem-solving abilities, and seamless integration with various Shopify themes. However, there are a few mentions of minor issues or feature requests, but these are overshadowed by the app's overall performance and support quality.

Highlights

Positive customer support and quick problem-solving
Ease of use and customization options
Effectiveness in upselling products
User-friendly interface and seamless integration with Shopify themes
Minor issues or feature requests mentioned in a few reviews

Rating Breakdown

  • 5
    97% (282 ratings)
  • 4
    2% (6 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

March 13, 2025

Easy to set up, easy to use. If you have any problems support is fast to reply and assist. We're using for a Shopify Plus store, price is relatively high, so that's why I give it a 4/5. But would recommend, as it is already working for us.

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

March 7, 2025

Candy Rack has been an absolute game-changer for our online sales. No other upsell app comes close - it has enabled us to sell tens of thousands of additional products in the past year with impressive take rates. A huge thanks to Tomas and the Candy Rack team for making this possible!

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

March 4, 2025

Great support, immediately helped incorporate our brand colours into buttons and really pleasant to talk to.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 28, 2025

Fantastic app and fantastic support - highly customizable and offers a fast option to upsell products to our customers without affecting the structure of our product pages. We spoke with Emmanuel who was very understanding and quick to help with any questions we had.

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 14, 2025

FUnktionier gut und sieht hübsch aus!

Using app

14 days

Total reviews

5

Average rating

5.0

All reviews

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