Candy Rack • Checkout Upsell
AI-powered upsell & cross-sell app with built-in cart drawer.
Rating
4.9
feedback
197
chart
#1,715
All reviews
Review RSS Feed
May 29, 2026
Overall perfect. Richie helped me to code a custom trigger and integrate it in no time. Thanks candy rack Team! :)
May 27, 2026
Great app for AOV uplift, order add-ons, and slide cart. Excellent customer service, as well. Both Lucia and Richie have been amazing. Highly recommended.
May 16, 2026
May 13, 2026
We've been using Candy Rack for many years and it's totally worth it. It handles all upsells and cross-sells. The dashboard and analytics are powerful. The user interface is customizable and support is very good. It paid for itself within the first week.
May 5, 2026
Seriously love these guys. Nothing is too much trouble, and they've made us so much extra money! Don't hesitate. Not a paid review, just a very grateful customer :)
May 12, 2026
Tomas and his team fixed the issue right away
Hi there, Thank you for using our app, and I'm really sorry about your experience. We use Cloudflare to deliver a fast experience for merchants and customers around the world, and unfortunately they had a brief outage in the Manila region on the day you left the review. We've since improved our CDN settings to reduce the impact if anything similar happens again. I've also sent you a personal email — please let me know if it reached you. Happy upselling, Tom Co-founder
April 23, 2026
Skvělá appka a ještě lepší podpora. Odpovídají okamžitě i v akutních případěch (někdy i večer, to bych asi neměla říkat hihi). Snaží se řešit nedokonalosti asap. Velice doporučuji
April 17, 2026
Rein was great she helped us solve the problem very easy. highly recommend
April 2, 2026
WE were looking for a feature they didn't provide and they went above and beyond and created the code for us on the spot
March 12, 2026
Sto testando questa integrazione e mi sembra che abbia tutto quello di cui ho bisogno per gestire regole di vendita personalizzate , pack di prodotti e upsell nel carrello. Supporto eccezzionale, consiglio l'acquisto.
Thank you for your review! It is great to hear that Candy Rack provides exactly what you need for your store. We really appreciate you recommending the app to other merchants. Please don't hesitate to reach out if you need anything as you continue using the app :)
March 4, 2026
Great app that help us increase AOV. Support always on live and ready to implement any request. Recommend.
Five years is a fantastic milestone, thank you for sticking with us for so long! We’re glad to hear that the app is still helping you increase your AOV and that our live support team has been able to keep up with your requests. We’re always here if you need a hand with any new implementations :)
Feb. 18, 2026
Used the app for a few years. Very good app and does what its supposed to do very well and excellent support. Conversion has not been great which is why I am no longer using the app. I went for another upsell in cart method instead which is probably better suited for my business. Thanks
Thanks for the review and for sticking with us for a few years, we really appreciate it. However, we're sorry to hear the conversion wasn't where you wanted it to be. In reviewing your setup, we noticed you were only using one of the available upsell placements, which unfortunately meant you weren't leveraging the app's full potential. Since you’ve moved to an "in-cart" method, our new Candy Rack slide cart would actually be a perfect fit and might provide the results you were looking for. If you're ever open to testing it out, drop us a note at [email protected], we’d love to help you get the most out of it :)
Feb. 12, 2026
Amazing app for upselling, works effortlessly with no problems.
Thank you for the review. We're happy to hear everything is working effortlessly for you. We're here if you ever need assistance :)