Candy Rack • All‑in‑One Upsell
AI-powered upsell & cross-sell app with built-in cart drawer.
Rating
4.8
feedback
193
chart
#1,643
All reviews
Review RSS Feed
May 5, 2026
Seriously love these guys. Nothing is too much trouble, and they've made us so much extra money! Don't hesitate. Not a paid review, just a very grateful customer :)
April 28, 2026
not working both in shopify app and storefront for months
Hi there, Thank you for using our app, and I'm really sorry about your experience. We use Cloudflare to deliver a fast experience for merchants and customers around the world, and unfortunately they had a brief outage in the Manila region on the day you left the review. We've since improved our CDN settings to reduce the impact if anything similar happens again. I've also sent you a personal email — please let me know if it reached you. Happy upselling, Tom Co-founder
April 23, 2026
Skvělá appka a ještě lepší podpora. Odpovídají okamžitě i v akutních případěch (někdy i večer, to bych asi neměla říkat hihi). Snaží se řešit nedokonalosti asap. Velice doporučuji
April 17, 2026
Rein was great she helped us solve the problem very easy. highly recommend
April 2, 2026
WE were looking for a feature they didn't provide and they went above and beyond and created the code for us on the spot
March 12, 2026
Sto testando questa integrazione e mi sembra che abbia tutto quello di cui ho bisogno per gestire regole di vendita personalizzate , pack di prodotti e upsell nel carrello. Supporto eccezzionale, consiglio l'acquisto.
Thank you for your review! It is great to hear that Candy Rack provides exactly what you need for your store. We really appreciate you recommending the app to other merchants. Please don't hesitate to reach out if you need anything as you continue using the app :)
March 4, 2026
Great app that help us increase AOV. Support always on live and ready to implement any request. Recommend.
Five years is a fantastic milestone, thank you for sticking with us for so long! We’re glad to hear that the app is still helping you increase your AOV and that our live support team has been able to keep up with your requests. We’re always here if you need a hand with any new implementations :)
Feb. 18, 2026
Used the app for a few years. Very good app and does what its supposed to do very well and excellent support. Conversion has not been great which is why I am no longer using the app. I went for another upsell in cart method instead which is probably better suited for my business. Thanks
Thanks for the review and for sticking with us for a few years, we really appreciate it. However, we're sorry to hear the conversion wasn't where you wanted it to be. In reviewing your setup, we noticed you were only using one of the available upsell placements, which unfortunately meant you weren't leveraging the app's full potential. Since you’ve moved to an "in-cart" method, our new Candy Rack slide cart would actually be a perfect fit and might provide the results you were looking for. If you're ever open to testing it out, drop us a note at [email protected], we’d love to help you get the most out of it :)
Feb. 12, 2026
Amazing app for upselling, works effortlessly with no problems.
Thank you for the review. We're happy to hear everything is working effortlessly for you. We're here if you ever need assistance :)
Feb. 5, 2026
Does almost everything I need and the support is good and have added my feature requests on the roadmap
Thank you for your kind review. We're glad our team has been helpful. We are indeed planning to deliver the single-item upsell layout in the very near future. Don't hesitate to reach out to us whenever you need our assistance!
Jan. 31, 2026
Wonderful and user friendly. Tried to do pop ups with a couple other apps before I tried Candy Rack, and they couldn’t do the job. Candy Rack saved the day.
Thank you for the kind review! We’re happy to hear that Candy Rack is providing the user-friendly experience you were looking for. If you ever need any assistance as you continue using the app, please don't hesitate to reach out to us :)
Jan. 7, 2026
Very useful. Support is quick and attentive. I recomend it!
Thank you for the kind words. We're glad to have you with us! Our support team is always ready to assist if you need any further help as you grow :)
Jan. 1, 2026
Thank you for the five-star rating. We are glad to have supported your business for the past year and appreciate you taking the time to share your support. If there is ever anything you need as you continue using Candy Rack, please don't hesitate to reach out :)
Dec. 18, 2025
A good option if you want to consolidate on-page, cart, and post-purchase upsells into one app as I did. The Candy Rack team was super helpful with a demo call and with support after installation. They responded over chat to help me get everything working properly including updates to formatting and fixing a bug btwn the app and my theme.
We appreciate the detailed feedback, and we're happy that Candy Rack is providing a consolidated solution for your on-page and post-purchase upsells. Please let us know if you need anything else as you grow!
Nov. 25, 2025
Great app to improve your AOV. Offers several options, where to place your upsells and keeps adding more! Customer care is excellent!!! I had a lot of questions and all of them have been patiently answered.
Thank you very much for this review. We are pleased to know that Candy Rack is effectively helping you improve your AOV and that you find value in our diverse upselling options and ongoing feature development. We are also committed to providing thorough and patient customer support, and we appreciate you recognizing our team's efforts.