Candy Rack • Cart Upsell
Upsell & cross-sell across product pages, slide cart, checkout
Rating
4.8
feedback
188
chart
#1,420
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
14%
-
Less than a month
35%
-
Less than a year
38%
-
More than a year
10%
Reviews Summary
The reviews for the Candy Rack Shopify App are overwhelmingly positive, highlighting its effectiveness in upselling, user-friendly interface, and excellent customer support. Users appreciate the app's ability to increase average order value (AOV) and seamlessly integrate upsell options into their online stores. The support team is praised for being responsive, helpful, and willing to make customizations to align with the store's theme. Some users mentioned that the app paid for itself quickly and significantly boosted their conversions. However, there were a few mentions of issues with pricing and the free trial plan not meeting expectations.
Highlights
Review RSS Feed
All reviews
March 4, 2026
Great app that help us increase AOV. Support always on live and ready to implement any request. Recommend.
Feb. 18, 2026
Used the app for a few years. Very good app and does what its supposed to do very well and excellent support. Conversion has not been great which is why I am no longer using the app. I went for another upsell in cart method instead which is probably better suited for my business. Thanks
Thanks for the review and for sticking with us for a few years, we really appreciate it. However, we're sorry to hear the conversion wasn't where you wanted it to be. In reviewing your setup, we noticed you were only using one of the available upsell placements, which unfortunately meant you weren't leveraging the app's full potential. Since you’ve moved to an "in-cart" method, our new Candy Rack slide cart would actually be a perfect fit and might provide the results you were looking for. If you're ever open to testing it out, drop us a note at [email protected], we’d love to help you get the most out of it :)
Feb. 12, 2026
Amazing app for upselling, works effortlessly with no problems.
Thank you for the review. We're happy to hear everything is working effortlessly for you. We're here if you ever need assistance :)
Feb. 5, 2026
Does almost everything I need and the support is good and have added my feature requests on the roadmap
Thank you for your kind review. We're glad our team has been helpful. We are indeed planning to deliver the single-item upsell layout in the very near future. Don't hesitate to reach out to us whenever you need our assistance!
Jan. 31, 2026
Wonderful and user friendly. Tried to do pop ups with a couple other apps before I tried Candy Rack, and they couldn’t do the job. Candy Rack saved the day.
Thank you for the kind review! We’re happy to hear that Candy Rack is providing the user-friendly experience you were looking for. If you ever need any assistance as you continue using the app, please don't hesitate to reach out to us :)
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