Rating

4.8

feedback

187

Reviews

chart

#1,710

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    14%
  • Less than a month
    35%
  • Less than a year
    37%
  • More than a year
    10%

Reviews Summary

The reviews for the Candy Rack Shopify App are overwhelmingly positive, highlighting its effectiveness in increasing average order value (AOV) through upsells and its excellent customer support. Users appreciate the ease of installation and the variety of upsell options available. The customer service team is praised for being responsive, helpful, and patient in addressing any issues or questions. Some users mentioned that the app seamlessly integrates with their store's theme and provides a user-friendly experience. However, there were a few comments about the lack of a free plan and some minor issues with customization.

Highlights

Effective in increasing AOV through upsells and post-purchase offers
Excellent and responsive customer support
Ease of installation and user-friendly interface
Seamless integration with store themes
Some users mentioned the lack of a free plan and minor customization issues

Rating Breakdown

  • 5
    97% (181 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 96% (179)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Jan. 7, 2026

Very useful. Support is quick and attentive. I recomend it!

Store

TUCCA

Using app

--

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 1, 2026

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the five-star rating. We are glad to have supported your business for the past year and appreciate you taking the time to share your support. If there is ever anything you need as you continue using Candy Rack, please don't hesitate to reach out :)

5 / 5 Share

Dec. 18, 2025

A good option if you want to consolidate on-page, cart, and post-purchase upsells into one app as I did. The Candy Rack team was super helpful with a demo call and with support after installation. They responded over chat to help me get everything working properly including updates to formatting and fixing a bug btwn the app and my theme.

Store

Tortuga

Using app

About 1 month

Total reviews

9

Average rating

4.7

Developer Reply

We appreciate the detailed feedback, and we're happy that Candy Rack is providing a consolidated solution for your on-page and post-purchase upsells. Please let us know if you need anything else as you grow!

5 / 5 Share

Nov. 25, 2025

Great app to improve your AOV. Offers several options, where to place your upsells and keeps adding more! Customer care is excellent!!! I had a lot of questions and all of them have been patiently answered.

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for this review. We are pleased to know that Candy Rack is effectively helping you improve your AOV and that you find value in our diverse upselling options and ongoing feature development. We are also committed to providing thorough and patient customer support, and we appreciate you recognizing our team's efforts.

5 / 5 Share

Nov. 24, 2025

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the five-star rating! We appreciate your support and are delighted you are having a great experience with Candy Rack. If you ever have questions or need assistance, please feel free to reach out!

All reviews

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