Rating

4.9

feedback

293

Reviews

chart

#819

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    20%
  • Less than a month
    41%
  • Less than a year
    30%
  • More than a year
    8%

Reviews Summary

The reviews for the Candy Rack Shopify App are overwhelmingly positive, with users praising the app's user-friendly interface, useful features, and exceptional customer support. Many users highlighted the quick responses from the support team and the app's effectiveness in increasing sales through upselling. The pricing structure based on the number of orders was also appreciated by users, making it a competitive solution in the market. Some users mentioned specific support team members who provided excellent assistance, further enhancing their experience with the app. However, there were a few mentions of minor issues or customization requirements, which were promptly addressed by the support team, leading to overall satisfaction with the app and service provided.

Highlights

Positive user experience, user-friendly interface, useful features, exceptional customer support
Quick and efficient support responses, effectiveness in increasing sales through upselling
Competitive pricing structure based on the number of orders, specific mention of supportive team members
Minor issues or customization requirements promptly addressed by the support team
Overall satisfaction with the app and service provided

Rating Breakdown

  • 5
    97% (285 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 28, 2025

Great app and fantastic support! Great experience so far. The interface is user-friendly, and the features are incredibly useful. Support is amazing – they provide quick and efficient responses. Highly recommend it!

Store

CINCO

Using app

16 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 19, 2025

We have been using Candy Rack since October and it has been amazing. The app works great and the customer support is amazing!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2025

Easy to set up, easy to use. If you have any problems support is fast to reply and assist. We're using for a Shopify Plus store and it is already working for us! Another plus is their price structure, as they charge per amount of orders, which makes it a competitive solution compared to others at the market. Would definitely recommend.

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

March 7, 2025

Candy Rack has been an absolute game-changer for our online sales. No other upsell app comes close - it has enabled us to sell tens of thousands of additional products in the past year with impressive take rates. A huge thanks to Tomas and the Candy Rack team for making this possible!

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

March 4, 2025

Great support, immediately helped incorporate our brand colours into buttons and really pleasant to talk to.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

All reviews

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