Rating

4.9

feedback

282

Reviews

chart

#644

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    4%
  • Less than a month
    24%
  • Less than a year
    51%
  • More than a year
    20%

Reviews Summary

The reviews for the Candy Rack Shopify App are overwhelmingly positive, with users praising the exceptional customer support, ease of use, and effectiveness of the app in boosting sales. Customers appreciate the app's ability to offer upsells and post-purchase offers, leading to increased average order value. The support team is highlighted for being responsive, helpful, and willing to make customizations to align with the store's theme. Users also mention that the app is user-friendly and provides a seamless experience for both merchants and customers. However, there are a few mentions of minor issues or features that users are still exploring to optimize for their specific needs.

Highlights

Exceptional customer support and responsiveness
Effectiveness in boosting sales and average order value
User-friendly interface and ease of use
Customization options to align with store theme
Minor issues or features still being explored for optimization

Rating Breakdown

  • 5
    97% (274 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 10, 2024

I had an absolutely wonderful experience with Candy Rack, thanks to Glacy's exceptional customer service! I encountered a minor issue and reached out for help. Glacy was not only responsive but also incredibly patient and attentive in addressing my concerns. The problem was resolved quicker than I anticipated, with Glacy guiding me through every step with ease and professionalism. It's rare to find such dedicated and effective support! Highly recommend Candy Rack if you're looking for a seamless and supportive customer experience. Five stars all the way!

Store

MaxFuel

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 7, 2024

Awesome app and really helpful support. Would definitely recommend!

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2024

I highly recommend Candy Rack, not only for their exceptional customer support but also for their fantastic product. It’s a game-changer for allowing customers to discover and grab items they might not have considered or had the chance to browse. I love using it and would definitely recommend it to friends and family.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Love this app! And I can't say enough good things about their customer support team. They are always available and help quickly and kindly. It's boosted my sales so easily. Highly recommend.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

PARFAIT

Using app

About 2 hours

Total reviews

5

Average rating

5.0

All reviews

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